The main requirement for a successful plastic surgery operation is another employee who can contribute to its success. But how do you find such an employee?

Find plastic surgeons and plastic surgeons nationwide In talking to them, they were asked whether they could take special measures to train and motivate employees to do their best. Their answers ranged from simply wanting their employees to do their best because that's their job. work, to treating them as part of the family ---with everything in between

Uniting employees

Johnson J. Thottam, M.D., Canton, Ohio, said many The surgeon's view is that for an operation to be successful, staff must feel that they have an integral stake. "We have monthly meetings in the office to discuss things we might want to consider during operations, and we ask them to speak out. , sometimes they need to read some material that they think would be useful to add to the procedure."

Dr. Thottam, a solo practitioner and associate professor at Northeastern Ohio Universities College of Medicine, Rootstown, Ohio, Assistant Professor, he also believes in the role of bonuses measured on a person basis. "The most important point we need to consider is patient satisfaction, and we also discuss this once a month. Sometimes patients tell me things about staff , we also have ongoing discussions about how to correct it. If employees improve, they can still get bonuses even if they complain."

Peter A. Galpin, M.D., works in Kahului, Hawaii, laughs Hinting at what worked for his employees in motivating them, he then expressed his view that the key is to "pay people well and give them everything they ask for."

But the bad thing is, according to the independent practitioner: "He believes that performing surgery is a team effort. I respect my staff's ideas and treat their opinions as equals. I hope this can create a positive attitude towards them." Positive work environment"

"If my employees think they need something to make their jobs easier and create a better work environment, I try to mediate with them. The front desk staff has asked for a new cabinet and a fax scanner and things like that. Anything that makes it functional is good. However, I think the more important thing is the fact that my staff feels comfortable coming in and making requests. Comfortable."

"Especially in a small office, we are equally important to the end result, to producing the results, and I hope they feel the same way"

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