Because the above situation needs to be verified, Bian Xiao can't see your order and may not be able to give a more accurate answer.
If you need help, you can pay attention to Ctrip (ICRIP), and click "Micro Service-Labor Service" at the bottom of the WeChat menu bar between 9:00- 18:00 to provide the order number, and we will have someone to verify it for you. For more information, please click this link: /sPrvQ.
You can search "iCRIP" of Ctrip WeChat official account on WeChat, reply "Binding" or "Association", and you can use WeChat to book Ctrip products, and there are exclusive promotions to surprise you who love to travel ~
In addition, I recommend you to download the "Ctrip Travel" APP(/m/c270), "Ctrip is in hand, just leave!"
Move your finger, scan the QR code below and follow the download, making an appointment for consultation easier ~