Ms. Pan was born with a single eyelid. In July this year, she spent 18000 yuan on double eyelid plastic surgery in a beauty hospital in Hangzhou.
However, shortly after the operation, Ms. Pan found that although the single eyelid became a double eyelid, new problems followed. According to Ms. Pan, her double eyelids drooped badly, and the upper eyelid touched the lower eyelid.
Before operation
After surgery
On the 28th, we accompanied Ms. Pan to the beauty hospital where he had surgery, and the person in charge of the hospital came forward to receive us. After the operation, Ms. Pan's double eyelids drooped, especially the upper eyelid drooped obviously. She said that doctors can't make what patients want. Ms. Pan's condition is the best technique for doctors.
Hospital explains "gravity of the earth"
At the same time, the hospital said that there was no problem with the double eyelid plastic surgery they gave Ms. Pan this time, and the reason for the current situation was Ms. Pan herself. Because Ms. Pan is 35 years old, her skin is slack, so she sags, which is the reason of the gravity of the earth.
Due to the gravity of the earth, the eyelids droop. This explanation is unacceptable to Ms. Pan. She offered a refund, but it was rejected. Now the two sides hold their own words, but after consultation with reporters, the hospital said that Ms. Pan can inject hyaluronic acid for free on her forehead to help her skin lift her double eyelids.
For the hospital's plan, Ms. Pan said that she would consider it before giving an answer.
Comparison before and after operation (above: after operation; Below: Before)
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According to the Regulations on Handling Medical Accidents in the State Council and the Detailed Rules for Implementing Measures for Handling Medical Accidents in Various Regions, and referring to the Consumer Protection Law, Criminal Law, General Principles of Civil Law, Regulations on Administrative Penalties for Public Security and Medical Beauty Service Practices? Management Measures "and" Clinical Technical Operation Specification for Cosmetic Medicine "and other relevant laws and regulations, the handling of medical cosmetic disputes should first be handled by the controversial cosmetic doctors and cosmetic patients through consultation based on the principle of seeking truth from facts.
If a dispute cannot be resolved through consultation, it shall be submitted to the local medical accident technical appraisal committee for appraisal. The administrative department of health can also mediate between doctors and patients before and after the appraisal. Mediation must be based on the willingness of both doctors and patients. For the appraisal conclusion, both doctors and patients have objections to the appraisal conclusion. If mediation fails, they can submit a new appraisal to the technical appraisal committee of medical malpractice at the next higher level. If it constitutes an accident, the patient may bring a civil lawsuit to the people's court according to the appraisal conclusion.