1. Keep the evidence in time. After the occurrence of medical disputes, patients and their families should promptly complain to the medical unit or its competent department for investigation. In this process, they want actors and department directors to write things clearly and seal up the used medical devices. If the patient dies, protect the body in time and ask the competent department for medical appraisal. 2. Handling Process After receiving the complaint, the medical unit or its competent department will immediately assign a special person to properly keep the original data and seal up the relevant medical items to prevent the course of the disease from being altered, forged, concealed or destroyed. If the patient dies, he will take the initiative to submit an autopsy. If not, the patient's family should remind. Then the competent department will organize the medical administrative department to conduct an investigation, form an investigation report, and report it to the superior health administrative department when necessary. Medical disputes between individual medical personnel and rural doctors shall be investigated and handled by the health administrative department that approved the opening of business. 3. If the consequence is a general medical dispute, after investigation, the medical department (department, department) can negotiate with the patient to solve it. If the patients or their families can't accept it, report the investigation results to the leading group for medical dispute handling or the leaders of medical units. General hospitals have medical complaint offices, which can reply. If they prevaricate, they should meet the hospital leaders as required. 4. The hospital will discuss with patients or their families the opinions of the leading group for medical dispute handling or medical units, strive to coordinate and solve the problems of medical units, and make economic compensation or compensation when necessary. The occurrence and handling of medical disputes should be reported to the higher health administrative department. 5. If the dispute is still unresolved, it is suggested that the patient or his family members conduct medical malpractice appraisal. Patients or their close relatives can apply to the district medical association of the hospital. If you have any objection to the conclusion of the first medical malpractice technical appraisal, you can apply to the health administrative department that originally accepted the application for medical malpractice dispute for re-appraisal within 0/5 days from the date of receiving the first medical malpractice technical appraisal, or you can entrust the medical associations of provinces, autonomous regions and municipalities directly under the Central Government to organize re-appraisal. 6. If the patient or his family members are still not satisfied with the final appraisal conclusion of the first-level medical accident appraisal committee, they can bring a lawsuit to the court. Patients or their close relatives may bring a lawsuit to the people's court within 1 year from the date when they know or should know that their physical condition has been damaged.

Legal objectivity:

Before consulting with the hospital, it is suggested to think about the following issues: first, understand what the fault of the hospital is, which is the basis of hospital compensation; Second, determine what losses the hospital has given you; Third, how much compensation should be paid according to relevant regulations; Fourth, at which price is the psychological bottom line of negotiation; It is suggested that it is best to hire a lawyer with medical knowledge in the local area, which can protect your interests to the maximum extent. Medical dispute handling process 1. After a medical dispute or complaint occurs, the person in charge of the department should immediately report to the medical department, and those who conceal it should bear all possible consequences. 2, disputes caused by medical problems, departments should first investigate, quickly take active and effective measures to control the situation, strive to solve within the department, to prevent the intensification of contradictions, and receive patients and their families, listen carefully to the opinions of patients, and explain the relevant issues according to the opinions of patients. If the patient can accept it, the dispute complaint ends here. 3, the medical department after receiving the department report or family complaints, should be registered in a timely manner, and to the relevant departments to understand the situation, and negotiate with the department director * * * solution, if patients can accept the dispute complaint so far. If the patient can't accept it, please ask the patient to provide written materials on the understanding and requirements of the problem. After the medical department investigates and implements, it puts forward a solution, reports it to the dean in charge, and negotiates with the patient to handle the opinion. If the patient accepts, the treatment will be terminated. 4. For medical disputes that cannot be solved by the medical department, it is recommended that patients or their families conduct medical appraisal according to legal procedures. Patients who do not recognize, prosecute or listen to explanations and take illegal actions that affect the normal medical order in our hospital shall be reported to the county health, public security, judicial and other departments for handling in accordance with the Notice of the Ministry of Health and the Ministry of Public Security on Maintaining the Order of Medical Institutions. Solution to medical disputes (legal procedure) 1. In line with the principles of voluntariness, legality and fairness, both doctors and patients conduct mediation under the auspices of the person in charge of the medical dispute mediation room of the County People's Mediation Center. 2. Patients or their families may apply to the Medical Administration Unit of the County Health Bureau for technical appraisal of medical accidents. 3. Patients or their families may bring a lawsuit to the county people's court, and the court will organize and arrange judicial expertise or medical malpractice expertise, and make a civil judgment according to the appraisal conclusion. Medical disputes often occur in hospitals, and improper handling of medical disputes may lead patients or their families to take extreme measures against hospitals, leading to medical disputes. In many medical disputes, most of the reasons may be that patients or their families are dissatisfied with the hospital's treatment results, charging standards and service attitudes. When these problems arise, as patients, we can try to negotiate with medical institutions first. Through the above, we also know how to negotiate medical disputes with hospitals.