The year of 1 20xx has begun, and it is also a year full of challenges, opportunities and pressures, and it is also a beginning to bid farewell to the old and usher in the new, and to re-show yourself. This is also a very important year for me. I have been working for almost three years. In the face of fierce competition and realistic society, the pressure of life and work drives me to work hard and study hard, so that I can become a truly powerful manager and create a bright future for myself. Here, I have made a work plan for this year, hoping to make greater progress and achievements in the new year.
First, be familiar with the company's new rules and regulations and project management.
The company is constantly reforming and making new regulations. As an employee of the company, he must take responsibility by himself, and carry out project management in an all-round way while observing the company's regulations.
1. Clarify the responsibilities and tasks of employees. All employees must fulfill the obligations of factory employees and the responsibilities specified in the Management Responsibilities of Engineering Department, and their tasks can be supported by their superiors at any time according to the needs of the company.
2. Formulate departmental staff management norms, strengthen employees' awareness of consciously restraining their sloppy work and other bad behaviors, encourage employees to develop civilized cultivation and actively love their posts, so that their daily work conforms to the company's professional norms and requirements.
3. All employees should attend on time, and leave will be treated as absenteeism according to the factory attendance record without the approval of the engineering supervisor; During normal working hours, the parties who are found to be sloppy in work style need to be vigilant and review in writing;
4. Improvement of working methods: strengthen cooperation and communication between departments, create a harmonious and enterprising corporate culture atmosphere, go to the site as soon as possible to understand problems, analyze problems and solve problems in case of abnormal conditions, formulate feasible improvement plans and methods based on feedback from engineering and related departments, establish training plans, strengthen skills training and mentality education, and stabilize brain drain.
5. In the process of engineering design management, we should fully listen to the opinions of all parties, carry forward the technology, form a review team to seriously demonstrate the controversial issues, and seek the demonstration of a third party in case of doubt. (Customer or technical developer)
Second, make clear your own development direction, correctly understand yourself and correct your own shortcomings.
I will seriously listen to the sincere opinions of others, work harder, study hard, strive to improve my cultural quality and various work skills, give full play to my ability, and let myself really embark on the road of management. I will also learn from other colleagues, learn from each other's strengths, exchange good work experience with each other, make progress together, and strive for better work results.
The above is my work plan and development direction for 20xx. I hope that through my own efforts and the assistance of others, I can successfully reach the plan and make a breakthrough, achieve better results in 20xx and improve myself in an all-round way.
Employee's personal work plan 2 I. Personal work summary:
20xx years have passed, and through these six months' efforts, I have gained a little. At the end of the year, I think it is necessary to make a summary of my work. The purpose is to learn lessons, improve myself, make my work better, and have the confidence and determination to do it better next year. The following is a brief summary of my work for one year.
Existing shortcomings:
I don't know the computer car washer market deeply enough, and I have a weak grasp of the technical problems of the products, so I can't explain them clearly to customers, and I can't come up with good solutions to some big problems quickly.
Although there are some objective factors, there are also great problems in other practices in the work, which are mainly manifested in: communication is not deep enough. In the process of communicating with customers, it is impossible to clearly convey the situation of our products to customers and understand their real thoughts and intentions; Unable to respond quickly to suggestions made by customers. We don't know how well customers know or accept our products when conveying product information.
Second, the customer classification:
According to the sales quota in 2008, the market is subdivided, and the existing customers are divided into three categories: clinched customers, intended customers and potential customers, and users at all levels are comprehensively analyzed and tracked.
Third, the implementation measures:
1, Sanqin:
Leg diligent, diligent running potential customers.
Pay attention to, ask, ask and introduce the company's products.
Be diligent, make friends, socialize and make friends.
2. Customer return visit:
At present, there are quite a lot of computer car washing industries in the whole market, with the same technology and increasingly fierce competition. In order to stabilize and expand the market, we must strengthen communication with customers and coordinate the relationship with customers and direct users.
(1) In order to strengthen the information exchange with customers and narrow the distance between them, visit customers who clinch a deal once or twice a month; Arrange visit time for prospective customers and potential customers according to the actual situation;
(2) to adapt to the situation, sales work is not only the end of sales to customers, but also to help customers install, debug and inform customers of safe operation and use.
(3) network search:
Give full play to our website and network resources, and find and master sales information through information search and release.
Fourth, after-sales coordination:
At present, our company still focuses on production and sales, "selling products is not as good as selling services." The next step is to enhance the sense of responsibility and continuously strengthen quality services.
Users use our products as if they like the services we provide. From the perspective of stabilizing the market and long-term cooperation, we must strengthen the sense of being responsible for customers, seize every opportunity to contact users, provide warm, meticulous and thoughtful after-sales service, and add a winning chip for the company.
In 2009, I will strictly abide by the company's rules and regulations, strengthen business study, improve my business level and strive to complete the sales task. The challenge is coming, I believe: I will definitely win the wonderful work with my heart!
In the work in 2009, it is expected that the main work contents are as follows:
1. Attend all regular meetings of the company, take minutes of the meetings and implement the resolutions of the meetings.
2. Complete the temporary tasks assigned by the superior leaders at any time.
3. Enhance their comprehensive business analysis ability, learn and master product technical knowledge, master relevant knowledge of business processes, and better apply them to practical work.
I think the development of the company next year can not be separated from the overall quality of the employees of the company, and can not be separated from the company's guidelines and team building. Improving execution, establishing an excellent sales team, and having a good working mode and working environment are the keys to work.
In my work in 2009, I will improve customer satisfaction, seek more profits for the company, make more contributions to the company's long-term development, and make continuous efforts to build the company into a first-class investment casting enterprise as soon as possible.
Under the wise leadership of General Manager X, I have basically completed the relevant tasks of xx, but there are certainly many deficiencies and areas that need to be improved.
This year, I will, as always, work in a more communicative, coordinated, proactive and creative way according to the requirements of the leaders and on the basis of last year's work.
Carry forward the company's invincible concept and carry out the work of 20xx in an all-round way. The work plan is formulated as follows:
First, be familiar with the whole process of Arowana's customer service work, participate more and move more, close each project on time and make fewer mistakes;
2. Be fully responsible for the administration of the company's internal office and coordinate the cooperation among the company's departments;
Third, improve the company's management rules and regulations, regularly or irregularly check the implementation of various departments' systems to ensure that the company's management rules and regulations are feasible;
Fourth, according to the actual situation this year, we will further improve the assessment system, assess the performance of employees, report to superiors in time, and feedback the results to employees in time to help them work better. The most important thing is to strengthen the enthusiasm of employees;
Five, according to the actual situation, strengthen the training of company personnel, the basic idea is the same as last year, and strive to diversify the image and enhance the interest;
Six, timely and truthfully on all kinds of subsidiary ledger, do a good job in the cost accounting of all kinds of projects, as well as the purchase and use of all kinds of materials, and correctly save all expenses;
Seven, assist the project manager to do a good job of accounts receivable and payable in time.
This is my third year in our jewelry store. These three years of sales life have made me make some breakthroughs and made my life more purposeful and confident. This year, I fought silently in my post and felt more presence in this group. Although time passes easily, I think I am more confident to face my future life and work. In this way, one year has passed before our eyes, and the next year has already set sail and is about to set sail. Maybe I can't see the road ahead now, but as long as I make up my mind and plan for the future, I believe I can do better and my future will be smoother.
I intend to start from three aspects in the next year. The first is to cultivate yourself. I came to work in our jewelry store after graduating from college. It's been three years now, and all my growth is recorded in our store. This is a very unforgettable memory. I changed from an introverted little girl with a little inferiority to an optimistic and talkative little girl. This is the proof that I stepped on thorns all the way to break the bondage, and it is also the result of my continuous efforts all the way.
Whenever, I will pay attention to the cultivation of myself, because I know that if a person has no ability, then other things can't be done well. Only by doing the most basic things well first can we challenge greater possibilities. Therefore, this foundation is ourselves. Only by consolidating one's own ability can we bring this power to life and work. Therefore, in the next year, I will continue to strive to improve myself, whether it is personal comprehensive ability or business ability, which is my goal of improvement. In the next time, let me prove myself with actions!
The second aspect is to cultivate our collective consciousness. We are salespeople. In fact, sometimes there may be conflicts between colleagues because of some minor problems. Maybe this is our private matter. I think if it is not handled properly, it may affect the harmony between everyone and the whole group. We are a person first, and then a group. If we want to do a good job, we should not only start from individuals, but also from our whole collective. Only by paying attention to the development of the collective can individuals develop faster.
The third aspect is to pay attention to sales skills. I didn't use too many sales skills this year. I usually make deals with customers with attitude and expression. But if I persist for a long time, I will find this method really laborious. Of course, we should pay attention to the expression of our emotions and attitudes in the sales process, but if we use some sales skills, our work may be smoother and easier. So in the next year, I will start again in my own new way. I hope I will have better performance in the next year!
The fifth chapter of the employee's personal work plan ends in June with 5438+0 1, and welcomes the work in February 1. For your work in June 5438+0, you must first make a good work plan. After all, June 1 is the end of the year, so we should work harder. So the following is my work plan for the month of 65438+February:
First, affect the results and achieve good results
65438+ February is the last month of the year. As an employee, I must sprint this month's performance, do it well and get a good result. I also know that the work in June 5438+February will be busy, but it is inevitable. I will work harder to do my job and do all the duties assigned to me. Even if I have to work overtime, I will finish it. First of all, I will increase the quantity, and then improve the quality, so that my performance will improve even more. In the last month of 65438+February, I will get high performance and good results, make a final contribution to the company's development this year, and make the company more brilliant.
Second, make a personal study plan.
Although this month is the last month of xx years, we still have to make a study plan, so that we can better participate in the work. In this month, I will work harder to learn business knowledge, learn more work skills and improve my work ability again, so that I can fight side by side with you and will not hold you back. I know that my ability is not enough, so the study plan I made can help me to implement it step by step, so as not to make a mess and get confused. Moreover, learning can never be interrupted. Only by constantly learning and enriching our knowledge can we develop our thinking and innovate our thinking.
Third, do a good job of summary and reflection.
In this month of 65438+February, I will make a good summary of my work and review my work in the past year. In the process of summing up my work, I will find out the advantages and disadvantages of my work, and continue to inherit the advantages and correct the shortcomings. This month is the closing month of xx years, so we need to reflect on our work and find out the shortcomings in our work, so as to correct them, provide experience for the follow-up work, learn from the previous lessons and make the work better. Although I am just an ordinary employee, I also want to sum up and reflect on myself. It is also helpful to reflect on my work from time to time, because I can find the shortcomings and correct the problems in time.
I know that this month's work is not so easy and the pressure will increase, so I will try my best to overcome these difficulties, spend the year with the company and make a lot of contributions to the sustainable development of the company with everyone. I also know that my work is not enough, so I will work hard in the next month.
Employee's personal work plan Article 6 Sales personnel refer to those who are engaged in the sales of goods and services in the business premises. The following personal work plan is specially formulated to facilitate the orderly work in the future.
First, be familiar with the working environment.
1, familiar with the responsibilities of the floor supervisor, the daily work flow of the floor supervisor and the coordination department of related work;
2. Be familiar with the managers and employees on this floor and ask about their work;
3. Be familiar with all counters on this floor, including their names, specific locations, business nature, mode and status.
Second, find the problems in the current work
1. According to the previous stage of work, find out the loopholes in the current workflow, such as whether there are problems that the department can't solve, and whether there are problems that need the assistance of relevant departments but there are no specific people and methods to implement;
2. Whether all employees on this floor are clear about their job responsibilities and corresponding work processes, whether they have the ability to do their jobs and the problems that need help in their posts, and whether they do their jobs according to the corresponding requirements;
3. Understand the problems that need to be solved in the operation of counters on this floor, such as lighting, commodity display, inventory backlog, etc.
Third, solve the problems in the current work.
1. Improve the work flow and rules and regulations, seek help from superiors to solve problems that can only be solved by the department with the support of superiors, and communicate and coordinate with relevant departments to solve problems that can only be solved with the assistance of relevant departments;
2. Train the employees at this level to make them have the necessary abilities for their posts and be able to do their jobs according to the company's requirements;
3. Communicate and coordinate with all counters to solve the problems they need help to solve.
The above work is the main work plan and must be carried out in the specific daily work management:
1, manage the floor sales work plan;
2. Have a clear understanding of counter sales, goods and personnel on this floor;
3. Be responsible for the work distribution, attendance, gfd and code of conduct of the front desk and clerk;
4. Help subordinates solve problems in their work;
5. Train subordinates and track and check the training effect;
6. Handling customer complaints;
7. Strictly implement the company's rules and regulations;
8. Timely and accurately feed back commodity information and customer needs and suggestions to the company;
9. Be responsible for the environmental cleaning, lighting, props maintenance and safety of the venue;
10, change it in time and check the store display;
1 1. Track the implementation and publicity of the company's promotional activities;
12, responsible for monthly floor inventory;
13, check regularly, and draw after warehousing;
14, according to the actual situation of the store, make appropriate personnel deployment;
15, responsible for the quality and progress of subordinates;
16, responsible for the material display, props and management of this floor;
17. Draw up the market survey work plan and implement it;
18. Manage all counters according to the company system, communicate and coordinate with their owners, and handle the different opinions of both parties;
19, sales performance analysis.