Not bad. Look at personal ability, first-line sales, to put it bluntly, stand at the counter, have a fixed salary and commission, and don't want to run around and contact customers (all of which cost money). Of course, the price of stability is low income. If you are a novice, then not surprisingly, your income in the first half of the year will be around 1300 or 400! It will be higher and higher in the future. In fact, the development of this industry is mainly the understanding of technology and price.

The formation of customer satisfaction is mainly influenced by customer expectation, customer perceived product value, customer perceived service value and customer purchase cost.

Experience, experience, word of mouth, seller's commitment, competitor information, etc. Constitute customer expectations. If the value of products and services perceived by customers is higher than expected, they will be satisfied and repeat the purchase. Visible, in the case of unchangeable product value, the service value embodied by shopping guide is how important it is to improve customer satisfaction.

Service quality mainly includes technical quality, that is, output quality (products and gifts), which is objective, and functional quality, that is, process quality (attitude, dress, words and deeds), which is subjective and reflects the personal quality of shopping guides.

Customer's evaluation of service quality is based on five aspects: reliability, responsiveness, safety, empathy and substance.