1. Equipment production. If it is mechanical repair and painting, there must be at least two electromechanical elevators, at least one baking room, girder corrector, welding medium machine and other sheet metal painting equipment; The purchase of single-brand accessories is suggested to be mainly purchased from the auto parts market in your local market in the early stage, which is mainly used for the daily production and maintenance of multi-purpose products (engine oil, engine oil filter, gasoline filter, air conditioner filter, brake oil, cleaning agent, etc.). ); After your business is on the right track, the spare parts library can have a proper amount of expanded inventory.
2. Personnel reserve. One-stop service, you have at least one or two mechanical and electrical maintenance technicians (senior technicians), and at least one or two senior paint technicians who can independently mix, mix and spray paint, with relatively mature technology; Configure 2-4 painting apprentices; Sheet metal needs plastic surgeons, and basic renovation can be done independently.
One-stop car service needs more services, from the simplest car beauty decoration, such as car washing, waxing, polishing and film covering, to changing oil and tires, and then to car maintenance. The more services, the more employment opportunities in the automobile industry. Service consultants, car wash and beauty workers, maintenance workers, sheet metal and painting should be equipped. Formulate some rules and regulations, stipulate the process of receiving customers, establish process cards, strengthen internal communication among employees, avoid missing customers' requirements, and let customers worry and save trouble.
One-stop automobile service requires automobile service personnel to have high skills and superb technology; In reality, the car wash is not clean, the maintenance attitude is sloppy and the maintenance technology is poor. These are the enemies of one-stop car service. Can quickly judge the customer's car problems, rapid maintenance. These are the basic requirements. Sometimes the problem of repairing cars brings that problem, and it is easy to lose customers.
The competition in the automobile service industry is becoming more and more fierce. No matter how good the technology is, no matter how strong the maintenance technology is, no matter how bad the service attitude is, customers will be driven away. In a competitive society, everyone wants a piece of the big cake in the market, so it is necessary to improve the service awareness of employees; As leaders, we should grasp our own advantages and disadvantages, keep our advantages and get rid of our shortcomings, so that every employee can smile at customers and influence them with warmth.