You can refuse to pay the agency fee and ask the agency to bear the liability for breach of contract and compensate for the losses. During the performance of the contract, the real estate agent intentionally conceals the transaction information, provides false transaction materials, or causes the transaction to be unable to continue due to other reasons not attributable to the seller or the buyer, which damages the actual interests of both parties to the transaction. According to the relevant regulations, if the real estate brokerage agency fails to complete the matters agreed in the real estate brokerage service contract, or the service fails to meet the standards agreed in the real estate brokerage service contract, no commission shall be charged. According to Article 962 of the Civil Law, the broker shall truthfully report the matters related to the conclusion of the contract to the client. If the broker intentionally conceals important facts related to the conclusion of the contract or provides false information, which harms the interests of the client, he shall not ask for payment of remuneration and shall be liable for compensation.