The work content and responsibilities of the hospital front desk are as follows:

1. Responsible for answering calls from the main desk and answering general questions from customers.

2. Responsible for receiving customers who come to the hospital, completing reception, guidance, introduction and other processes.

3. Responsible for paying attention to the on-site service environment and providing customers with perfect services in accordance with standards.

4. Responsible for completing timely reporting and reporting of reception, customer opinion surveys and other related data.

5. Be enthusiastic, positive, and have excellent professional etiquette and professional habits.