8:30 to 12:00 am, 2:00 pm to 5:30 pm. According to the official website of the Shenzhen Municipal People's Government, we learned that the manual answering hours of Shenzhen 12315 are from 8:30 to 12:00 in the morning and 2:00 to 5:30 in the afternoon. They will not work for six days. Shenzhen 12315 is responsible for investigating and handling food production, circulation, and catering services. Market Supervision Administration for illegal acts.