Think about a problem

One: Fill in the blanks

1. As far as content is concerned, etiquette includes four basic elements: subject, object, media and environment.

2. To learn and use the etiquette of respecting the public and rights, we should follow three basic principles: observing public morality and not interfering with others.

3, self-introduction is divided into social self-introduction, work self-introduction, communication self-introduction, etiquette self-introduction and

Five types of questions and answers introduce themselves.

Second, the noun explanation

1, TPO dress principle-refers to the requirement that people should first consider time when choosing clothes and considering their own specific style.

Place, purpose, and should strive to make their own dress and its specific style and dress time. If the position and purpose are harmonious, it will be more harmonious; Because of time. The first letters of the English words place and destination are T P O respectively.

2, expression-is the abbreviation of facial expression, refers to the human under the control of the nervous system, facial muscles and its various.

The movement, change and adjustment of organs, and the specific shape of the face in appearance. Third, question and answer.

1. What is the "Three A Principles" in etiquette communication?

A: It means that in the process of communicating with others, people need to try their best to accept and attach importance to each other from their own practical actions. Agree with the other party, because the prefix letter of these three words is a, so it is called "three-A principle 2". What items are not suitable for giving away? Give examples of each object?

Answer: (1) illegal articles (2) illegal articles (3) vulgar articles (4) taboo articles.

(5) Hazardous materials (6) Waste materials

Four: essay questions

1. What etiquette requirements should I pay attention to in job interview?

Answer: (1) Pay attention to the instrument.

A. Neat B. Solemn C. Formal

(2) Pay attention to manners

A. nature B. generosity C. civilization D. elegance

(3) Pay attention to conversation

A. Politeness B. Norm C. Coherence D. Concise

Second copy:

Thinking about the problem:

fill (up) a vacancy

4. In telephone etiquette, there are three basic civilized telephone expressions that must be said, namely greeting, introduction and farewell.

According to social etiquette, to coordinate dress, we must take into account its personality, integrity, neatness, civilization and skill.

Second, the noun explanation

3, social morality-refers to people in the long-term social life, according to the objective needs of the formation of maintaining the order of public life, adjust the relationship between people in public life, an established code of conduct.

4. The "five C" principle of communication-refers to the main problem that the writer should pay attention to when writing a letter is to make the letter as polite, complete, clear, correct and concise as possible; Because the above five words all start with the English letter "C".

Third, answer questions occasionally.

3. When shaking hands, the order in which both parties reach out should generally follow the principle of "honour person decides", so the principle of "honour person decides" includes

What is righteousness? How many types can one-handed handshakes be divided into?

Answer: (1) When two people shake hands, they must first identify each other. Then, the order of reaching out is decided. Usually, the venerable person reaches out first, that is, the venerable person goes first; A humble person can only respond afterwards and never reach out first.

(2) One-handed handshake can be divided into equal handshake, friendly handshake and control handshake.

Fourth, the essay questions

Each student writes a letter to your parents. The contents of the letter should include the contents of the seal and the contents of the letter, and must be written in strict accordance with the format specification. The content of the letter is about 200 words

The third copy:

Second, the noun explanation

5. The principle of avoiding people by retouching means that when you are asked to shape and maintain your personal image, you should avoid retouching in front of the public, especially strangers and the opposite sex.

Third, answer questions occasionally.

4. What principles must be followed in clothing color matching?

A:

(1) unified method; (2) Comparative method;

(3) echo method; (4) Decoration method; (5) Fashion Law

Fourth, the essay questions

At present, a group of newlyweds hold a family dinner. The wedding banquet was held in the hotel, and there were 9 tables for lunch (see photo

1), dinner * * * has 1 1 table (see figure 2). As the hotel master of ceremonies, what rules should you follow to arrange the order of tables? Mark the order of the tables in Figure 1 and Figure 2 below with Arabic numerals. (Note: ""stands for table, Arabic numerals.

Mark it on the table) (15 points)

A:

Rule: According to the rule of "face-to-face positioning, respect the right": First, people stand facing the main entrance, and the table on the right is higher than the table on the left.

According to the principle of "distance is the most important": as far as the distance from the main entrance is concerned, the fewer tables are closer to the main entrance, the more tables are farther away from the door.

According to the distance between other tables and the main table, the closer to the main table, the higher the number of tables, and the lower the number of tables farther away from the main table. This is the so-called "main table positioning".