20021Selection of General Edition of Personal Annual Work Summary-In the past 202 1 year, with the support and guidance of leaders and colleagues, and with my own continuous efforts and exploration, I have made great progress in thinking, professional quality and work ability, and achieved certain work achievements. Now I will summarize my work and study for many years as follows:
First, strengthen theoretical study and improve comprehensive quality.
In the past work, I paid attention to the cultivation and improvement of ideological quality, had the consciousness of serving the people wholeheartedly, armed myself with scientific theories, constantly improved my comprehensive quality, strengthened ideological and moral construction, improved my professional quality, and established a correct outlook on life and values;
Second, love your job, pay attention to cultivating your team spirit and sense of cooperation, and consciously realize your own value.
In daily work, we should take our own practical actions to strengthen the cultivation of love and dedication, further enhance our sense of responsibility and dedication, love our jobs with the spirit of ownership, achieve "doing one thing, loving one thing and specializing in one thing", firmly establish the work consciousness of "rejuvenating society and declining society", and devote ourselves wholeheartedly to work; As an appointed accountant, we should carefully check the accounts every day, ensure the quality, solve practical problems in time, coordinate the emergencies in the savings office cabinet, and ensure the orderly development of the work. Firmly establish the service concept of "customer first", always take civilized and high-quality service as the standard to measure all work, be strict with yourself, consciously accept the supervision of customers, regularly carry out criticism and self-criticism, and strive to be a qualified credit partner.
III. Abide by rules and regulations and perform duties.
In my past work, I was able to strictly abide by various financial policies and regulations and earnestly perform my duties. Handling accounting affairs can accurately use accounting vouchers, subjects and accounts in strict accordance with the nature of funds, business characteristics, management and accounting requirements; Insist on bookkeeping and checking on the same day, so that the elements are complete, the contents are true and complete, and the figures are clear and distinguishable, ensuring the "five noes" in accounting treatment and the "six consistences" in accounting; When handling savings business, you can conscientiously implement the provisions of "real-name registration system Registration" and register relevant documents, and so on. At the end of each business day, check the computer-printed daily account and cash receipt and payment register one by one, and adhere to the system of three nuclear warehouses a day. When filling in and submitting accounting statements, the content should be true, the calculation should be accurate, the handwriting should be clear, the signature should be complete, and the relevant figures of various statements and projects should be consistent.
Fourth, enhance the awareness of prevention.
Can continuously enhance safety awareness, earnestly implement various preventive measures and implement safety work. Abide by the safety requirements of the Associated Press and act in strict accordance with various systems. During the duty, I can always be vigilant, strictly follow the requirements of "three defenses and one guarantee", memorize anti-theft and anti-robbery riot plans and alarm calls, and master and use all kinds of preventive equipment skillfully. Always check whether the circuits and telephones are normal and whether the protective devices are in good condition. When there are abnormal situations, those that can be handled on the spot should be handled on the spot, and those that cannot be handled should be reported to the superior in time. , to ensure that it is not out of control for 24 hours, and at the same time strengthen the management of vouchers and seals to prevent cases from happening at the source. Lead by example, the employees' responsibilities are clear, and the awareness of prevention is in place to ensure safety and no accidents.
5. There are achievements as well as shortcomings.
After several years of work, I have accumulated a lot of experience and made great progress in all aspects, but there are still many shortcomings, such as lack of initiative in learning, especially the study of newly changed systems and regulations, and the efficiency and speed of work need to be improved. In the future, I will continue to study hard, enrich my professional knowledge and strive to become a qualified appointed accountant.
202 1 personal annual work summary global edition selection 2 time flies, and it is the end of the year before I can react. In the face of my work in the past year, I also know my own gains and losses and what my work is like. In this regard, while welcoming the new year, let's summarize the work of the past year.
First, one year's work performance
This year, I am very serious about my work. I understand that my personal work is not the most important, but it also serves the whole company and everyone, so I still work hard. Entering the company in advance every day allows you to enter the working state immediately after going to work, which saves a lot of time for your work, gives you time to do every step of the work, and will not delay your work because of lack of time. I abide by various systems, finish my work on time, satisfy my leaders, do a good job every week, seriously reflect on my work, make a short-term work plan for myself, and help me finish my work smoothly.
Second, the work results
This year, I completed the procurement of the office, the maintenance of all the company's equipment and the decoration of the company's office environment. According to your requirements and suggestions, I decorated the office environment very comfortably, so that everyone can have a good working environment. According to the requirements of leaders, formulate new work rules and regulations, and carefully supervise their implementation. By the end of the year, the implementation of the new system was good, and everyone abided by it. The important thing is that it just fits everyone, so there are not many problems. The other is the release of various notices. I have been carefully informed this year, so that everyone can clearly know the important things of the company.
Third, the introspection work is insufficient.
This year, I think the worst thing I did was that my work was not meticulous enough. I often miss some work because of carelessness. When writing the notice, I will be careful to write some typos because I don't have enough. Although it is not a big problem, it is also speechless from time to time. Therefore, in the new year, I must correct this deficiency. In addition, communication with other departments is not very timely. Sometimes I have been notified for a long time, but I failed to communicate with all departments in time, which led to the postponement of work and delayed everyone's later work.
Looking forward to welcoming the new year and reviewing my work, I have stricter requirements for next year's work, and I know that the challenges I will face in the coming year will not be very simple, but I am fearless because I am confident to cope with the difficulties ahead and gain more wonderful results.
202 1 Personal Annual Work Summary: Selected Works of Universal Edition III It has been 1 year since xx jewelry was added in 20xx. In this year's work, I constantly challenged myself, worked diligently, strictly abided by the rules and regulations of shopping malls, honed my working ability in practice, and greatly improved my business level. I know that my progress in work was distributed with the help of everyone, and it was also highly recognized by the leaders of the mall. I was appointed as the sales supervisor in 20xx, which is an affirmation of my work. Looking back on the stormy course I love to experience in the past year, I have made the following work summary:
First, moral cultivation and professional ethics.
Through the continuous study of newspapers, books and magazines, I love my job, have a strong sense of responsibility and dedication, have a correct working attitude, be serious and responsible, strengthen the study of professional knowledge and constantly recharge myself. This is a source of confidence in selling jewelry.
Second, the quality of work, achievements, benefits and contributions
Finish the work with good quality and quantity, and the work efficiency is high. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my work performance has been greatly improved.
Third, the experience in the work
Sales is an art. As a jewelry salesman, we should pay attention to language skills so that customers can buy satisfactory jewelry, and we should always consider several aspects:
1, seriously greet customers for 3 meters. 1 meter asks, smiling service is the key, and artificially create a relaxed and happy shopping environment.
2, fully display jewelry, because most customers lack understanding of jewelry knowledge, so the display of jewelry is very important, the more customers know about jewelry, the stronger the satisfaction after purchase, as the saying goes; "Satisfaction" is the advertisement of customers.
3, promote the transaction, because the value of jewelry is relatively high, therefore, the customer is under great pressure before the final transaction, so the sales staff should take the method of distraction to reduce the pressure on the customer.
4. Be familiar with the wearing, maintenance, use, origin and quality of jewelry.
5, after-sales service, when the customer's work is not over after purchase, you should introduce the knowledge of wearing and maintenance in detail, and finally say some words of blessing is the customer's mood. Enhance the feelings with customers and look forward to the occurrence of secondary consumption.
6. Seize every sales opportunity, wait for the arrival of customers with a brand-new mental state, pay attention to your appearance, wear clean and decent clothes, and insist on makeup every day.
Fourth, the shortcomings in the work and the direction of efforts
Summing up the work in the past year, although there is no small progress, there are still many improvements and shortcomings. For example, I don't know enough about xx jewelry, so I need to strengthen my study and improve my sales skills, and I also need to learn this knowledge. It is very important to learn from the successful experience of others. Sometimes bad sales can lead to negative thoughts, which is unacceptable. Negative thoughts are the enemy of sales. The summary of sales failure is not enough. Every sales failure has its reasons, such as whether the jewelry recommended by customers meets the needs of customers, and whether the attitude towards customers is blunt and leads to customer dissatisfaction. Is the jewelry fully displayed to customers? Wait, these all need to be considered. As a sales supervisor, just like a squad leader who leads troops to fight, it is very important to rush to the front line to influence and infect members. As a sales supervisor, we should first set an example and set an example first. A counter is a collective, and full unity can release energy. Learn from each other and make progress together. In short, I am working and happy this year!
202 1 Personal Annual Work Summary Universal Edition Selected Four Nervous Busy 202 1 Coming Soon. Looking back on this year's work, there are many gains and experiences. As an important department of the hotel, its work will directly affect the hotel's external image and economic benefits. Thanks to the trust of the leaders, I have the honor to be the head of housekeeping department, and I also feel full of pressure and motivation.
In order to better carry out the relevant work of the department next year, it is necessary to summarize this year's work and plan next year's work. First of all, make a summary of this year's work:
In this year's work, I worked in strict accordance with the instructions issued by the department manager. In practical work, I formulated strict assessment systems and inspection standards for different jobs.
1, in terms of health: strictly implement the system of ward rounds, record the inspection results in detail, and do a good job in health sleep. Standardize the standard and quantity of items placed in various parts, and cooperate with ward rounds to check the location of items. Implement the guest room cleaning responsibility system to improve the enthusiasm and effectiveness of employees. Standardize various operation procedures and steadily improve work efficiency.
2. Goods management and cost control: control goods, increase revenue and reduce expenditure, do a good job in recycling goods, strengthen employees' awareness of saving, advocate the control of energy waste such as water and electricity, and at the same time implement the responsibility system for goods management, set up consumable accounts, and control costs.
3. Equipment and facilities: As the facilities and equipment have been used for a long time and are obviously aging, all posts are required to carry out targeted maintenance, improve the service life of guest room facilities and equipment, strengthen furniture maintenance, remove carpet stains and arrange carpet washing reasonably.
4. Training: Make a monthly training plan and implement it to individuals. Conduct targeted training for different personnel. Various standards are also clearly defined, such as the time of rounds, workload, hygiene standards, cleaning time, cleaning standards, etc. Let employees truly feel the importance and practicability of training for their daily work.
5. Personnel management: handle affairs impartially, adhere to principles, firmly believe that "service is no small matter", and report to the department manager in time if it damages the name and interests of the hotel, and deal with it according to the department system without mercy; Caring for employees, treating employees as their relatives, narrowing the distance between departments and employees, and playing a connecting role; Set an example, be strict with yourself, make a clear position and play an exemplary role.
Next year's work plan is divided into the following points:
1, cooperate with the department manager to complete the business indicators of the department and do a good job in management.
2, vigorously improve the quality of personnel. From service skills to the basic process of each position to simple English conversation, employees are trained and assessed in combination with actual work.
3. Improve the working skills and operating procedures of employees on the job through training, speed up operation and improve work efficiency.
4. Strengthen the quality inspection within the department to ensure that there is no problem in health and service work.
5. Use the rest time to learn relevant business knowledge and apply good and feasible things to the post as soon as possible.
Through daily work, I found some shortcomings of the department:
1, room hygiene needs to be further improved.
2. The service language of this position needs to be further strengthened.
3. The comprehensive quality, service skills and professional level of service personnel and management personnel are uneven and need to be further strengthened.
4. The management of floor linen is chaotic.
The local carpet on the floor is always dirty and neglected.
In view of the above shortcomings, my rectification plan is:
1. Continue to strengthen the training of each post and strengthen the service skills and service awareness of employees.
2. Strengthen the construction of management personnel, and implement quarterly assessment, mid-year assessment and year-end assessment system for management personnel to survive the fittest.
3. Strengthen linen supervision, implement the real-name custody system, conduct monthly inventory, and investigate the relevant responsible persons for the problems that arise.
4. Strengthen communication and coordination with PA, and increase the maintenance of guest room carpets and floors. In addition, because the PA machine is too large, it will waste resources when dealing with local dirty carpets, so the personnel in each position will be trained in local decontamination and stain removal.
The above is my summary and plan of the department's work, the department's shortcomings and improvements. To sum up, I firmly believe that under the leadership of Jin, the hotel leader and department manager, all the staff of our department will work together with Qi Xin and Qixin to do their best for the hotel's management principles and policies in 2022.
In short, as the head of the housekeeping department, I will try my best to cooperate with the department manager to do all the work of the department in the future, and contribute to improving the service level, management level, training level, quality inspection, enhancing the cohesion of employees, improving the basic quality of employees and cooperating with the hotel to implement brand building!
202 1 personal annual work summary universal edition selection 5 The past 202 1 was a busy and fulfilling year, and it was also a year when I started my job from unfamiliar to familiar. Little by little in a year's work makes me learn and grow constantly. The work of 202 1 is summarized as follows:
I. System construction
1. At the beginning of the year, the responsibilities of various departments were sorted out and improved, including administrative personnel, finance, store manager, shopping mall, after-sales and business.
2. Under the leadership of the general manager of the company and with the cooperation of the president's office, the management system of the company was sorted out.
3. Standardize the workflow of the human resources department, and sort out, revise and formulate X kinds of daily use forms for personnel.
4. Under the leadership of the general manager of the company, according to the actual situation of the company, verify the company's staffing and quota.
5. According to the change of company structure, modify the management structure chart of each department.
Second, recruitment and training.
Because of the division of labor within the department, xx was responsible for recruitment and training at the beginning of the year, and was expelled from the company for charging xx fees privately. After I took over the recruitment training, I dealt with the problems left over from the previous period of xx, such as privately promising the salesperson to refund the clothing fee in full, and the management of personnel files was chaotic, and I sorted out the contents of the induction training and organized a recruitment activity in xx.
Third, evaluation
1. The company has designed a 360-degree evaluation form, involving the finance department, general administrative personnel, trainee shop assistants, store managers and other departments. I used it at the beginning of the year, but I didn't continue to use it with the constant changes of company structure and management personnel and my workload.
2. According to the requirements of the company's X-month adjustment, the performance appraisal forms of various departments are designed, including: vice president, after-sales department, finance department, operation management department, investment promotion department, marketing department and planning department.
3. In 3.xx month, the performance management system and assessment system of the company were sorted out, and the indicators were summarized again.
4. Generally speaking, the assessment of 202 1 is not ideal. Practically speaking, the company's performance management system has not really been established, which is related to the overall environment of the company, but my work is not enough, and it will be improved in 2022.
Fourth, the salary.
1, under the leadership of the general manager of the company, revise and improve the company's salary structure table;
2. Adjust the overall salary of the company and the basic salary of employees in X month. The salary of the whole company is xx million yuan for the whole year, and the bonus is calculated according to the company's sales situation.
3. The bonus plan of each department has been adjusted, and the bonus plan is constantly revised with the change of the management department of the company's deputy general manager. For example, from _ month to _ month, the after-sales department plan has been revised xx times. And there is a lot of calculation work for each modification.
4. Review the monthly reports submitted by each department, conduct salary accounting and analyze the salary proportion of each department.
In the salary management of 5.202 1, only simple accounting and analysis are done, and process control is not achieved, which does not really play a role in providing decision-making basis for company decision makers. It will improve in 2022.
Verb (short for verb) Other jobs
1. Added "Personnel Management System" to xx system, including basic information of personnel, training situation and changes, and carried out daily maintenance, including employee file entry, employment confirmation entry, resignation entry, change entry, training entry, etc.
2. Clean up the daily personnel files.
3, the cohesion of various departments, including coordinating stores and other departments to collect staff clothing fees, dealing with merchant relations.
4. Handling of daily labor disputes within the company.