A supervisor is a person who manages employees who manufacture products or provide services. Supervisors should be responsible for the production of managed personnel, that is, the quality and quantity of products and services, and also for meeting the needs of employees. Only through incentives can employees do their part to ensure the quality of products and services.

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In the hotel industry, we know that power and responsibility are transmitted from top to bottom, and power can be interpreted as the authority and ability to make necessary decisions and take necessary actions for the purpose of doing a good job.

Duty refers to certain duties and behaviors that a person must perform. As a supervisor, your success depends on the work of others and is measured by their products and performance. The quality of your work depends entirely on the quality of employees' work, and the quality of employees' work depends on how you manage them.