When I got married in 2008, I bought Yuan bedding in Luolai (two sets of ten-piece bedspreads; Four sets of four-piece bedspreads; Wool quilt and other products). Although the price is really high, I think since it is a brand, the quality will not be bad.
Unexpectedly, my mother gave me a double-sided summer sleeping mat on my birthday in 2009, and there were two quality problems: 1, and one side of the summer sleeping mat would be fluffy; 2. The whole wrapping cloth at the edge of the mat appears fluff. I have been communicating with the customer service in Baoying County of Yangzhou and the Shanghai headquarters of Luolai. Now more than a year has passed, Luo Lai replied that both kinds of fuzzing phenomena are normal, and big brands often say that if I am not satisfied with the reply, I can take it to the quality inspection agency for testing. Fuzzing has been considered as a normal phenomenon in Luolai, so there is no need to test it.
Someone once said that Luo Lai's products are branded, but I think it doesn't matter. Now many big companies do this, as long as the quality is guaranteed and the after-sales service is good. I didn't expect this summer sleeping mat, which cost my mother more than 800 yuan, to be a bargain. Actually, it's no big deal to have quality problems. The attitude of customer service and the way to deal with problems are correct. The other one mentioned here is Haier. When we got married at that time, we bought all the household appliances in Suning, including three Haier air conditioners (one hanging and two cabinets). One of the cabinets with two horses didn't heat well, and it was repaired three times without being repaired. At the end of 2009, Haier returned it to us. Haier didn't say anything about a product with a price of more than 5,000 yuan. Customer service in Nanjing often calls to inquire about Baoying's work progress. Therefore, there are occasional problems with product quality, and consumers will not say much. As long as the attitude is positive, I believe consumers are still willing to continue to buy. Luo Lai and Herbie are really not in the same level. Although more than 800 yuan is not a large sum, people's consumption psychology is like this, and it will always be worth it. Now even Baoying doesn't want to go to this store, so she can only accept this reality with her own grievances. ...
However, I hope everyone will still shop around. It is most important to compare whether the money you spend matches the products and services you get. Don't be like me, spending money also leads to many unhappy things!