Quality Assurance Commitment 1 The products provided by our company are in strict accordance with national standards, industry standards, enterprise standards, manufacturing standards and quality standards. In order to ensure the quality of the products supplied, the company will take the following specific measures:
1, quality assurance control measures
Our company constantly absorbs the advanced quality assurance process control achievements at home and abroad, selects experienced managers and establishes a professional training mechanism. The main project personnel and skilled workers are trained to take up their posts, and the project management organization is composed of high-quality professionals. Establish people-oriented management principles in management, clarify the scope of division of labor, responsibilities and authority, and establish an efficient, United and collaborative project organization to ensure product quality.
Step 2 check
Before delivery, our company will conduct an accurate and comprehensive self-inspection on the quality, specifications, performance, quantity and weight of the winning goods, and issue a self-inspection report that meets the requirements.
3, equipment installation and debugging
According to the requirements of the tender documents, all instruments shall be installed and debugged within the time specified by the buyer until they are qualified. Our company provides detailed distribution list, as well as catalog documents, instrument warranty, product specifications and certificate of conformity. Acceptance shall be carried out in accordance with relevant national laws, regulations and implementation standards. If the delivered goods are found to be short, defective, damaged or otherwise inconsistent with the provisions of this contract during the acceptance, Party A shall make detailed on-site records, or both parties shall sign a memorandum.
This field record or memo can be used as effective evidence for supplementing, missing and replacing damaged instruments. The relevant expenses arising therefrom shall be borne by our company, and the acceptance period shall be postponed accordingly. If the contract goods are in short supply or accidentally damaged during transportation, installation and debugging, our company will arrange replacement in time to ensure the smooth completion of the installation and debugging of the contract goods. The cost of replacement is borne by our company.
4, quality assurance and commitment
Our company guarantees that the bid-winning goods provided are brand-new, unused and genuine products, which fully meet the quality, specifications and performance requirements stipulated in the samples and contracts. Under the condition of correct installation, use and maintenance of goods, the service life has satisfactory performance. During the warranty period after the final acceptance of the goods, our company will be responsible for any defects or failures in design, technology or materials, and the expenses will be borne by our company.
Commitment: xxx
Xx，xx，XX，XX
Letter of Commitment for Quality Assurance Part II Party A: _ _ _ _ _ _ _ _
Party B: _ _ _ _ _ _
In order to implement the Quality Management Standard for Pharmaceutical Trading, clarify the quality responsibility and ensure the safety and effectiveness of drug quality, Party A and Party B have reached the following quality assurance agreement through consultation.
(I) Obligations of Party A:
1. Party A shall provide Party B with a copy of the pharmaceutical production (business) license and business license, and affix the official seal (red seal) of Party A..
2. The drugs sold by Party A must meet the following requirements:
1, which meets the legal quality standards;
2, should have a legal approval number and production batch number; (Exceptions stipulated by the State)
3, packaging identification in accordance with the relevant provisions and storage requirements;
4, generally should be issued within three months of drugs, and attach a certificate, the first business varieties must be attached to the factory inspection report;
5. The batch number of each batch of the same variety shall not exceed 10, and shall not exceed 2 batch numbers within 1 00;
6, Chinese herbal medicines should indicate the origin.
Three. When Party A provides imported drugs, it must affix the red seal of Party A's quality management organization to the inspection report and the copy of the Import Drug Registration Certificate of the port drug inspection office of this batch number, and the copies should be legible.
4. Party A shall take full responsibility for the drugs provided. If the drug quality is unqualified, it shall bear all expenses such as inspection fees, confiscation of fines and disposal.
(II) Obligations of Party B:
1. Party B shall also provide Party A with copies of the Pharmaceutical Trading Enterprise License and Business License, and affix the official seal (red seal) of Party B. ..
(3) Description of the agreement:
1. This agreement is applicable to written purchase contracts and purchase contracts that are not established in written form.
2. This Agreement is made in duplicate, with each party holding one copy.
Three. This agreement shall be valid for three years from the date of signing by both parties.
Four. Matters not covered in this agreement shall be settled by both parties through consultation.
Party A (seal): _ _ _ _ Party B (seal): _ _ _ _ _ _
Representative (signature): _ _ _ _ Representative (signature): _ _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Quality Assurance Commitment Article 3 The construction unit:
Supervision unit:
Building area (㎡):
Design unit:
Construction unit:
Service life:
The employer and the contractor shall sign the project quality guarantee through consultation according to the Construction Law of People's Republic of China (PRC), Regulations on Quality Management of Construction Projects and Measures for Quality Assurance of Housing Construction Projects.
Article 1 The scope of project quality contracting During the quality warranty period, the contractor shall undertake the quality warranty responsibility of this project in accordance with the management provisions of relevant laws, regulations and rules and the agreement of both parties. The scope of quality warranty includes basic engineering, main structure engineering, roofing waterproof engineering, leakage prevention of toilets, rooms and external walls with waterproof requirements, electrical pipelines, water supply and drainage pipelines and other projects agreed by both parties.
Article 2 Specific Contents of Quality Assurance Clauses According to the Regulations on Quality Management of Construction Projects and relevant regulations, both parties agree that the quality assurance of this project is as follows:
1. Ensure that the basic engineering and the main structure engineering reach a reasonable service life;
2. Ensure that the roof is waterproof and the bathroom has anti-leakage performance;
3. Ensure that the whole floor is wind-resistant, waterproof and earthquake-resistant;
4. Ensure the smooth flow of water and electricity in the building;
5. Ensure that the building height of each floor of the house meets the requirements of the owner;
6. Ensure that the building structure meets the requirements of Party A; Quality assurance shall take effect from the date of project completion acceptance.
Article 3 Quality Warranty Responsibility
1. If the above requirements are not met, the contractor shall send someone to be responsible for maintenance or reconstruction within 7 days from the date of receiving the notice from Party A. If the contractor fails to send someone to build it within the agreed time limit, the employer may entrust others to repair it. The expenses shall be borne by the contractor.
2. In case of emergency repair accident, the contractor shall immediately arrive at the scene of the accident for emergency repair after receiving the accident notice.
3 for structural safety and quality problems, it shall immediately report to the local construction administrative department in accordance with the provisions of the "Measures for Quality Assurance of Housing Construction Projects" and take safety precautions; The local safety building management department or the design unit with corresponding qualification grade puts forward the warranty scheme, and the contractor implements the warranty.
4. Party B shall be fully responsible for the collapse, cracks, inclination and other factors of the house caused by force majeure. (Force Majeure: refers to the explosion, fire and catastrophic natural disasters caused by war, turmoil, falling objects in the air or other reasons not attributable to Party A and Party B ...)
Article 4 The warranty expenses and construction expenses arising from building quality problems shall be borne by Party B. ..
Construction unit (seal):
Construction enterprise (seal): legal representative:
Legal representative: YY.
In the spirit of "high quality, excellent service and development", with the concept of "high quality products, reasonable price and considerate service" and the principle of responsibility and openness, Longling Sky Computer solemnly promises to you:
First of all, we guarantee to provide the equipment configuration and price determined according to the winning bid.
2. Quality assurance: All the equipment we provide are brand-new equipment (including spare parts), and all the spare parts of the equipment are the original configuration of the products when they leave the factory, and the quality of the equipment meets the national quality inspection standards. All the equipment we provide has relevant national or industrial certification.
3. Packaging: The equipment provided by us will be well packaged in strict accordance with the standards, and we promise to deliver it to the designated place intact. The corrosion, damage and loss of the goods caused by poor packaging shall be borne by us.
Four. Acceptance: We promise that the supplied equipment can start normally, and the spare parts, manuals and related materials are complete. If there are any problems in the acceptance process, we will strictly follow the national "three guarantees" policy.
Verb (abbreviation of verb) Service commitment of this project:
1. We promise to deliver the equipment directly to the user's designated place for free, and realize the "door-to-door" service.
2. The bidding products will fully implement the following "Three Guarantees" rules stipulated in the Provisions on Responsibility for Repair, Replacement and Return of Electronic Products (hereinafter referred to as "National Three Guarantees Regulations") promulgated by the relevant state departments:
1). If there is any fault within seven days, it will be returned free of charge.
Within 7 days (inclusive) from the date of purchase of the product (subject to the date of official purchase invoice, hereinafter referred to as "the date of purchase"), if there is a performance failure listed in the National Three Guarantees Regulations, you can choose to return, exchange or repair the product. If you choose to return the whole machine, we will refund the purchase price at one time (subject to the official purchase invoice price, the same below).
2) In case of failure within eight to fifteen days, free maintenance or replacement is required.
From the 8th day to15th day (inclusive) from the date of purchase, if the main machine of the product you purchased has performance failure listed in the National Three Guarantees Regulations, you can choose to exchange or repair it. If you choose to replace the whole machine, we will replace the product with the same model and specification or the product with performance not lower than the original product for you free of charge.
3) If the same fault cannot be used normally after being repaired twice within one year, the whole machine can be replaced free of charge.
Within one year (inclusive) from the date of purchase, if the main machine of the product you purchased fails to work normally after two repairs, you can choose to replace the whole machine or repair the faulty parts. If you choose to replace the whole machine, with the maintenance records provided by the authorized service organization, we are responsible for replacing the products with the same model and specifications or products with performance not lower than the original products for you free of charge.
3. We are responsible for providing free technical guidance and training for the operation and maintenance personnel of the purchasing unit.
4. We provide Lenovo notebook computers with two-year free warranty and lifetime free door-to-door service (from the date when the representatives of both parties sign the system acceptance report); Canon and Sony cameras provide one-year free warranty and lifetime free door-to-door service; Brothers and HP printers provide one-year free warranty and lifetime free on-site service.
The quality warranty period is calculated from the date when the user passes the acceptance, and the time delayed due to repair and the time when no spare parts need to be repaired are deducted. The last day of the quality warranty period is a legal holiday, and the day after the holiday is the last day of the quality warranty period.
5. "One-stop" service: users can call 0875-6 125726 directly when they need service, without making other calls. Follow-up work, such as fault confirmation, scheduled door-to-door time, door-to-door service, satisfaction return visit, etc. All of them are completed by our service system, which reduces the phenomenon of "over-investment" by users.
6, 0 hours telephone response, 30 minutes to the scene for maintenance.
During the service period, a hardware failure within the scope of service responsibility occurred. After you call the service hotline, the authorized service organization will respond within 0 hours after receiving your maintenance request and arrive at the site for maintenance within 30 minutes.
7. Repair the fault within 24 hours.
During the service period of the product, the product has a hardware failure within the scope of service responsibility, and the authorized service organization will repair the failure within 24 hours (inclusive) from the time you apply for maintenance. After more than 24 hours, the authorized service organization will provide a backup machine.
8, 7 days *8 hours working system
The normal business hours of authorized service agencies are: Monday to Sunday, 8 hours a day (subject to local working hours), and holidays are as usual.
9. Hotline consultation service
If you have any technical questions about the products in use, please call the service 400 or 800 hotline marked with the random data of the products, and professional engineers will provide you with professional answers, or log on to the relevant product websites to obtain relevant services.
10, spare parts replacement service
The after-sales maintenance station of this project is equipped with 2-3% spare parts inventory of this project, which can provide users with effective spare parts replacement service. Once the user's equipment fails, the after-sales maintenance station will use the spare parts inventory to help the user complete the spare parts replacement. If inferior replacement parts are used, the losses caused to users will be borne by us.
1 1, special tips
In order to ensure the security of your data, please back up your important data in time. We are not responsible for providing data backup and recovery services, nor do we assume corresponding legal responsibilities.
12, user return visit plan
In order to prevent the service commitment from becoming a mere formality, we take a combination of telephone call back and door-to-door call back, greet the operators or maintenance personnel on a regular basis, and coordinate to solve the problems of user feedback, so as to ensure that the telephone call back once a month and the door-to-door call back once a quarter, with no less than 65,438+000 units inspected each time. And record the results of each return visit on the return visit card, and both parties shall keep one copy for filing.
13, out-of-warranty service commitment
After the warranty period, the authorized maintenance station will still be responsible for the after-sales service of the bidding equipment, with a 7-day *8-hour working system, 0-hour response and on-site maintenance within 30 minutes. Equipment hardware failure, material fee. And promised that the material fee will be charged according to the actual cost of the market at that time.
15, complaint telephone number
The complaint telephone number of Sky Computer is 1866 666666, and the contact person is Zhang San.
16, we promise to provide users with lifelong technical support services.
Signature of the legal representative of the bidder (or authorized representative of the legal representative): date: year month day.
Similar project performance list
Tender number:
Signature of the legal representative of the bidder (or authorized representative of the legal representative):
Date: Year Month Day
Article 5 of quality assurance commitment 1, the bidder's product quality assurance commitment.
If our company wins the bid for the project name organized by your company: Changsha Local Taxation Bureau and Inspection Bureau's compound safety and technical defense equipment procurement project, according to the relevant requirements of project bidding, our company makes the following product quality commitments for this project:
(1) Technical specifications and related product standards: implemented according to national standards.
(3) All accessories and spare parts are products produced by regular manufacturers. (4) "Three Guarantees" of products: guaranteed return, replacement and repair. (5) Handling of quality problems: It shall be implemented according to the manufacturer's quality assurance. (6) Handling of quality complaints: A special person shall be responsible for handling the complaints of this project. (7) Free on-site service for all software maintenance, upgrade and equipment maintenance during the warranty period.
2. The manufacturer's warranty (1) provides three years of free after-sales service. Name of Bidder (Company Seal): Legal Representative (Signature or Seal): Date:
Letter of Commitment for Quality Assurance 6 _ _ _ _ _ _ _ _ _ (Construction Unit or Bidding Office)
After studying the bidding conditions, survey design and construction drawings of _ _ _ _ _ _ _ _ _ _ construction and installation project, and inspecting the construction and installation site, after careful research and accounting, we are willing to undertake the construction tasks of all the above projects and ensure the bidding quality as follows:
We hereby agree that we will be bound by this tender within _ _ _ _ days after it is issued, and we are willing to be bound at any time during this period (that is, from _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Formal signing of _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
We promise that this tender (tender letter) will not be changed for any reason once it is issued, and we will not refuse to sign the construction contract and construction after winning the bid; Once the bid is won, before the formal contract is signed, this bid together with your company's bid-winning notice will constitute a legally binding agreement between us and your company.
Tender Release Date: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Bidder: _ _ _ _ _ _ _ (official seal)
Person in charge of the enterprise: _ _ _ _ _ _ (seal)
Contact person: _ _ _ _ _ _ (seal)
Tel: _ _ _ _ _ _ _ _
Address: _ _ _ _ _ _ _ _
Commitment letter of quality assurance 7 1. The warranty period of the contract goods starts from the site acceptance and put into operation, and the warranty period is 12 months.
We guarantee that the contract goods provided are brand-new and unused. We guarantee the safe and reliable operation of the contract goods under the conditions of correct installation and normal operation. During the quality guarantee period, if the contract goods provided by us are found to be defective and inconsistent with the contract, the buyer may lodge a claim with us. We repair, replace or compensate the buyer's losses according to the buyer's requirements. If replacement is needed, we will replace it with qualified and high-quality products in time. All expenses arising therefrom will be borne by us. If we have any objection to the claim, we will put forward it in writing within 7 days after receiving the buyer's claim notice, otherwise it will be regarded as acknowledging the buyer's claim. We appoint the project manager in charge of this project to coordinate the seller's work in the whole process of the project, such as project progress, design and manufacture, drawings and documents, manufacturing confirmation, packaging and transportation, on-site installation, debugging and acceptance.
We strictly follow the quality assurance system in the whole production process of this equipment. During the quality guarantee period, if the contract goods are stopped due to our responsibility to repair or replace defective equipment, the quality guarantee period shall be recalculated after we eliminate the defects, and all losses (including but not limited to related tests, experiments, expert consultation, transportation, installation and other expenses caused by equipment quality) shall be borne by us. If the parts of the contract goods are found to be defective within the warranty period, but the normal operation of the contract goods will not be affected, the warranty period of the repaired or replaced parts will be recalculated.
4. The end of the quality guarantee period cannot be regarded as the release of our responsibility for potential defects that may cause damage to the contract goods. During the service life of the contract goods, if there are potential defects in the contract goods, the buyer has the right to ask us to repair or replace the defective contract goods and the same batch of contract goods in time at the cost price.
We guarantee that the contract goods will be correctly installed, operated, maintained and run normally during the service life. We promise that the service life of the contract goods will not be less than 20 years.
6. During the service life of the contract goods, when we find potential defects or principled errors in the contract goods, we will inform the buyer in writing as soon as possible.
7. For the contract goods, we use mature technology and materials that have been proved to be correct by operating experience; If we adopt new technologies and materials that have not been used in the past, we should get the buyer's consent in advance. The buyer's consent does not relieve or exempt us from our responsibilities under this contract. We should be responsible for all quality problems of equipment and components purchased from subcontractors.
8. If the contract goods provided by us are defective, or the contract goods are scrapped or the project is reworked due to technical data errors or the guidance of our technicians, we shall immediately replace them free of charge or compensate the buyer for the losses incurred. If it is necessary to replace the contract goods, we will bear all the expenses arising from the replacement at the installation site, including but not limited to the cost of new goods, the cost of transporting new goods to the installation site and the cost of handling the replaced goods. The time limit for replacing or repairing the contract goods shall be as agreed by both parties. If the replacement or repair work is not completed within the time limit, it shall be treated as delayed delivery.
9. If the buyer fails to install, operate or maintain the contract goods according to the technical data, drawings and instructions provided by us, or the contract goods are damaged due to reasons other than our technicians, the buyer shall be responsible for repairing and replacing the contract goods, but we are obliged to put forward as soon as possible.
For the parts that need to be replaced, we should arrange the fastest transportation for the urgent parts required by the buyer, and all expenses shall be borne by the buyer.
10. During the period from the delivery date of the contract goods to the end of the quality guarantee period, if the contract goods provided by us are found to be defective and inconsistent with the contract, the buyer has the right to choose, and we need to take the following remedial measures:
10。 1 maintenance
We repair the non-conforming contract goods (including returning to the factory for repair) to make them meet the contract requirements, and the expenses shall be borne by us. Unless the buyer agrees, the repair work should be completed within 30 days.
10。 2 replacement
We replace the contract goods that do not meet the contract requirements with the goods that meet the contract requirements, and the expenses shall be borne by us. Unless otherwise agreed by the buyer, the replacement shall be completed within 30 days.
10。 3 return
The buyer returns the defective contract goods to us, and we are responsible for transporting the returned contract goods out of the installation site. In this case, we should refund the payment received under the contract and bear the buyer's expenses, such as the difference in installation, disassembly, transportation, insurance and purchase of substitutes.
10。 4 Price reduction
With the consent of the buyer and the seller, we will reduce the price of the defective contract goods, and we will return the difference between the original contract price and the reduced price of the defective contract goods to the buyer.
10。 5 compensation for losses
Unless otherwise agreed, we will compensate the buyer for the losses caused by the defects of the contract goods.
The buyer's choice of any of the above remedies cannot reduce or exempt our liability for breach of contract under this contract.
1 1. We provide escort/after-sales service according to the national "three guarantees" regulations, relevant laws, regulations and provisions of other countries and the agreement of both parties.