You can also contact fluorite cloud customer service. If you can't contact the original owner, you can try to contact fluorite cloud customer service to help untie it.
Or restore the factory settings, if the above two methods can't solve the problem, you can only consider restoring the factory settings, reconfiguring the fluorite camera, and binding your own account. For specific steps, please refer to the manual of the camera or the relevant documents of fluorite official website. It should be noted that before unbinding the camera, you need to ensure that your account information has been correctly entered and bound, so as not to affect subsequent use.
Fluorite platform function
Fluorite open platform helps developers in online education, smart home, new retail, campus security, alarm security and other industries to quickly build vertical industry applications through the opening of video collection, transmission, storage, preview, playback and intelligent analysis.
Real-time video-on-demand: Through the on-demand camera, you can easily view the real-time video of the places that users pay attention to. While watching a video, you can capture and record the video for later viewing.
Historical video viewing: You can view the historical video of the past period of time through the "fluorite cloud" without losing any wonderful clips or clues.
Event message reminder: "fluorite cloud" can send abnormal events in families and enterprises to users' mobile phones in the first time, so as to avoid worries.