That afternoon, when retired Sun Liancheng squatted at the pharmacy window to get medicine, his trembling legs reminded him of the afternoon many years ago, the afternoon that was educated by Secretary Dakang.

The window for taking medicine in this hospital is almost as high as the window of Guangming District Letters and Calls Office. The person in charge here did not prepare hemp and candy for the masses as at that time. At his age, he can't squat for more than ten minutes as he did then. In less than half a minute, he changed his kneeling position. Five minutes later, the window staff spread a pile of medicine on the window and said with a straight face, "All together". He stood up with his hands on the table by the window, his legs trembling, rubbed his sore knees, took out his plastic bag from his pocket, packed his medicine, and hobbled out of the outpatient building.

Turn right after you leave the building and walk a few hundred meters to the hospital exit. Rubbing his sore knees, Sun Liancheng was very angry: "This hospital wants to take medicine on its knees, and I want to complain!"

Suddenly a touch of red caught his attention. A red suggestion box was set up at the entrance of a building near the exit. After years of official career, he has developed the habit of carrying paper and pen with him. He took out a pen from the chest pocket of the slightly wrinkled Chinese tunic suit and quickly wrote down what had just happened. When he paced to the suggestion box, he was dumbfounded by the sight before him. This is a huge suggestion box, which seems to contain a lot of opinions. However, he is nearly 1.8 meters tall. Even though he raised his hand, he was still several centimeters away from the suggestion box. In his present physical condition, he can't jump up and touch the suggestion box.

"Bang", he crumpled up the paper, flung it on the suggestion box, and then walked angrily to the exit. ...

An endless stream of ding

Although the story is fictional, Sun Liancheng's experience is true. Recently, the Children's Hospital of Baoji Maternal and Child Health Hospital in Shaanxi Province was exposed that its pharmacy window was too low, and people needed to squat to get medicine. The hospital said it was to satisfy children's curiosity. This explanation is really ironic. The main function of hospital pharmacy window is to facilitate people to buy medicine. Why satisfy children's curiosity? Are you a playground or a hospital?

There are many similar situations. Some netizens exposed the suggestion box at the entrance of Yanliang Tourism Bureau, which is more than two meters above the ground. For this phenomenon, the person in charge of the agency explained that because the suggestion box is close to the sidewalk, in order to prevent pedestrians from hitting their heads, the height of the suggestion box is raised. So the suggestion box is a decoration?

You must bend over to register in Xuanwei public hospital in Yunnan, and the registration window is very small. No speakers. Only by bending down near the window can you hear the voice of the staff inside. Pregnant women and old people will sweat when they hang up.

The bus stop sign of Dounan Flower Market in Kunming is about 3.4 meters high. If you want to see the bus stop sign clearly, you have to be as tall as Yao Ming.

solution

Of course, it is worthy of recognition that these windows have been solved now. No matter the pressure from superiors or public opinion, these organizations have actively solved these problems. It can be seen that network supervision still plays a great role in improving the quality of some service windows. However, this way of whipping and exposing one thing to solve another thing is still a temporary solution, because there are still many windows that have not been exposed and there are still problems. Forced rectification through the network is really a drop in the bucket. In addition, there may be ambiguity in network supervision, because it has been reported that a train station needs to squat when buying train tickets, but in fact, some people pose maliciously. In fact, the railway station is equipped with stools at the ticket window. It seems that there is no way to completely solve the problem by relying solely on network supervision.

In order to fundamentally eliminate the window, we can strengthen and enrich the means of supervision. In addition to actively promoting public supervision, we should also set up relevant supervision institutions in government departments and implement standardized supervision processes. It is more important to improve the quality of cadres and grass-roots staff, strengthen their determination to serve the people, and let them know that their so-called power is actually given to him by the people. If they deviate from the people, they are nothing.

At the same time, we should also increase the punishment, and hell to pay should be punished for those who refuse to mend their ways and knowingly commit crimes. If we only downplay and criticize verbally every time, it may eventually lead to the lack of credibility, and in the long run, it may lose the trust of the people.