Generally, after the application is submitted on the loan product page, a customer service specialist will call to review it. Therefore, it is suggested that the lender should know several questions that the credit inspector will ask when calling in advance, and make psychological preparations to improve the loan success rate. 1. Check the information in the application form (notes for applicants). The loan applicant should clearly remember the contents filled in the loan application form: personal information, work information, contact information, application amount, loan term, loan purpose and acceptable monthly payment. Note: The loan can be used for decoration, purchase of furniture and appliances, travel, further education, car purchase, wedding, self-built house and other consumer expenses. , but it is not used for risky expenses such as house purchase, investment projects, investment and wealth management. 2. Verify the company information (notification of the applicant and colleagues). Is the lender married? Unit full name, unit address? What department and position is the lender? Unit transaction of products? Unit landline number ()? How many employees are there in the company? How many employees are there in your department? How does the company pay wages (punch card or change)? When will the salary be paid? Is there any social security or provident fund? How do you usually have a holiday on weekends? The name of the boss of the company? Are there any landmarks near the company? Is there a subway or bus stop nearby? Is the landline wired or wireless? Can the person answering the company's landline cooperate to verify the information of the borrower and his colleagues? Are customers and their colleagues in the company? Three: verify the family situation (the first person to contact should know). If you are married, ask your spouse information: when to get married, anniversary, whether you have children, how many children, and how old are the children? When is the child's birthday and what is the zodiac? School? What school do you go to? Who cares at ordinary times? Where are the parents of both husband and wife? About age? Where is the husband and wife's hometown? Birthdays for both parties? Each other's zodiac signs? How many brothers and sisters are there? How long have you been in Shenzhen? What is the approximate address of the other company? Current address? How long have you lived at your present address? Is there a road sign near the address? Is there a bus stop or subway nearby? Does the other party know about the loan? Do you know what the loan is for? If the lender is overdue, is it willing to bear it? Do you know the second contact? What is the relationship between the second contact and the customer himself? Unmarried parents ask for information: ask parents' names? Do parents know the applicant himself? What is the relationship with the applicant? How many brothers and sisters does the applicant have? Where are you now? What is the applicant's age, date of birth, date of birth and animal sign? Do you know the employer and approximate address of the applicant? Do you know the second relation? Four: Understand the customer's situation and ask friends or colleagues if they know the lender. What does it have to do with it? What do lenders do? Are they married, have children, and have any bad hobbies? 4. Common methods of checking customer information in credit review: deception and rhetorical question. Sometimes the credit review deliberately uses a pseudonym, fabricates a name, and deceives you out of nothing, or pretends to be a courier, credit card, insurance, or real estate investment company and deliberately asks your company address and home address. Just answer truthfully.