The best way to solve the problem is to avoid it. In fact, everyone will encounter all kinds of problems in our life or work. We also need to solve the problem in time. With development goals, we have the motivation to move forward. The best way to solve the following problems is to avoid them.
The best way to solve the problem is to avoid it. 1 Ordinary people avoid problems, smart people solve problems, and smart people eliminate problems!
Zhuangzi told such a story:
Once upon a time, there was a very timid person. He happened to see his own shadow, thought it was some demon, and ran away in fear.
However, the shadow always follows him. The faster he runs, the tighter the shadow will chase. The man felt flustered and had to run faster.
Finally, he was exhausted by himself.
So is our life. Where there is prosperity, there will be adversity, just as everyone will find their own shadow in the sun.
The more we avoid difficulties, the more problems we have to deal with, and the more exhausted we will be.
A really smart person never takes escape as a way to deal with problems.
Ordinary people avoid problems.
In this world, there are always some groups with the poorest spirit, that is, we ordinary people.
Some of us always talk about "escape is shameful, but it is useful". Actually, escaping can't solve the problem fundamentally. He just put the question aside.
Escaping is not only shameful, but also worthless, just like the old saying: "The clumsy craftsman says the tools are poor".
A person who can't speak can't improve his emotional intelligence even if he changes his environment. A person who can't cook will not become a cook if he changes to a newer wok.
People who avoid problems seem relaxed, but in fact they pick up the immediate problems and bear them themselves.
This kind of person seems to have an uncertain future for the time being, but in fact the problems are all tomorrow. When the backlog of problems has reached the point where they have to face it, the pressure on them will be much greater than when they face the problems directly.
It is true that even the lowest paramecium will escape from the high concentration of salt water and swim to the waters with low salt content. Escape is the instinct of creatures to seek advantages and avoid disadvantages.
However, once you are addicted to avoiding problems, it is easy for people to form a bad habit of choosing to avoid rather than thinking about how to solve problems in the first place.
A psychologist once told me, "If you can't solve a problem, you become a problem."
There will always be times when you have to face the backlog of problems today until tomorrow; Carry the obstacles in front of you on your back and you will be exhausted one day.
Smart people solve problems.
Smart people will never choose to escape and compromise in the face of difficulties. On the contrary, they will recognize the problem and solve it at the first time.
People with flexible minds are good at actively finding problems and finding solutions for themselves.
In Zhuangzi's Sheng Da, there is a story of a rickety husband:
One day, Confucius was going to Chu. When he walked out of the Woods, he saw an old hunchbacked man sticking cicadas with a stick, which was as light as picking things up on the ground.
Confucius said, "What a coincidence! Is there a trick? "
The hunchback old man said to Confucius, "I have my own way." Although the stick is very long, the stick on the club head is not easy to grasp horizontally, and the cicada climbs very high, but I can practice often.
After five or six months of practice, I can accumulate two sticky pills at the top of the pole without falling off, and there will be fewer omissions;
When I practice to accumulate three sticky balls on the club head without falling off, it is difficult to make mistakes after ten sticky balls;
When I learned that I could accumulate five balls without falling, it was as easy as picking things up on the ground.
When I stick it, I will stand very steady, like a broken wood near the ground, and my arm holding the pole is like a dead branch;
Although the world is very big and there are many sights in front of me, I only pay attention to the wings of cicadas. Never change your attention to cicada wings because of various things. Why can't it work? "
Smart people are like old people who are sticky when facing problems. They are analyzing problems in their hearts and solving problems in their hands.
When the problem is difficult to solve for a while, they are willing to make hundreds of efforts to overcome the problem and improve themselves.
Why can't such a strong person succeed in life?
A wise man eliminates problems.
Confucius saw cicadas and Zhuangzi saw turtles. Zhuangzi Qiushui records the story of Zhuangzi fishing in Pushui.
Zhuangzi was fishing leisurely by the river when two doctors of the king of Chu said to him, "Our king wants you to help him govern the country."
Faced with such a scene, Zhuangzi was unmoved. He still holds the fishing rod and slowly asks:
"I heard that you have a tortoise that lived for three thousand years in Chu. After its death, the king of Chu wrapped it in a bamboo box with precious brocade and treasured it in a temple.
Two adults, do you think this turtle would rather enjoy honor after death, or wag its tail and play happily in the mud when it is alive? "
These two doctors are also smart people. They replied to Zhuangzi: "This turtle obviously prefers to play in the mud."
Zhuangzi said, "Then go home! I'd rather live happily in the mud like a turtle! "
As a saint, Zhuangzi lived better than anyone else. He knows that he is indifferent by nature, and he is not suitable for fighting in the game of power at all, nor for spending his life in the golden cage built by wealth.
His life, the most suitable way of life is to wander in the "sludge", everything is casual and integrated with Tao.
There is always a connection between wise men. As for Zhuangzi, Feng Youlan, a philosopher, once pointed out that Zhuangzi's unique wisdom lies in "it can't solve the problem, but it can cancel it".
Seeing through everything, Zhuangzi, who is detached from life and death, has already seen through the truth of the cycle of life and death. In Zhuangzi's eyes, all problems are not problems.
As "Zhuangzi's Theory of Everything" said, "Reason and rhyme, reason and the world, complex and strange, Tao is one."
Small grass stalks and tall court columns, ugly heads and beautiful beauties, wide, strange, cunning and strange things are all interlinked and muddy from the perspective of Tao.
From the perspective of the avenue, many problems in the world are actually not problems.
All kinds of so-called irreconcilable contradictions and unsolvable problems in the world were cancelled in Zhuangzi.
And the magic weapon that Zhuangzi left us is: getting away with it, and talking in peace. Beyond the image, in the ring.
Zhuangzi once wrote in "Happy Travel": "Little knowledge is not as good as great knowledge, and small years are not as good as big years".
Compared with the vast universe that has been running alone for hundreds of millions of years, human science and technology and knowledge are only half-baked, and life is only a few decades, just a small year.
In front of this world, we will always be like a newborn baby. We can't predict what problems we will encounter, nor can we assert that our life will be smooth sailing.
Even Zhuangzi felt helpless in the troubled times when the vassals were fighting for hegemony.
The winner of life is not the legendary person who has experienced the storm, nor the person who hides and waits for the storm to pass.
The real winner should be the one who dares to dance in the wind and rain and sing a rainbow behind the dark clouds!
The best way to solve the problem is to avoid problem 2 and solve the problem best.
You have grown up and joined a professional world. Congratulations! The good news is that you have a salary to spend, problems to solve and challenges to discover yourself. The bad news is that as a professional, you need to respect everyone, even the idiots you can't stand.
You know, when your colleagues make you angry, you can't just pick up your toys and stamp your feet and go home, so what can you do to make the bad situation better? Forget office politics, they will only waste your energy and distract you from what you are doing.
In the survey of employees, 47% people think that office politics is a waste of time. On the contrary, AlexandraLevit, a writer and columnist of The Wall Street Journal, gave a four-step arrangement for dealing with problematic work relationships. This method is very wise. After reading it, you will begin to feel more mature about the situation.
Consider why-start by clearly analyzing why you don't like this person. Is she rude to you in some way? Maybe it's the way she interacts with people that annoys you? Be honest with yourself: Is she really worth your anger, or is it because you are too sensitive, jealous, narrow-minded, and so on?
Put yourself in her shoes-take a minute to think about what it would be like to put yourself in her position if this person made you feel dissatisfied. Think about what may have happened in her life that led her to take such unpleasant behavior. Don't confine yourself to the incomplete information you have as a colleague-because although her life outside is colorful for you, it doesn't mean it is true.
Look at this person comprehensively-consider what you like about this person-excellent professional ethics, ability to solve problems quickly, excellent sense of humor, and so on. Only a tiny percentage of the total population is antisocial. She must have some good qualities. Once you force yourself to think about these attributes, you may find them, your feelings will change, and you will really like this person. In return, she will probably like you more, and the overall motivation between you will be improved. ：
Try to resolve conflicts-if you have established a pattern of negative interaction with team members, then facing it may be your best choice. Sit down with that person and admit that there is tension between you. Ask her what you can do to improve relations with your and see what she says. Usually, such seminars stimulate team members to improve their behavior.
If not, try not to get involved in her work and don't let yourself work in the same way as her. Refuse to spread gossip or complaints about her to other team members, because, in the end, it will damage your reputation, not her reputation.
The best way to solve problems is to avoid problem 3 and five steps to improve problem-solving ability.
Find the problem
The first step to solve the problem is to "find the problem". If the problem is not found, the process of solving the problem cannot be carried out. The so-called "problem" is the gap between the status quo and expectations. The essence of the problem is that there is a gap between what we expect and the present situation.
From the perspective of mountain law, "distance" can be roughly divided into three "bad states", in other words, problems can be divided into three types.
Types of problems and solutions of mountain method
(1) recovery type problem
The current situation of restitution is: the current bad state is very obvious. So the solution is to restore the original state. As long as the original state is restored, the gap can be bridged and the problem can be solved. In short, this kind of problem refers to the problem of repairing damaged things.
(2) Prevention of hidden dangers
The situation of preventing hidden dangers is that there are no serious problems now, but there will be bad conditions in the future. The solution is to prevent the occurrence of bad situations, that is, to maintain the status quo. This problem means that although there is no gap at present, if it is left unchecked, it will have adverse consequences in the future, which can be said to be like a time bomb. The key to solve this kind of problem is how to remove lead before explosion.
(3) the pursuit of ideals
The situation of pursuing ideal problems is that there are no serious problems at present, even if no one cares, it will not produce a bad state, but it is expected that the status quo will develop in a better direction. The solution is to realize the ideal. The problem of pursuing ideals refers to the problem of lack of urgency and easy procrastination.
The three problems of "restitution", "prevention of hidden dangers" and "pursuit of ideals" divided by the alpine law are only basic types. In fact, in most cases, several kinds of problems will coexist and be interrelated. Therefore, in fact, the emergence of "problems" is very complicated. But first, the core question types must be determined, and then other question types can be put in additional forms.
The most important thing is to solve each other's problems, whether internal or external. It is a good proposal to solve each other's problems. When we make a proposal-based briefing or copy, it is very important to position the proposal as a solution strategy when the other party faces problems.
The proposal, that is, the positioning of the solution strategy, is determined by the type of the core problem.
Suppose the other party's problem is to restore what has been destroyed, that is, to restore the original state, then your proposal is the fundamental measure that should be taken to restore the original state. If the bad state not only exists, but also continues to deteriorate, the proposal becomes an emergency treatment. If it is to solve the recurring bad situation, suggestions may become a strategy to prevent recurrence.
If the other person's problem is a problem of preventing hidden dangers, that is to say, if it is left unchecked, it will have adverse effects, then your proposal is a preventive strategy to avoid bad situations in the future. It is very difficult to conceive a perfect preventive strategy, so when making suggestions on such problems, most of them will consider the coping strategies when the problems occur.
Suppose the other person's problem is the pursuit of ideal, that is, there is no serious problem at present, just want to get better. At this time, your proposal is the strategy to realize the ideal. If the other person doesn't know what his ideal is, then although you don't need to suggest specific actions, the content of the suggestion should tell the other person how to choose the right ideal.
If we analyze it with the idea of pursuing the ideal type, it is easy for everyone's consciousness to focus on "how to repair it" instead of asking why it is damaged. If we don't insist on asking who is responsible for the damage, then the whole organization can deal with things more actively.
When setting the core questions, it is best to think from the other party's standpoint, so as to design a copy with the same frequency as the other party. As mentioned above, the effect of the proposal can only be demonstrated by focusing on the issues that the other party thinks are important.
Set a specific theme
According to the types of problems, proposals can be divided into the following seven types:
Return problem →? Basic measures, emergency treatment and recurrence prevention strategies (three suggestions)
Prevent hidden problems →? Prevention strategy and response strategy in case of occurrence (two proposals)
Pursuing the ideal problem →? Choose ideal and implement strategy (two schemes)
If the pyramid structure is used to explain, the topic type of the main theme is determined first, and then the scope of the key theme is naturally limited.
Alpine method: different types of problems correspond to different disciplines.
In the process of solving problems, the important steps often mentioned are "finding problems" and "setting topics". Without finding the problem, the process of solving the problem cannot begin at all; And if you don't set specific topics, you can't find a solution.
The so-called "finding problems" refers to setting the type of problems as restitution, preventing hidden dangers or pursuing ideals. The so-called "setting a topic" means choosing a "topic range".
As far as "restitution" is concerned, the core topic is "mastering the situation"
To restore the original state is to restore the damaged things to their original state. If solving the problem of restitution is the theme, the scope of the theme to be dealt with, that is, the key theme, is as follows:
Know the situation → How was it damaged?
First aid → How to prevent things from getting worse?
Analyze the reason → Why is it broken?
Fundamental measures → know the reason, what can be done to save it?
Prevent recurrence → What should I do to prevent it from getting worse in the future?
The core topic of reducing prototype is "mastering the situation", followed by "analyzing the reasons" and "fundamental measures", but these are only general situations. In some cases, other key themes must be implemented first, that is, how to do "emergency treatment" first to prevent the situation from deteriorating.
When "preventing hidden dangers", the core topics are "inducement analysis" and "prevention strategies"
"Preventing hidden dangers" means that there are no obvious problems at present, but if left unchecked, things will get very bad. If solving the problem of preventing hidden dangers is the main theme, then the scope of the theme to be dealt with, that is, the key theme, is as follows:
Suppose a bad state → in what way do you want things to be destroyed?
Cause analysis → What causes the damage?
Prevention strategy → How to prevent the occurrence of bad state?
Coping strategies when it happens → When it happens, how to minimize the bad degree?
When thinking about the scope of solving the problem of preventing hidden dangers, preventive strategies are often confused with coping strategies when they occur. The purpose of preventive strategy is to reduce the probability of bad state, and the coping strategy when it happens is to minimize the harm that has happened.
When pursuing ideals, the core topics are "choosing ideals" and "implementing strategies"
"Pursuing ideals" means that something will not develop into a bad state in the future, but still wants to improve the status quo. If solving the problem of pursuing ideals is the main theme, the coverage of key themes is as follows:
Asset Inventory → What are your strengths and weaknesses?
Choose the ideal → decide the goal according to the strength.
Implement the strategy → decide the order of achieving the goal.
After determining the theme, list the alternatives.
To solve the problem, the ultimate expectation is to implement the solution strategy and eliminate the distance between the status quo and the expectation. Before you decide which solution to take, the most important thing is to think carefully and list the potential alternatives first, which is one of the important steps to solve the problem.
Brainstorming is very effective in designing alternatives. Brainstorming has the following four basic rules:
(1) Don't criticize other people's ideas.
(2) Try to put forward many ideas.
(3) Welcome to speak freely.
(4) Develop other people's ideas
Among them, the most important rule is not to criticize others' ideas. Don't comment from beginning to end, just put forward ideas. The key point is to clearly distinguish between the selection of ideas and the evaluation process.
Brainstorming is an effective means to collect all options as much as possible. However, when designing a scheme, we don't have to list the original opinions selected through brainstorming, nor should we do so. Three practical suggestions are put forward.
Evaluate alternatives.
After selecting several alternatives, the next step is to evaluate them, that is, to evaluate the advantages and disadvantages of each scheme. In the evaluation stage, the most important thing is accurate evaluation items and evaluation criteria.
When listing evaluation projects, it is best to separate the necessary projects from the priority projects and evaluate the alternative projects separately. The so-called "essentials" are the indispensable items in the solution. If the proposal does not cover the necessary items, you can delete them directly without considering other items. In addition, although priorities are not necessary, it is better to have them. When listing the prerequisites, the most important thing is to confirm whether the solution strategy proposed according to the prerequisites can really solve the problem.
When we evaluate alternatives, we should not only evaluate its benefits, but also evaluate its risks.
Implement the solution strategy
There are many factors that hinder the effective implementation of the solution strategy. The following are the most representative factors:
"The executive team has a strategy but no direction, and there is no specific implementation plan."
"The executive team doesn't understand this solution strategy."
"The management team is incapable of implementing it."
"The executive team did not carry out this will."
No matter what strategy, it is nothing more than five steps.
First, set the end date of implementation: Even if there is a mechanism to monitor and adjust the direction, you must remember to set the completion date of the solution strategy.
Second, choose the implementation project: when implementing the solution strategy, you need to know what the necessary conditions are. You can use brainstorming.
3. Learning knowledge or skills: Understand what necessary knowledge and skills need to be learned in order to complete the work of implementing the strategy.
Iv. Formulate the implementation schedule: push back from the termination period, explain the relationship between the implementation projects, and list the timetable for relevant personnel to learn knowledge and skills.
Verb (abbreviation of verb) modify the deadline and start action: according to the work result of step 4, modify the scheduled deadline and start action.
Instead of pursuing a perfect solution strategy, it is better to focus on the substantive effect.
The executive team is not involved in the decision-making process, so sometimes there is no motivation to implement it. Even if the executive team does not participate in the decision-making process, the decision-makers should clearly explain how these decisions come from, thus enhancing the executive team's willingness to implement the decisions.