All goods purchased in the official shopping mall of Chow Tai Fook can enjoy the following after-sales service in any Chinese mainland Chow Tai Fook jewelry franchise store online with the commodity guarantee:

1, free commodity inspection;

2. Enjoy life-long after-sales service for free: ring adjustment, bead chain threading, renovation/polishing/shaping/welding and bracelet necklace adjustment;

Extended data:

Maintenance regulations and precautions:

1. The specific maintenance time of the goods is determined by us according to the actual situation of the specific goods to be repaired.

2. The free storage period is two months from the date when the branch company notifies the delivery. From the day after the expiration of the free storage period, a daily storage fee will be charged, and the daily storage fee will be one thousandth of the estimated value of the warehousing parts.

3. If the storage period is less than one day, it shall be counted as one day.

3. The customer shall pay all repair fees, storage fees and other fees (if any) before taking delivery. If the relevant expenses are not paid, our company has a lien on the goods (the paid storage period expires)

Within 12 months, if the customer still fails to pay the relevant fees, our company has the right to discount the goods or give priority to compensation with the price of auction or sale of the goods).

4. When picking up the goods, the customer will receive the corresponding goods with the maintenance form issued by our branch.

5. All repaired goods may have a certain loss (generally less than 8%), and the effect after repair is usually different from that of brand-new goods. Because it is difficult to predict the maintenance cost in advance

It needs to be determined according to the actual maintenance situation, so the estimated maintenance cost on the maintenance list is only an approximate amount for reference only, and the final maintenance cost is subject to maintenance.

Chow Tai Fook official shopping mall-after-sales policy