I have participated in some different forms of salon clubs before. As my role, I have always played the role of a counselor, so I rarely have the opportunity to change my role and become the object of being lectured. Two days ago, I was lucky enough to attend the theme salon "Jewelry and Beauty Meet" held by the beauty salon. I may not remember the topic name correctly. My role is to play the customer. In fact, I really regard myself as a customer in my heart. I especially want to broaden my knowledge through such a salon. However, when the whole process of the salon came down, I suddenly found that I stayed there for four hours and didn't receive anything of value, so I wasted four hours.
Four hours may be nothing to me, but our client, her time is very precious, which is really worth thinking about the significance of salon club!
Now people in the industry in the United States are talking about the emergence of problems such as customers not entering the store, being difficult to invite, and no one. I think the most fundamental reason is the crisis of trust. We didn't really give others what they wanted in a limited time, so will the salon waste time to attend next time because of this?
1. Why do you want to be a salon?
2. What is the relationship between the salon and your customers?
3. How many people can attend the salon?
4. Why can these people participate?
5. What are their hobbies?
6. What's the point?
7. What is the relationship between your project and customers? Is this their problem?
After answering the above questions, please make preparations for the salon and your topic content.
I think at least people who attend this salon will have different gains, and more people will be willing to attend the next salon, because the time they spend will be exchanged for equivalent gains.
The above contents are some thoughts brought about by the change of self-role. Please correct the shortcomings and inaccuracies.