Mobai sales refers to the way sales staff actively contact potential customers through phone calls, emails or other channels for sales promotion. The following are some common Mobai sales techniques and words:
1. Personal introduction and building trust:
Self-introduction: briefly and clearly introduce your name, company, position, etc. information. Build trust by sharing your or your company’s expertise and experience in relevant areas to demonstrate your credibility.
2. Soft opening:
Greet the other person by his or her name in a friendly and affectionate way, indicating that you are a salesperson. Icebreaker questions use open-ended, light-hearted questions to pique the other person's interest, such as asking if they are interested in a related product/service.
3. Arouse interest:
Understand needs. Understand the other party's specific needs and pain points by asking questions, so that the other party can feel your concern and understanding of their problems. Generate interest: Promote interest and curiosity by providing features, benefits, and solutions for your product/service.
4. Product/service promotion:
Focus on the sales argument to highlight the core features and advantages of the product/service, and emphasize how to solve the other party's problems or meet needs. Proof and Cases Provide cases, success stories or customer reviews to prove the value and reliability of the product/service.
Personalized customized solutions provide personalized solutions based on the other party’s needs and circumstances, making them feel that you really care about their specific circumstances.
5. Overcome objections:
Understand and answer doubts. Actively listen to the other party’s doubts and objections, and give rational and objective answers to eliminate the other party’s concerns. Testimonials and success stories cite the experiences of other similar customer success stories or satisfied users to demonstrate the reliability and effectiveness of the product/service.
6. Establish an action plan:
Determine the next step and agree with the other party on the next action, such as product demonstration, business meeting or interview, etc., to further promote the sales process.
In the Mobai sales process, the key point is to listen to the other party, understand their needs and concerns, and make flexible adjustments according to the situation. In addition, professional knowledge, communication skills and self-confidence are also important factors in improving sales results. Remember, sincerity and value orientation are the basis for building relationships and long-term cooperation with potential customers.