1. If you make an appointment through Alipay, open Alipay, click Enter Medical Health, find the registered order, enter the details page, and click Cancel or Modify the order.
2. If you make an appointment through WeChat, first pay attention to the official WeChat account of the hospital, then click "Personal Center" in the menu bar below and click "My Registration" to find the order that needs to be cancelled, and then click "Cancel the appointment".