Theme selection: The key of quality control circle activities lies in whether the final result of quality control circle activities is the same as expected, so "choosing the right theme" is a very important factor. Theme is the soul of quality control circle activities, which should be selected according to the direction of hospital management by objectives, the policy of leaders and the instructions of superiors.
Draw up an activity plan: after the theme is selected, draw up an activity plan, estimate the events needed for the whole activity and plan the progress. After the progress plan is made, personnel can operate as planned, otherwise there will be delays.
Grasp the status quo: when asking questions, if you don't know the actual situation, you can't decide the target value and the time limit for reaching the target value. Therefore, it is also an important relief to grasp and analyze the current situation in quality control circle activities. If we can correctly grasp the current situation, we can greatly improve the success rate of quality control circle activities.
Goal setting: after determining the theme, we must set the activity goal. According to the plan of the hospital or department, considering the current level, the whole hospital will set the target value, check whether the possibility of achieving the goal is within our ability, consider whether it can be evaluated and affirmed after the activity, and describe the achieved goal in words when data cannot be collected.
Analysis: In the analysis stage, we will "analyze" the found improvement key points according to the "28 Rule", think repeatedly step by step, list all possible causes of problems, design inspection items for key areas prone to errors, collect data on the spot, draw Plato after collecting data, then find out the improvement key points from Plato, and then analyze the reasons for the improvement key points.
Formulation of countermeasures: countermeasures are methods or ideas formulated according to the development of forms in order to solve specific problems or achieve goals.
Implementation and review of countermeasures: mastering the changes in implementation. If it is confirmed that the countermeasure is invalid, it needs to be redrafted and confirmed again after implementation.
Effect confirmation: After all the countermeasures are implemented for a period of time, the countermeasures will complement each other. In order to verify whether the countermeasures are short-term or long-term, and whether they are additive or offset after mutual integration, it is necessary to confirm the effect of the overall countermeasures within a period of time after all the countermeasures are implemented and perfected.
Standardization: Based on the current situation of the hospital, standardization refers to the description, operation methods and business processes of materials, equipment, work and services. , according to the scientific technology and practical experience, and according to the standard method, written expression and organization application.
Review and improvement: After the quality control circle activities, we should discuss the advantages and disadvantages found in each step based on the ten steps of the quality control circle activities, list the advantages and disadvantages of each step one by one, and clarify the direction of future efforts in view of the shortcomings.
Thinking direction of quality control circle
When we don't know what the real problem is, or even where the main problem is, we should be taught how to analyze and find out the main problem. Moreover, we should teach how to make a possible list of major problems and find out the real problems from them. Then help find a solution. Finally, we must teach how to maintain the results in the current situation.
All participants can get the following benefits: Quality control circle meetings can have the opportunity to speak in front of the public. Making more friends with each other helps to create a pleasant atmosphere in the workplace. I am more aware of the importance and responsibility of my work, so I am more proud of my work. The experience of these quality control circles can also be applied to family life to improve personality and cultivate the ability to concentrate on solving problems.