Time flies so fast that it passes in the blink of an eye. New opportunities and challenges await us ahead. It’s time to plan the next work! But what is the correct content to write in the work plan? Below are the work plans related to nursing that I have collected for you (selected 5 articles) for your reference. I hope it can help friends in need. Nursing work plan 1
First of all, I would like to thank the director and head nurse for trusting me and giving me the opportunity to continue to exercise in the position of nursing team leader. I have not done a lot in xx. There are still many shortcomings in the good places, especially in management. I hope that in the future work, I can continue to sum up experience and lessons, continue to learn, and strive to do a better job. The work plan for xx is summarized as follows: < /p>
1. Main work objectives:
1. Strict aseptic operation, with zero infusion reaction rate.
2. The pass rate of sterilization and disinfection is 100%.
3. The integrity rate of medicines, equipment, and first aid items is 100%.
4. The annual nursing accident rate is zero.
5. The average score of basic nursing theoretical knowledge assessment is >90 points.
6. The average score of nursing technical operation assessment is >90 points.
7. The success rate of venipuncture is >90%.
8. Patient satisfaction with nursing work is >95%.
9. Control costs and increase profits.
2. Guarantee measures:
1. Strengthen nursing management to ensure the achievement of goals. Establish and improve various rules and regulations (attached to the shift handover system, checking system and nurse responsibilities of each shift), manage people by the system, take strong supervision measures, let the system form a habit, and form a good atmosphere in the department, so as to facilitate long-term development of the department.
2. Strengthen the training of basic theoretical knowledge to improve the comprehensive quality and professional ability of nursing staff. Organize a monthly business training, including basic theory, specialist nursing, and planned immunization knowledge, and conduct training after Assessment. Read more nursing-related books and pay close attention to new developments in nursing knowledge.
3. Strengthen nursing professional technical operation training, especially the use of indwelling needles, improve the success rate of venipuncture, constantly summarize experiences and lessons at work, be bold and careful, and overcome psychological barriers. Regularly or irregularly discuss the reasons for puncture failure, and ask more experienced nurses to teach successful puncture experiences. Actively learn new business and new technologies related to nursing.
4. Strengthen nursing operation standards and implement process-based services. Strict aseptic operation and checking system to improve the quality of care.
5. Carry out basic nursing care seriously and make nursing work more standardized. Keep the hospital bed clean and tidy, with no odor or stains, the items are arranged neatly and standardly, and the number of infusion drops is consistent with the doctor's instructions. Frequently inspect the infusion patients, be good at observing the condition, and solve problems in a timely manner.
6. Strive to improve service attitude and satisfy patients from the bottom of their hearts. Every nurse is required to establish a good service attitude, treat every patient with enthusiasm, regard patient satisfaction as the ultimate goal of our work, and provide convenience to patients as much as possible. Put an end to the phenomenon of being cold, cold, hard, and blaming patients, and never allow quarrels with patients.
3. Management of drugs:
1. Regularly count drugs to prevent backlog and deterioration. If any drugs are found to be precipitated, discolored, expired, or have unclear labels, report them to the Pharmaceutical and Devices Department for processing in a timely manner.
2. Establish an appropriate drug base and prepare drugs according to the department’s routine drug use, so as to ensure clinical drug needs and avoid backlog. Establish a record book for the handover of valuable medicines to ensure that the handovers are carried out in each shift, the accounts and items are consistent, and the usage needs are ensured.
4. The management of items should be based on increasing revenue, reducing expenditure, and controlling costs.
1. Strengthen awareness of routine inspections of department hardware facilities, strengthen performance and safety inspections of various instruments, promptly discover problems and repair them in a timely manner, and keep instruments and equipment in good condition.
2. Implement quantitative management of disposable items to ensure clinical use needs without waste. Infusion sets, tapes, cotton swabs, etc. should be prepared in appropriate amounts according to the number of infusions per day to prevent disposable medical treatment. Loss of supplies.
3. For the management of indwelling needles, each use of an indwelling needle should be registered, and the name of the operator and the child using it should be recorded. The sealing fee should be written as intravenous injection fee and collected by the toll office.
5. Regularly and irregularly inspect the quality of nursing care under the leadership of the head nurse.
Supervise nursing staff to conscientiously implement nursing routines, nursing systems, nursing technical operating procedures and condition observation, conduct monthly nursing technology assessments and evaluations; familiarize themselves with first aid drugs and drill first aid techniques, so that each Nursing staff are all proficient in the use of first aid drugs and equipment.
Sixth, improve the unity of the department.
Improve the cohesion of the department, strengthen its own collaboration and coordination capabilities, and jointly care for the small group of nursing teams.
Let everyone’s hearts be filled with love, their work be filled with passion, the ward be filled with laughter, and the department be filled with warmth! As for the current level of nursing work, there is still a certain distance from the goal we expected, and there are still some problems of this kind. We hope that in With the help of the director and head nurse, we can mobilize everyone's enthusiasm and make everyone have a sense of ownership. I believe that the department will have a better tomorrow.
The above is the nursing work plan I formulated for xx. There will always be problems in the work. Please help the director and head nurse and be considerate! Work plan about nursing 2
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In order to comprehensively strengthen clinical nursing work, deepen professional connotation, expand service areas, and promote the sustainable development of high-quality nursing services, in order to provide patients with comprehensive, full-process, and high-quality nursing services. The 20xx work plan is specially formulated as follows;
1. Strengthen on-the-job education of nurses and improve the comprehensive quality of nursing staff
(1) Follow the implementation plan for standardized training of nurses and on-the-job continuing education of nurses Carry out the training and assessment of the "three basics" and professional skills of good nurses.
1. Focus on strengthening the assessment of new nurses and junior nurses to strengthen their learning awareness.
2. Strengthen the training of specialist skills: Develop a training and assessment plan for specialist theories and skills within the cycle, and organize exams and assessments 2-3 times a year. The theoretical exams must have test papers and be organized by the head nurse. The closed-book examination requires practical results and not just a formality, laying a solid foundation for training specialist nurses.
3. Basic skills assessment: Nurses who are subject to standardized training must meet the standards for all 16 basic skills within the year, and the assessment requires random tests in actual work. Nurses at other levels are scheduled to take one operational exam and two theoretical exams.
4. Strengthen the study and mastery of relevant knowledge, organize a practical assessment of rules and regulations, combine theoretical examinations with clinical applications, and check the implementation of rules and regulations.
(2) Strengthen the study of humanistic knowledge and improve the overall quality of nurses
1. Organize the study of hospital service etiquette culture and strengthen nurses’ awareness of modern nursing culture, first at the head nurse level Conduct discussions within the hospital, and after reaching a consensus, carry out literacy improvement activities throughout the hospital and formulate training plans and specific implementation plans.
Arrange hospital-wide lectures and strive to send out and invite nurses in to learn social etiquette and professional service etiquette for nurses. Carry out nurse etiquette competitions, use the "5.12" Nurses' Day to launch an activity month for learning etiquette and literacy, and organize an educational and entertaining holiday party.
(3) Update professional theoretical knowledge and improve the technical level of specialist nursing. With the imbalance between nursing level and medical technology development, the head nurses of each department organize the learning of specialist knowledge. If new technology projects and special difficult diseases are carried out, they can ask doctors to teach, search literature, and the nursing department organizes nursing rounds. Update knowledge and skills through nursing consultation discussions and other forms. At the same time, some nurses are planned to be sent out to study and improve their academic level.
2. Strengthen nursing management and improve the management level of head nurses
(1) Hold an in-hospital head nurse management class at the beginning of the year, mainly to update management concepts, management skills and nursing services The cultivation of Chinese humanistic spirit, the needs of today’s society for nursing services, the outlook for nursing work in the new year, and emotional communication with head nurses, etc.
(2) Strengthen the target management assessment of head nurses, combine monthly assessments with year-end assessments, and link the quality of department nursing with the head nurse assessment and other management indicators.
(3) Promote learning and exchanges between head nurses and departments, organize cross-checks on nursing quality every quarter, and hold head nurses’ work experience exchange meetings to learn from and improve the level of nursing management.
3. Strengthen the control of nursing quality process to ensure the safety and effectiveness of nursing work
(1) Continue to implement the secondary management system of nursing quality, especially the need to develop and improve the ability of head nurses to identify problems. The ability to solve problems must also play the quality control role of the department's quality control team, clarify their respective quality control points, enhance the awareness of all employees to participate in quality management, and improve the quality of care.
(2) Establish an inspection, evaluation, and feedback system, and set up a traceability mechanism. Nursing department personnel often go deep into each department to inspect, supervise, and evaluate. The evaluation method involves on-site evaluation of nurses and patients, checking records, listening to doctors' opinions, discovering problems in nursing work, and proposing corrective measures.
(3) Further standardize the writing of nursing documents, focus on the details, strengthen the three-level evaluation system of quality controller-head nurse-nursing department for each nursing document, and conduct regular analysis of defects in nursing records Improvements include increasing the weight of points deductions for deficiencies in discharge medical records, and emphasizing that unqualified nursing documents will not be filed. The year-end nursing document evaluation ranked first, second and third place collectively.
(4) Strengthen safety management in the nursing process:
1. Continue to strengthen the three-level monitoring and management of nursing safety. The department and nursing department conduct monthly inspections and rectification of potential nursing safety hazards. A good attribution analysis of nursing errors, defects and nursing complaints should be conducted from the perspective of oneself and the department, analyzing the causes of occurrence, lessons to be learned, and proposing preventive and improvement measures.
For departments and individuals where the same problem occurs repeatedly, the head nurse's management and personal responsibilities will be held accountable.
2. Strictly implement the check-up system, emphasize the implementation of secondary checks, strengthen the management of nursing students, clarify the safety management responsibilities of teachers, and prevent serious errors and accidents.
3. Strengthen the head nurse’s awareness of routine inspections of department hardware facilities, strengthen inspections of performance and safety at ordinary times, identify problems in a timely manner, repair them promptly, and keep the equipment in good condition.
4. Deepen family services and improve service quality
(1) On the basis of cultivating nurses’ daily etiquette, further standardize nursing operation terms and nurse-patient communication skills. Cultivate nurses to establish a good professional image.
(2) Focus on collecting nursing service demand information. The nursing department obtains patient needs and feedback information by understanding the opinions of return visit cards, talking with outpatients and inpatients, issuing satisfaction surveys, etc., and provides timely Propose improvement measures, and at the same time provide incentives for nurses to mobilize their enthusiasm for work.
5. Do a good job in teaching and scientific research
(1) Designate nurses with professional titles of nurses or above to be responsible for the teaching of interns, hold regular meetings to evaluate learning and teaching, and listen to guidance Opinions of teachers and trainees.
(2) The head nurse of each department is the chief teaching teacher, attaches great importance to teaching work, frequently checks the teaching attitude, sense of responsibility and professional level of the teaching teachers, arranges small lectures, and understands the completion of the internship plan According to the situation, do well in the theoretical and operational examinations.
(3) The Nursing Department does a good job in pre-job training for interns, goes to the department from time to time to check the quality of teaching, and organizes a selection event for outstanding teaching teachers before the end of each intern internship.
(4) Enhance scientific research awareness and strive to introduce or carry out 1-2 new technology projects within the year.
(5) Plan to create a nursing garden network, upload nursing updates in our hospital, deliver nursing learning materials in a timely manner, give full play to the space advantages of the local area network, and enrich the learning life of nurses.
We believe that as long as we work hard to implement the above work, we will definitely achieve good results in our work in mid-20xx. Work Plan 3 on Nursing
1. Deepen the reform of the personnel system and promote the improvement of nursing quality
The reform of the personnel system is the direction and the way out. Reform will face many difficulties, but without reform , there will be greater difficulties. The nursing department must first clarify this point of view, find a reasonable positioning, "look beyond nursing and look at nursing", and actively participate in the reform with a good attitude. You should be a good adviser to the leader, provide feasible reference opinions to the leader, and gain the leader's understanding, trust and support. Use multiple channels to explain the spirit, ideas and development trends of personnel system reform to nursing staff, unify their thinking, fully understand the necessity of reform, and eliminate dissatisfaction and resistance. Taking the reform as an opportunity, the nursing staff of the whole hospital have both a sense of urgency and a sense of crisis; they not only establish a sense of competition, but also enhance their service awareness and quality awareness, optimize the nursing team, and promote the improvement of nursing quality.
2. Do a good job in building the nursing team and improving the quality of the nursing team
All nursing staff in the hospital must realize that "innate deficiencies" have become the driving force rather than the resistance for our continuous study, and establish self-improvement, The spirit of being motivated and diligently studying professional knowledge. Only by accumulating knowledge through hard study can we improve our own quality and business capabilities. Only in this way can we gradually transform the current nursing team with technical secondary school education as the main body into a nursing team with junior college and bachelor's degrees as the main body. The Nursing Department will adopt multiple channels to provide learning opportunities for nursing staff.
1. Encourage middle-aged and young nurses to take self-study and radio and television college examinations. By the end of the year, people with college degrees or above will account for 55% of the number of nurses.
2. Encourage nursing staff to participate in undergraduate and postgraduate nursing studies. By the end of the year, there will be 6 people with undergraduate degrees.
3. Select and send key nursing personnel to short-term nursing knowledge training courses inside and outside the province, focusing on the advancement of management knowledge and professional knowledge.
4. Insist on holding monthly nursing knowledge, new business and new technology, and professional technical training in the hospital. 1-2 times a month of intra-departmental business learning, 1 nursing ward round, operational training, etc. The nursing department focuses on standardizing nursing rounds and improving the quality of ward rounds to improve professional knowledge and practical capabilities.
3. Nursing quality management is the core, and quality control should be strengthened
1. Quantitative assessment of nursing work promoted in nursing units. The Nursing Department formulates a quantitative assessment plan and implementation details for nursing work, using a comprehensive assessment that combines workload, work quality and quality defects. Each nursing unit carefully organizes implementation and conducts assessments. Through quantitative assessment of work, it promotes changes in the concepts of nursing staff and enhances awareness of dedication, proactive service, quality awareness, and safety awareness, thereby improving the quality of care.
2. Do a good job in the whole-process quality management of each nursing work with a rigorous attitude of being too detailed, too precise, too practical, and too strict, that is, basic quality, link quality, and final quality, among which link quality is the focus. . The Nursing Department will go deep into the department to standardize the management of all aspects.
3. Adhere to the three-level quality control team's quarterly and monthly nursing quality inspection and assessment, timely report on the problems existing in the inspection and improvement measures, rank the inspection results, and form an inter-department relationship. Competing with each other, the top three departments for nursing quality at the end of the year will be given certain rewards, and the top three departments for two consecutive years will be punished.
4. The Nursing Department will modify individual assessment points and increase the intensity of assessment penalties in response to the quality problems existing in the nursing work in 20xx.
5. Strengthen hospital infection control. Strictly abide by the implementation of disinfection and isolation, and do a good job in monitoring the environmental hygiene of the ward. The results should meet the standards. At the same time, complete disinfection at any time, disinfection of epidemic sources, terminal disinfection, and daily disinfection. Used items should be disinfected according to handling principles, and disposable items should be managed, used, and disposed of as required.
4. Nursing safety is the focus of nursing management
Nursing safety work must be unremitting, macro management and micro management should be combined, and the three-level nursing management system should be fully utilized. Everyone performs their duties, checks at all levels, and effectively manages nursing safety, reduces medical disputes and medical accidents, and ensures the safety of patients in medical treatment.
1. The Nursing Department should do a good job in macro management, supplement and improve nursing safety management measures, do a good job in pre-job training for nursing staff at all levels, conduct regular and irregular inspections of safety work, and continue to adhere to the night ward rounds and festivals of the head nurse. Pre-safety inspection and mid-festival inspection.
2. The head nurse should do a good job in micro-management. Adhere to the shift handover of narcotic drugs, rescue drugs and supplies, keep rescue equipment in functional condition, and maintain a 100% good rate of rescue supplies. Pay close attention to the link monitoring of nursing staff, the link monitoring of patients, the link monitoring of time and the link monitoring of nursing operations.
(1) Monitoring of nursing staff: Strengthen management of newly transferred, newly graduated, intern nurses, and nurses with thoughts and emotions or family misfortunes, and ensure key explanations, key follow-ups, and key ward rounds. .
(2) Monitoring of patients: New admissions, newly transferred patients, critically ill patients, post-major surgery patients, and patients with potential risks of medical disputes must be supervised, inspected and monitored.
(3) Time monitoring: Supervision and management must be strengthened during holidays, weekends, busy work, fatigue-prone times, and night shift handovers. The Nursing Department organizes the head nurse to conduct ward rounds at irregular intervals.
(4) Monitoring of nursing operations: infusion, blood transfusion, various allergy tests, preparation before surgery, etc. Although it is daily work, if a problem occurs, it is a matter of life and death, and it should be the focus of monitoring in nursing management.
5. Change the concept of nursing and improve the quality of nursing services
1. Through learning, cultivate nursing staff to establish a "patient-centered" concept and take the patient's voice as the first signal , put the patient's needs as the first need, the patient's interests as the first consideration, and the patient's satisfaction as the first criterion. Establish a holistic nursing concept, correct and overcome the past nursing practice of "treating the head for headaches, and treating the feet for pain". We should comprehensively consider and plan comprehensively, gather the strength of the hospital, family, society and other aspects to implement a whole-hearted and comprehensive care for the ward. Orientation, full-process, multi-channel systematic care.
2. Conduct etiquette training for all nursing staff in the hospital.
3. On May 12th International Nurses Day, a speech contest with the theme of "Everything is patient-centered and everything is for the convenience of patients" was held to change the ideological concepts of nursing staff and change them from patients who want me to serve to patients who want to serve. , to better provide quality services.
4. Carry out service star selection activities throughout the hospital. Nursing work plan 4
1. Strengthen nursing safety management.
Improve nursing risk prevention measures, effectively avoid nursing risks, and provide patients with high-quality, safe and orderly nursing services.
1. Implement various rules and regulations: regular and irregular inspections, supervision in place, and supervision and inspection records.
2. Strengthen safety awareness education: prompt reminders when discovering unsafe factors at work, and strictly implement the "Four Don'ts".
3. Strengthen the management of key periods: such as night shifts, mid-day shifts, holidays, etc., implement a flexible shift system, reasonably match old, middle-aged and young personnel on duty, and at the same time pay attention to cultivating the independent spirit of nurses when they are on duty independently. .
4. Hierarchical management: Carry out hierarchical management of the nurses in charge - nurses - nurses - new nurses (within 1 year) - internship nurses to strengthen the training of new nurses. Training, learning and education to improve their professional capabilities.
5. Improve nursing document records and reduce safety hazards: standardize nursing document records and conscientiously implement the "cross principles" in nursing records, which are objective, true, accurate, timely and complete.
6. Strengthen the occupational protection of nursing staff: Organize general nurses to learn relevant knowledge, formulate occupational exposure reporting systems, occupational exposure prevention measures, and specific handling measures and procedures after occupational exposure.
7. Improve the nursing emergency risk plan: pay attention to cultivating the emergency response capabilities of nurses in daily work, conduct retrospective evaluations of each emergency work, learn lessons from them, and improve nurses' response to emergencies. ability.
2. Patient-centered.
Promote civilized and high-quality services, strengthen communication between nurses and patients, improve patient satisfaction, and avoid nursing disputes.
1. Ensure and improve convenience measures, assign management responsibilities to people, and deal with problems in a timely manner when problems are discovered.
2. Strengthen service awareness education and improve the concept of humanized proactive service. Continue to implement the nurses' behavioral norms, implement nurses' civilized language in daily work, and improve the quality of health education.
3. Carefully implement the notification procedures before and after clinical treatment, respect the patient’s right to know, and relieve the patient’s concerns.
4. Hold monthly work break symposiums, issue patient satisfaction surveys, praise and encourage nurses with high service quality, and criticize and educate nurses with poor service quality.
3. Regular and irregular nursing quality inspections to maintain continuous improvement of nursing quality.
1. Give full play to the role of the nursing quality control team and conduct quality inspections every week so that problems can be discovered, corrected and dealt with in a timely manner.
2. Continuously modify and improve various nursing quality standards, organize learning, and implement various nursing work according to standards.
3. The head nurse conducts regular and irregular quality inspections, analyzes the causes of deficiencies and rectifies them in a timely manner to strengthen the service awareness and quality awareness of nursing staff.
4. Regularly comprehensively analyze the feedback information from the quality control team, head nurse quality inspection, and nursing department quality inspection, find out the reasons, formulate practical rectification measures, and check the implementation of rectifications.
4. Strengthen the management of nosocomial infections
1. Strictly implement the disinfection and isolation system formulated by the nosocomial infection management leading group.
2. Standardize disposable items and promptly destroy them, soak them and process them in a concentrated manner, and conduct regular inspections and supervisions. Regularly test, inspect and register the concentration of each disinfectant solution.
3. Add a "General Affairs Class" to be responsible for the cleaning, detoxification and maintenance of various items and instruments in the undergraduate department.
5. Strictly implement the three basics and three strictness training plan.
Strengthen teaching, further training, and continuing education to improve the professional quality of nursing staff.
1. Carry out training to nursing staff at all levels according to the Three Basics and Three Stricts training plan, and organize theoretical examinations and technical operation assessments every month.
They are classified according to the nurse in charge (or over 45 years old) - nurse (or over 35 years old) - nurse - new nurse (within 1 year) - trainee nurse 2. Ask questions to nurses during nursing rounds, covering basic theoretical knowledge, specialist theoretical knowledge, nosocomial infection knowledge, etc.
3. Frequently review nursing emergency risk plan knowledge, conduct first aid technical drills every quarter, master the use of first aid equipment and instruments, and improve nurses' emergency response capabilities.
4. Conduct comprehensive evaluation through department recommendations and nursing department assessments, select nursing key personnel, conduct regular training and study, arrange nursing lecture tasks, and establish a team consisting of the nursing department—head nurse—nursing key personnel—new nurses hierarchical nursing teaching management network.
6. Improve the personal quality of nurses and actively carry out activities
1. Establish a nursing culture management organization and regularly carry out rich nursing cultural activities. Such as: "Various programs or gatherings", "Nurses Day" skills competition, "Nurses Symposium", etc., aiming to enhance team cohesion.
2. Actively participate in spiritual civilization creation activities.
3. Strengthen connotation construction, actively create a nursing culture brand and create a harmonious nursing team.
7. Complete annual nursing management goals
1. Nursing document writing ≥90%
2. Disinfection and isolation pass rate 100%
3. The integrity rate of first aid supplies and equipment is 100%
4. The number of error accidents is “0”
5. The three-based theory and nursing operation pass rate are ≥90%
6. The implementation rate of one injection and one tube per person is 100%
7. Nursing safety management ≥95 points Nursing work plan 5
In the hospital, nursing staff They are the workers who have the most, earliest, and closest contact with patients. The quality and image of nursing staff directly affect the image of the hospital. People say "three points of treatment, seven points of nursing". Although this sentence is not very accurate, it reflects the important role and status of nursing work. Nurses have made positive contributions to people's health and thus are respected by society and are known as "angels in white". In the new year of 20xx, we insist on integrating the "patient-centered" humanistic nursing concept into more practical and specific work details. In terms of management form, we pursue "patient needs as service orientation" and focus on business. Knowledge update actively absorbs multi-disciplinary knowledge, emphasizes knowledge of the law, abiding by the law, civilized and standardized services and creating a good cultivation environment for patients in team building, and gradually trains nursing staff to become managers, educators, caregivers and researchers of patient health. Role.
The 20xx nursing work plan is specially formulated:
1. Strengthen on-the-job education of nurses and improve the professional quality of nursing staff
1. Strengthen the learning and mastering of relevant knowledge, organize regular teaching by nurses, and implement Take turns to give lectures and conduct rules, regulations and professional training. If you encounter special difficult situations, you can update your knowledge and skills by asking a doctor to teach you. Learn from each other, promote each other, and keep records.
2. Focus on strengthening the assessment of nurses and strengthening their awareness of learning. The nursing department plans to focus on strengthening the "three basics" nursing knowledge and professional skills training. Senior nurses will take turns to answer questions and increase assessment Strength, pay attention to actual results, not just formality, carry out rankings, and incorporate results into personal files as an objective basis for personal evaluation, competing with each other until standards are met.
3. Do a good job in the rotation of hiring nurses, so that young nursing staff can combine theory with practice and master multi-disciplinary knowledge and abilities.
4. With the imbalance between nursing level and medical technology development, some nurses are planned to be sent out to study to improve the quality of nursing staff and optimize the nursing team. Continuously update nursing knowledge.
2. Nursing safety is the focus of nursing management, and safety work must be unremitting
1. Monitoring of nursing staff: Strengthen management of newly transferred nurses and nurses with thoughts and emotions , to ensure key explanations and key follow-ups. Effectively do a good job in nursing safety management, reduce medical disputes and medical accidents, and ensure the safety of patients in medical treatment.
2. Monitoring of patients: New admissions, newly transferred patients, critically ill patients, and patients with potential risks of medical disputes should be supervised, inspected and monitored.
3. Time monitoring: Supervision and management must be strengthened during holidays, weekends, busy work, fatigue-prone times, and shift handovers.
4. Monitoring of nursing operations: infusion, blood transfusion, injection, various allergy tests, etc. Although it is daily work, if a problem occurs, it is a matter of life and death, which is the focus of monitoring in nursing management.
5. The Nursing Department conducts inspections on nursing safety hazards from time to time to identify and solve problems, analyze them from the perspective of itself and the department, analyze the causes of occurrence, lessons learned, and propose preventive and improvement measures. Departments and individuals where the same problem occurs repeatedly will be held accountable to prevent serious errors and accidents from occurring.
3. Change nursing concepts and improve service quality
1. The Nursing Department continues to strengthen the construction of medical ethics and work style and enhance work responsibility. Cultivate nursing staff to establish a "patient-centered" concept, take the patient's voice as the first signal, the patient's needs as the first need, the patient's interests as the first consideration, and the patient's satisfaction as the first criterion. Strengthen proactive service awareness, quality awareness, and safety awareness. On the basis of further standardizing nursing operations, improve nurse-patient communication skills, thereby improving the quality of nursing care and ensuring the safety and effectiveness of nursing work.
2. Focus on collecting information on nursing service needs. The nursing department obtains patients’ needs and feedback information through return visits, conversations with outpatients and inpatients, and distributes satisfaction surveys, etc., and often listens to doctors’ opinions. Provide timely suggestions for improvement measures, and at the same time provide incentives for nurses to mobilize their enthusiasm for work, so as to provide truly proactive services in terms of thoughts and actions. Apply the service concept of "Serve with Heart, Create Touch" into actual work.
3. Strictly implement the verification system, emphasize the implementation of secondary verification, strengthen safety management responsibilities, and prevent serious errors and accidents. Improve the quality of our care on the basis of safety. .
4. Deepen family services and improve service quality. On the basis of cultivating nurses' daily etiquette, further standardize nursing operation terms and nurse-patient communication skills. Cultivate nurses to establish a good professional image.
The ratio of doctors to nurses in our hospital is unreasonable and there are few nurses. The work is heavy. The head nurse should reasonably allocate human resources according to the patient situation and nursing workload of the department, arrange flexible shifts, and increase the number of people working during peak periods. All nursing staff in the hospital should be on call when work needs it, so as to maintain quality and quantity. Provide satisfactory care to patients.
4. Establish legal awareness and standardize the writing of nursing documents
With the improvement of people’s legal awareness and the promulgation of regulations on medical accident handling, how to strengthen the legal system in nursing services and improve nursing Personnel legal awareness has become an important part of nursing management. The Nursing Department strictly follows the requirements of the Provincial Department of Health for writing nursing documents, and the nursing records are complete and objective. Clarify the meaning of writing nursing documents, standardize the writing of nursing documents, and ask colleagues in higher-level hospitals for advice on how to write nursing documents well to meet standard requirements. Based on the actual situation of writing nursing documents in our hospital, we summarize and analyze and propose corresponding countermeasures to provide legal basis for evidence and protect the legitimate rights and interests of nurses and patients. Organize a nursing medical record writing competition and reward the winners.
5. Achievement goals of various nursing indicators 1. The passing rate of basic nursing is 100%.
1. The intactness rate of first aid items reaches 100%.
2. The passing rate of nursing document writing is ≥90% 4. The passing rate of nursing staff’s “Three Basics Assessment” reaches 100%.
3. One person, one needle, one tube, one sterilization The pass rate is 100%.
4. The pass rate for disinfection and sterilization of conventional instruments is 100%. 5. The rate of disposable syringes and infusion (blood) sets is 100% damaged after use. .
I believe that as long as we work together and work hard to implement the above work, we will definitely achieve good results in the nursing work in 20xx!