How to say, in the face of this kind of problem, we must go directly? Consumer complaints in the postal industry? Ah, this can be said to be the best way to solve the problem of express delivery, because it is issued by the State Post Bureau, which will interview the person in charge of express delivery brands every year and rank the satisfaction of express delivery brands according to the number of complaints received by each express delivery brand on this platform every year. So if you complain about a certain express brand above, you will soon receive a call from a special person. This person is the senior customer service of the express brand you complained about, and is responsible for handling this level of complaints. The authority is much higher than the general express customer service, and you can complain directly on it. As long as the problem is not solved for you, you will never cancel the complaint, and the courier will always look for you, because this will affect his salary.
One by one, if you go up? Consumer complaints in the postal industry? There is no way to solve it, so this express brand is real? Work hard? Well, I'm not afraid of my reputation at all. If it really comes to this step, it can only be prosecuted, that is, it is unreasonable to sue the courier company directly in the local court for compensation. Generally speaking, the prosecution fee is not expensive, depending on whether you want to hire a lawyer. Of course, for such a simple lawsuit, the lawyer's fee should be only one or two thousand. If you win the case, you can generally ask the losing party to pay, that is, express money. However, whether to prosecute or not depends on your decision. Anyway, when it comes to prosecution, it will be very troublesome, because all kinds of materials have to be submitted and the court will have to wait.
Generally speaking, in the face of such unreasonable compensation, the first choice is to go to the post office? Consumer complaints in the postal industry? If it can't be solved, we can only take the route of court prosecution.