2. You can complain to the health administrative department where the medical institution undergoing cosmetic surgery is located, that is, the Medical Administration Department of the District and County Health Bureau; Or complain to the people's mediation Committee of the district or county where it is located; Medical damage litigation shall be conducted by the people's court in the district.
3. Complaining about rights protection procedures: collect relevant evidence materials (medical records, payment documents, photos before and after the operation, witnesses, etc.). )-medical appraisal (determine whether it is a medical accident and the degree of disability, etc. )-Determine the negotiation time with the cosmetic surgery institution-Negotiate the solution (if both parties are satisfied with the settlement conditions, the rights protection will end; If you are not satisfied, continue to defend your rights to the next step)-seek legal arbitration (if you are satisfied with the arbitration result, the rights protection will end; If you are not satisfied, continue to defend your rights to the next step)-trial (the trial result is the final result of defending your rights, and the rights are over).
Legal basis:
Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests Article 45 If the legitimate rights and interests of consumers are damaged by the use of false advertisements or other false propaganda methods by business operators, they may demand compensation from business operators. If an advertising agent or publisher publishes false advertisements, consumers may request the administrative department to punish them. Advertising agents and publishers who cannot provide their real names, addresses and effective contact information shall be liable for compensation.