First: Daily work - complete it on time with quality and quantity

Appearance and dress

Strengthen standardize your own appearance and dress, try to be in professional attire, The key is to be dignified and generous.

Answer and transfer phone calls, send and receive faxes, letters and newspapers

1. Quickly identify the purpose of the caller, ask for the other person’s name, and then convey concisely to leaders and colleagues Accurate information, good records, no omissions or delays.

2. Deliver the received mail to the owner in a timely manner.

Customer reception

1. Basic consultation and introduction, serving tea and water, maintaining good etiquette and courtesy and informing relevant interviewers.

2. Clean up the garbage after visiting guests in time.

Hygiene

1. Try to arrive at the company twenty minutes in advance to clean the front office area.

2. Inquire about the hygiene and cleanliness of the reception room and the arrangement of tables and chairs, and keep it neat and clean.

3. Develop a reasonable and scientific health rotation schedule and urge colleagues to complete it.

4. Make time regularly for each department to clean in their spare time.

Office supplies

1. Regular inventory inspections must be arranged so that office supplies can be replenished in a timely manner.

2. Complete the registration of items for use and purchase.

3. Do a good job in classifying low-value consumables.

4. Manage and maintain office equipment such as printers, fax machines, and copiers.

5. Do a good job in the maintenance and upkeep of office equipment.

Print, copy documents and manage various form files

1. Documents must be in a standardized format, and printing and copying must be as cost-effective as possible.

2. Complete the registration, reporting and distribution of various official documents.

3. Organize the files that were not specifically organized by category and put them into labeled folders.

Notices and announcements

Issue notices and announcements according to the superiors’ wishes, and urge everyone to implement and complete them.

lEmployee attendance and outing registration

1. Registration of entry and exit times and locations of business travelers.

2. Take the initiative to take over the work of outbound workers as much as possible.

Accept the work arrangements of the administrative supervisor and assist the personnel clerk in the work

Complete various temporary assignments to keep the work progressing in an orderly manner.

Arrange appointments, meeting rooms and travel reservations

Place events in order according to standards, importance and urgency, and communicate time arrangements with attendees in a timely manner.

Keep various procedures and manuals

Make special filing records

Update and manage employee mailing addresses, phone numbers and other contact information

2. Warm and humane: pay attention to colleagues’ birthdays and send birthday wishes in a timely manner.

Cooperate with superiors and departments to assist and organize company activities

1. Assist superiors in scheduling and on-duty work during holidays to ensure the safety of the company during holidays Security work.

2. Complete other tasks assigned by the leader seriously, on time and efficiently.

3. Actively mobilize personnel participation

Communication

1. Provide good services to various departments, strengthen liaison and communication with personnel in various departments, and systematically Deliver information efficiently and quickly to ensure that information is delivered timely and accurately within the company.

2. Provide good employee services, promptly feedback information about company employees to company leaders, and serve as a bridge of communication between employees and leaders.

3. Assist the company’s superior leaders to improve the company’s rules and regulations, ask questions modestly if you don’t understand, and put forward reasonable ideas.

Third: Other tasks

1. Pay attention to the loss of bathrooms, cabinets, electrical appliances, etc., contact property maintenance in time, and supervise and check the drinking water situation.

2. Even if it is not your job, if you have time, take the initiative to ask for help from your leaders and colleagues.

3. Take the initiative to take over some simple daily tasks that occur due to the absence of leaders and colleagues.

Fourth: Love and dedication to work - the basic conditions for qualified employees

1. Work actively and try to overcomplete one task every day.

2. Write a daily report after get off work every day, submit a weekly report every Friday, and actively put forward opinions and opinions.

3. After get off work, prepare and plan for the next day’s work, and have a plan and focused work.

4. Strictly follow the rules and regulations of the office.

5. After work, in terms of improving personal accomplishment and business capabilities, actively participate in basic management training arranged by the company to improve your professional work skills; read more books and periodicals related to management, and learn more simple skills. For electrical appliance maintenance, learn work experience and methods from leaders and colleagues, quickly improve your own quality, and better serve the work of your colleagues.

6. Strengthen communication and collaboration with colleagues.

Although the work of the front desk clerk is complicated and involves a lot of small things, everything has an accumulation. Only when the small things are taken care of can big things be done. When it reaches a certain level, it is a qualitative leap. We will carry out a reasonable division of labor and arrangements according to the actual situation, conscientiously implement the job responsibility system, and ensure that work is in order; we must also work creatively and constantly explore new ideas, new methods and new experiences in work; while enhancing work creativity, we must be polite, Only by being honest with others and putting aside face can you earn back "face." This is my general plan, many of which are textual sermons. The plan is static. I will use my actions to prove my daily progress.