Legal analysis: collect relevant evidence materials (medical records, payment receipts, photos before and after operation, witnesses, etc. )-medical appraisal (determine whether it is a medical accident and the degree of disability, etc. )-Determine the negotiation time with the cosmetic surgery institution-Negotiate the solution (if both parties are satisfied with the settlement conditions, the rights protection will end; If you are not satisfied, continue to defend your rights to the next step)-seek legal arbitration (if you are satisfied with the arbitration result, the rights protection will end; If you are not satisfied, continue to defend your rights to the next step)-trial (the trial result is the final result of defending your rights, and the rights are over).

Collect the evidence at hand and prepare for future litigation, for example, copying medical records. Civil liability disputes such as medical malpractice compensation can be resolved through consultation between doctors and patients; Unwilling to negotiate or if negotiation fails, the parties may apply to the administrative department of health for mediation, or directly bring a civil lawsuit to the people's court. At the same time, the two sides should make an agreement on solving civil liability disputes such as medical accident compensation through consultation.

Do a good job of medical appraisal, and then submit the results to the plastic surgery hospital, and negotiate with it to solve the cost refund. At the same time, this situation is a case of cosmetic failure. According to the actual situation, you can claim relevant compensation. If the hospital is unwilling, it can choose legal means to safeguard its rights and interests.

Legal basis: People's Republic of China (PRC) Civil Procedure Law.

Article 119 A prosecution must meet the following conditions:

(1) The plaintiff is a citizen, legal person and other organization that has a direct interest in the case; (2) Having a clear defendant; (3) Having specific requests, facts and reasons; (4) Belonging to the scope of civil litigation accepted by the people's court and the jurisdiction of the sued people's court.

Article 121 A complaint shall contain the following items:

(1) The name, sex, age, nationality, occupation, work unit, domicile and contact information of the plaintiff, the name and domicile of the legal person or other organization, and the name, position and contact information of its legal representative or principal responsible person; (2) the defendant's name, gender, work unit, domicile and other information, the name and domicile of the legal person or other organization and other information; (3) the claim and the facts on which it is based.