Purpose of International Consumer Rights Day:

1. Provide information to consumers, educate consumers and improve their awareness and ability to safeguard their rights and interests.

2. Handle consumer complaints and help consumers recover losses.

3. Collect the opinions of consumers and feed them back to the enterprise.

4. Create public opinion, publicize consumers' rights, and form public pressure to improve consumers' status.

5. Participate in the formulation of national or government laws and policies on consumers, and ask the government to establish a consumer administrative system to deal with consumer problems.

6. Establish consumer groups and establish consumer sovereignty.

7. Strengthen international consumer groups and cooperation.

1. Right to security

It refers to the right of consumers to protect their personal and property safety from damage when purchasing or using goods or receiving services. Specifically, it includes two aspects: one is the right to personal safety, and the other is the right to property safety.

2. Right to the truth

Consumers have the right to know the real situation of the goods they buy or use or the services they receive.

Step 3 choose independently

Consumers have the right to choose their own goods or services.

4. Fair trade rights

It refers to the right of consumers to obtain quality assurance, reasonable price and correct measurement when purchasing goods or receiving services.

5. Right to request according to law

Refers to the right of consumers to claim compensation according to law when they suffer personal or property damage due to the purchase or use of goods or services.

6. Right to consultation and information

It is the right of consumers and comes from the right to know. Refers to the right of consumers to obtain knowledge about consumption and consumer rights protection.

7. Right to form associations according to law

Refers to the right of consumers to establish social organizations to safeguard their legitimate rights and interests according to law.

8. The right to dignity

It refers to the right of consumers to have their personal dignity and national customs respected when purchasing goods or receiving services.

9. Right to supervise and criticize

It refers to the right that consumers enjoy to supervise goods and services and protect consumers' rights and interests.