Operating room nurse work plan 1 xx hospital operating room is a group full of vigor, courage and dedication. With the vigorous development of the new inpatient building, we have worked hard for another year. In this year, we never forget the purpose of "patient-centered", meet the needs of every surgical patient with our love, enthusiasm and sincerity, strive to achieve "social satisfaction, patient satisfaction and self-satisfaction", and put the work style of saving lives through the whole process of nursing work. Under the leadership of the hospital and the nursing department, with the close cooperation and support of various departments, all medical staff paid close attention to implementation, earnestly implemented and made unremitting efforts, successfully completed various tasks, and achieved a double harvest of social and economic benefits.
First, create departmental culture and build team spirit.
Actively responding to the call of "building hospital culture and establishing team spirit", the department insisted on organizing medical staff to learn medical laws and regulations, hospital rules and regulations, accept various medical ethics education such as loving their posts and being dedicated, and recorded discussions. Adhere to the concept of patient-centered and quality-centered nursing service, adapt to the new situation of health reform and social development, actively participate in various political activities, take serving the people and contributing to society as the purpose, take patient satisfaction as the standard, and serve the people wholeheartedly. Actively participate in various social welfare activities and do practical things for the people. Organize "science, technology, culture and health" activities to go to the countryside, free clinic, medical delivery, physical examination, donation, etc. For Hanshou people, there are still many people who donate blood many times. Love contributes to society and adds luster to the department.
Second, take patients as the center and strive for first-class quality service.
In daily work, nurses always keep in mind the service tenet of "patient-centered", put themselves in the patient's shoes and start from the perspective of "if I am a patient". Actively carry out the "one-on-one full service" planned at the beginning of the year, receive every surgical patient well, provide good service and care for every patient. When patients enter the operating room, nurses warmly greet them at the door of the operating room, introduce themselves, do a good job of appeasement, strengthen communication with patients, reduce patients' fear of unfamiliar environment and enhance patients' confidence in surgical treatment. Head nurses often ask colleagues about their work skills, attitudes and patients' requirements, attach importance to patients' opinions and suggestions and solve them in time.
Third, standardize holistic nursing and strive for first-class management
Good management is the basis and premise of quality service. In order to make the management more standardized and professional, we insist on planning every week and summarizing every month. Establish and improve the service object, and consciously accept the supervision of the illness and society. Carry out holistic nursing, give full play to the subjective initiative of responsible nurses, especially strengthen intraoperative nursing, postoperative guidance, implementation of nursing measures and satisfaction survey of nurses in operating room, thus greatly enhancing nurses' sense of responsibility. In order to make holistic nursing more perfect, our department organized all nurses to learn the relevant knowledge of holistic nursing and new theories such as humanized nursing, evidence-based nursing and comfortable nursing. Strict implementation of the check system and nursing operation procedures, education network error-free accidents. Strictly implement, manage and monitor disinfection, sterilization and isolation measures. Pay close attention to the aseptic technical operation of nursing staff and inject one person, one needle, one tube and one towel. Strict management of disposable medical supplies, disposable sterile syringes, blood transfusions, infusion sets, etc. Disinfection, destruction and incineration were carried out after use, and the infection rate of surgical incision was 0.5% within half a year.
Fourth, improve the quality of nurses and cultivate first-class talents.
With the continuous progress and development of society, we deeply realize that comprehensively improving the comprehensive quality of nursing staff is an important link in the development of departments. Strive to cultivate a team with high cultural quality, good professional ethics and excellent professional skills. First of all, through continuous learning, we can improve the theoretical level of nursing specialty, so as to carry out business study every month, conduct operation assessment and "three basics" theoretical examination every quarter. Moreover, in order to raise their cultural level to a higher level, the nursing staff of Education Network actively signed up for various self-study and adult exams in spite of their busy schedules, from which everyone's way of thinking, manners, manners and temperament have obviously improved imperceptibly. Excellent results were achieved in the first performance, "5. 12" talent show and computer typing competition. Nurse Zhu Qingping was named "Excellent Nurse in the County". We believe that only by constantly improving the cultural quality, professional ethics and professional skills of all nurses can we better serve and contribute to society.
Verb (abbreviation for verb) job performance
Many major and minor operations have been completed, and many critically ill patients have been rescued. Lobectomy has been carried out in cooperation with cardiothoracic surgery, and new technologies such as laparoscopic ovarian tumor resection and turp have been developed, as well as radio frequency internal fixation of spinal fractures and other difficult operations. * * * received five groups of ophthalmologists in our department for cataract intraocular lens implantation, and all of them were well received. With the improvement of nursing conditions, nursing level and service quality, our department has achieved a "win-win" effect. The economic income of the department ranks among the best, and the nursing quality management has won the first place in the hospital for many times.
Achievements are like the fruits of autumn. Although they are happy, they have all quietly fallen. While tasting success, we should also clearly see the shortcomings: be bold and innovative in management consciousness and persevere; In the aspect of humanized nursing, the visit of surgical patients and health education are still a mere formality; There are still a few comrades who are indifferent to the implementation of rules and regulations; Education network is almost blank in paper writing and nursing research; Especially in the service attitude and patient satisfaction, it is still obviously insufficient. The demand of patients is the scope of our service, the satisfaction of patients is the standard of our service, the touch of patients is the goal we pursue, and the quality service is endless. We will constantly sum up experience, study hard, make the service more emotional and humanized, and make unremitting efforts for the hospital's service level to a new level.
Operating room nurse's work plan 2 x is to seriously implement the hospital's work focus in xx years, and comprehensively implement the ISO900 1-2000-2000 quality management standard around "patient-centered and quality-centered", continuously strengthen the scientific and standardized management of nursing work, promote the overall improvement of nursing quality, and realize the service goal of "providing high-quality and safe nursing for surgical patients and cooperating with surgery excellently". According to the relevant spirit of the nursing department,
1, update the concept of nursing management and service, and improve the quality of nursing. Do people-oriented, pay attention to humanized service, and carry out the activity of "patient satisfaction department" in depth. Strictly implement the protective medical system, always consider the patient, and do not discuss the patient's condition, surgical effect and surgical complications during the operation. Effectively change the service concept and working mode, ensure the best nursing work condition to serve patients, meet all reasonable needs of patients, create a warm and comfortable operating environment for patients, and realize patients' satisfaction with nursing work ≥95%. Pay attention to strengthen communication with doctors, collect patient information, gain understanding, trust and support, continuously improve internal service quality, better cooperate with surgery, and realize clinicians' satisfaction with operating room nursing work ≥ 98%.
2. Strengthen nursing quality and safety management to ensure that the annual accident rate is zero. Formulate strict departmental rules and regulations, organize regular discussion and analysis of errors and accidents, and put forward rectification opinions on recurring problems to prevent errors and accidents. Use morning meetings, nursing business learning and other forms to enhance nurses' service awareness, so as to achieve active service, warm reception and careful introduction. All nursing and treatment operations should greet patients, adopt encouraging language and move gently, so that patients can feel the warmth like relatives.
3, strictly abide by the "hospital infection management norms", conscientiously implement the "disinfection and isolation system". Further improve the working system of each class and strictly control the flow of personnel. Strictly implement aseptic operation technology, correct people and things that violate aseptic principle in time, and prevent hospital infection. The implementation rate of one needle and one tube per person 100%, the infection rate of aseptic incision ≤0.5%, and the qualified rate of disinfection and sterilization of conventional instruments 100%.
4. Do a good job in the management of emergency medical equipment, and ensure that the intact rate of emergency medical equipment is 100%. Check carefully when each shift is handed over, so that it is in good condition and the accounts are consistent. Strengthen the training of nursing staff in first aid knowledge, rescue procedures, rescue drugs and the use of rescue instruments, so that everyone can master and use them skillfully. After receiving the notice of emergency patients, they can quickly carry out surgical rescue in the shortest time and cooperate with the rescue work flexibly and skillfully.
5, according to the requirements of "Shandong Province Medical Nursing Document Writing Standard", strengthen the management of nursing document writing, so that the writing is serious, timely and standardized, consistent with the actual nursing process, and the qualified rate of nursing document writing is ≥ 95%.
6, strengthen the on-the-job training of nursing staff, and constantly improve the level of business technology. The average level of three basics of nursing staff is ≥75 points; The qualified rate of nursing technology operation is ≥ 95%; Support nursing staff to participate in continuing education and training, with continuing education credits of 25 points or more per person per year. Encourage nursing staff to participate in self-study, correspondence and various classes and seminars, so that nursing staff can grasp the new trend of nursing development and the new theories and technologies related to nursing in time, continuously improve the professional level of nursing staff, and better cooperate with the operation department to develop new business and technologies. Encourage the majority of nursing staff to actively write papers, and strive to publish or exchange more than 4 papers in journals above the municipal level. According to the nursing training plan, arrange personnel to go out for further study, improve the level of specialized nursing, and thus promote the technical level of general practitioners.
7. Charge in strict accordance with the charging standards, so that all receivables are collected and no receivables are leaked. If there are any questions and disputes, check and deal with them in time. Regularly check and collect the medical and office supplies of the department to reduce waste and loss. Special person is responsible for the maintenance of medical equipment, understand the performance and usage of the equipment, and ensure the normal operation of the clinic.
8, establish a perfect nursing quality monitoring system, department quality control team to strengthen self-examination, found that the problem timely improvement; Regularly discover nursing hidden dangers, analyze and give feedback, so as to make all work procedural and standardized. Through the statistics of operation times, satisfaction survey, whether there are errors, negligence and complaints, health area inspection and other indicators, the nursing work is improved and promoted, and the nursing quality in the operating room is continuously improved.
9. Strengthen the management of clinical teaching and do a good job in teaching. According to the requirements of the internship program, make a teaching plan and arrange someone to take it.
In teaching, according to clinical teaching experience, we should constantly improve teaching methods, strengthen the cultivation and improvement of teaching ability of teaching teachers, conscientiously implement the "360 Project" and successfully complete the teaching work.
10, make preparations for the relocation of the ward building. Seriously implement ISO quality management standards, strengthen undergraduate nursing quality control, further standardize nursing workflow, conduct quantitative assessment and quality analysis on time, and all quality control indicators meet the requirements of ISO quality objectives. Organize and study the knowledge related to laminar flow clean operating room, and make preparations for the relocation of ward building.
Work plan of specialized nurses in operating room 3. 1. Improve nursing quality.
Pay attention to humanized service, actively participate in the "quality nursing service project" activities, comprehensively improve the quality of nursing service, meet all reasonable needs of patients, and create a comfortable and warm surgical environment for patients.
1. Receive patients warmly, patiently and meticulously, prohibit bad behaviors in language and behavior, actively advocate smiling service, conscientiously implement the systems of operation notification, apology for operation errors and explanation of precautions, and actively carry out health education for patients and their families.
2. Strengthen detail management, meet all reasonable requirements of patients, issue patient satisfaction forms, solicit opinions from patients, and immediately rectify the opinions put forward by patients.
Second, strengthen the safety management of operating room
Conscientiously implement the operating room nursing management norms and nursing core system, conscientiously perform job responsibilities, further improve the rules and regulations, technical specifications and operating procedures to ensure the safety of patients' surgery, and strictly abide by them to ensure medical quality, nursing work and patient safety.
1, strengthen safety awareness, actively find unsafe factors in work, remind them in time, and attach importance to the principle of three-no pass; Improve the surgical safety inspection system and surgical site identification system, and further implement it with relevant clinical departments to ensure that the surgical site, surgical methods and materials of surgical patients are correct;
2, safety management, safe use and safekeeping of flammable and explosive equipment and facilities, effectively prevent patients from accidental burns during surgery and prevent fire accidents;
3. Further improve and refine the emergency plan and disposal process of various emergencies, strengthen the training of quick and effective response to accidents, improve the ability to prevent risks, and ensure medical safety.
4, strengthen the safety management of medical equipment, arrange someone to be responsible for the cleaning, disinfection and maintenance of medical equipment, once a week, accurately record the performance and usage of instruments and equipment, to ensure the normal operation. Report and deal with problems in time, and make maintenance records.
5. Strengthen the writing management of nursing documents to ensure that the writing is serious, timely and standardized.
6. Seriously implement the relevant rules and regulations and work norms of hospital infection prevention and control, and reduce the risk of infection through effective air quality control, environmental clean management, disinfection and sterilization of medical equipment and surgical instruments;
7. The head nurse randomly checks the implementation of various rules and regulations and nursing quality standards, and holds a quality control team meeting of the department once a month to put forward rectification measures for existing safety hazards. In order to arouse the enthusiasm of general nurses, everyone strives to be the master of the department and implements the team leader responsibility system. Operating room management is divided into sensory control, business learning, technical operation, operating room management, equipment management and other management groups. The team leaders regularly check, record, timely feedback and analyze their respective management work, so that the department * * * will take a new step.
8. For the new operation, please ask the surgeon to give a lecture on the surgical approach and anatomical steps.
9. Make a training plan for junior nurses, and strengthen questioning at ordinary times, so that they can fully grasp the operation cooperation and various technical operations in the operating room in a short time.