Customers and customers are not the same. The specific differences are as follows:

1. Different definitions

Customers are usually users of your products, which can also be said to be End users, customers are simply people who come to your business to make purchases, such as buying food.

But customers are different. Simply put, customers are people who have business dealings with you. They generally refer to business partners. Customers are buyers of your products, including those often heard in daily life. agents and distributors.

2. Different characteristics

One of the characteristics of customers is that they are not unique. For example, a customer can enter any shopping mall to shop and consume, and this customer is the customer.

The characteristic of customers is uniqueness.

3. Different degrees of progression

Compared to enterprises, customers participate in the process of product selection and consumption, but customers are partners of enterprises and even participate in the circulation of products. process, the relationship with the enterprise is often closer.

When receiving customers, you need to pay special attention to the relevant reception etiquette. You often need to know the other party's itinerary first so that you can send someone to greet them. At the same time, you must arrange accommodation, meetings and other aspects of hospitality work to reflect the importance you attach to the other party. .