Jewelry store sales staff reception customer process
1 Maintain the best service condition, gfd, counter, goods placement, 2, approach the customer, smile when the customer is 3 meters away from you, say hello when the distance is close, and the first sentence will give you a chance to continue, find opportunities to invite the customer to sit down, and colleagues will send drinks, 3, draw closer to the customer with praise to understand the customer's needs, 4, show the accessories worn, praise the customer's try-on effect, Brand culture and advantages, don't give up every opportunity easily; 6. Make sales, fill in and check the correct information; 7. Introduce the after-sales service and maintenance knowledge, emphasize the precautions for wearing jewelry, and recommend related products to customers; 8. Jewelry packaging is accurate, sincerely praise the customer's choice, and maintain enthusiasm after purchase. After the customer leaves, the counter should be cleaned within 3 minutes and the jewelry should be counted.