The necklace bought by Zhou Dasheng is broken, so it can't be repaired without a receipt. Sales receipts (or invoices), inspection certificates and customer service manuals for shopping in Zhou Dasheng are valid shopping vouchers for consumers to enjoy after-sales service. Please keep it safe and show it before enjoying the after-sales service.

After purchasing Chow Tai Sang Jewellery, you can enjoy the following after-sales service:

1, free life-long maintenance services such as cleaning, polishing, shaping and stone fixing.

2. Enjoy the first free lettering (letters and numbers) and circle changing service.

3. Enjoy tailor-made service and change service.

4. Enjoy the service of exchanging old diamonds for new ones (limited to the original sales branch).

5. Enjoy the service of exchanging gold and platinum ornaments for new ones.

6. If the purchased jewelry is damaged due to non-quality reasons but can be repaired, the maintenance fee can be waived and only the material fee can be charged.

Extended data:

The following quality problems are found in gold and silver jewelry related products within 3 days from the date of sale, and consumers can choose to repair, replace or return them. That is, gold, platinum, palladium products and K gold products with insufficient content are marked on invoices or jewelry labels; The weight of gold, platinum and palladium products is not enough to be marked on invoices or jewelry labels;

Inconsistent with the grade marked on the invoice or jewelry label; Unqualified or unqualified products detected by the testing department authorized by the Municipal Gold Association; Laws and regulations require returning goods for consumers. When returning goods, the seller shall refund the purchase price in one lump sum according to the invoice amount, and shall not charge depreciation fees. If the above quality problems do not exist, it will not be returned in principle.

Zhou Dasheng-Customer Service Commitment