Current location - Plastic Surgery and Aesthetics Network - Jewelry brand - Customers ask whether the quality of jewelry products is guaranteed, how to answer?
Customers ask whether the quality of jewelry products is guaranteed, how to answer?
This question first depends on whether the customer is worried about the authenticity of the product or the after-sales service after the jewelry product is sold.

If you are worried about the authenticity of the product, you can choose a brand with high brand awareness. All brands selling jewelry in the market will be equipped with corresponding certificates, including colorful treasures, diamonds and pure gold. (if the small diamond group is inlaid, most of them have no certificate. According to the national regulations, the first edition of the diamond certificate is 20 points, and after 20 points, the classification of color and clarity will not be done. )

If it is an after-sales problem, it depends on each brand. Basically, the market is full-time maintenance now. Things like jewelry, if you bring them every day, the metal will wear away and scratch. It is recommended to renovate once every two years (especially K gold).

Customers themselves should also check their jewelry regularly. It is inevitable to bump when wearing it on weekdays, and always pay attention to whether the claws are loose and so on.

If the landlord is engaged in jewelry sales, just answer truthfully whether the quality of your brand products is guaranteed. But remember to remind guests that jewelry needs to be taken care of by themselves when it is worn at ordinary times.

If it is too difficult for customers to ask if there is really a problem and your brand does not recognize it, we can tell customers that if such a thing really happens, we can send it to quality inspection. If the quality inspection result is the product itself, then the brand must bear the responsibility.

Usually customers ask these questions, mostly because they need a reassurance to spend a lot of money. Generally speaking, only professional and to the point, this piece will not become an obstacle to sales, and it can also be used as the key to promote sales in many cases.