Cynthia, who knows about the operation of Nha Trang shopping malls in Vietnam, told the interface journalist that these shopping malls cooperated with domestic low-cost tour groups and charter operators, hired China shopping guides and got commission from sales. A shopping mall can receive 10 bus tourists every day on average, and tourists who buy cars spend more than 10 million yuan on jewelry.
Among the tourists from China who go to Vietnamese shopping stores, tourists from Zhejiang, Jiangsu and Northeast China spend more.
"Tourists ordered latex products that are considered to be made in Vietnam at the shopping store. Some shopping stores will ship directly from China to tourists from a logistics enterprise in Chongzuo, Guangxi, and the latex pad does not need to be shipped to Vietnam first. The jadeite in some shopping stores is the latest glass produced by Guangdong Sihui. " Chen claimed.
China has been the largest source country in Vietnam's tourism market for many years, and compared with Thailand, which was favored by China tourists earlier, Vietnam has a more emerging trend.
According to the statistics of Vietnam Statistics Bureau, in the first seven months of 20 17, the number of tourists to China reached 2.2 million, up by 5 1% year-on-year, accounting for nearly 30% of all foreign tourists to Vietnam. According to the reporter's understanding, in Ho Chi Minh City, Nha Trang, Da Nang and other places where there are many tourists in China, shopping shops with China tourists as the mainstay have become profiteering businesses.
Wechat official account "Nine Treasures Live Mall" charges China tour guides to teach them to increase tourists' experience in shopping. "Well-known lecturer" Li is also the manager of Nha Trang Jewelry Latex Pad Shopping Store in Vietnam. Interface journalists learned through unannounced visits that making latex shopping stores and jade shopping stores in Vietnam can achieve profits of 10 and 30 times respectively.
"Things like Nha Trang Shopping Center have sprung up in some emerging destinations and formed a relatively stable interest chain." Yang Yanfeng, an associate researcher at Beijing Union University, told Interface News that after the domestic zero-negative tour fee was suppressed by supervision, the industry gradually turned overseas.
Not only in Vietnam, Zhou Hao, a travel photographer, told Interface News that because he had done medicinal materials business in Laos and knew the local market, he found that in Laos, the purchase price of fresh and high-quality Dendrobium was 240 yuan RMB 1 kg, while in the shopping shops opened by China people, the price reached 2,500 to 2,600 RMB per kg. The goods are real, but the price has gone up tenfold.
Yang Yanfeng told Interface News that the regulatory role of domestic regulatory agencies on the business activities of such outbound destinations is limited.
"Domestic institutions have no jurisdiction and can only restrain domestic tour groups. They cannot participate in low-cost tours and shopping groups, investigate and deal with the phenomenon of zero-negative tour fees, and do a good job in returning tourists." He said that many products of overseas shopping stores are not fakes, but the prices are artificially high. Tourists don't know much about their price system, and there is no transparent price mechanism for overseas shopping. They suffered losses immediately, and the proportion of complaints afterwards was not high.
In Thailand, another popular destination for outbound travel, the tourism management law enforcement departments of Thailand and China vigorously rectified the zero tour fee on 20 16, monopolizing the behind-the-scenes group of China tour groups-OA Transportation Group, which was investigated and dealt with by the law enforcement departments. Since then, the local tourism environment in Thailand has improved, but the price of tourist routes to Thailand has increased.
In September last year, the Yunnan Tourism Development Committee announced a number of investigated Yunnan travel agencies, of which 12 were cancelled for organizing tourists to shop and organizing unreasonable low-cost tours. Cynthia said that some of these travel agencies are involved in the interest chain of bringing tourism to southern shopping stores.
Lawyer Yang Hangsheng of Beijing Tongchuang Law Firm told Interface News that it is difficult to supervise the illegal operation of overseas shopping stores due to the geographical restrictions of state administrative power.
"But if you sell fake goods and provide false commodity information, involving fraud, reaching a certain amount, you will be brought to justice. For example, in China, it is a crime that the group involved infringes on the interests of consumers in China, or that China people commit crimes abroad. " Yang Hangsheng suggested that China tourists should avoid low-cost travel when traveling abroad, and enhance their awareness of rights protection when shopping. Once they find that the other party is suspected of fraud, they can try to solve it through complaints or legal channels.