Current location - Plastic Surgery and Aesthetics Network - Jewelry brand - What questions do customers usually ask and how to answer them?
What questions do customers usually ask and how to answer them?
1. Why is your goods so expensive (cheap) compared with other families? I don't think the color of your pearls is very good. What's the lowest discount you can give? I think other people's home is cheaper or yours is cheaper. 4. Are your diamonds from South Africa? Are you sure? 5. Where is your brand? -In fact, many problems vary from brand to brand, and common problems are generally professional knowledge. For example, when a customer has doubts about a piece of jewelry, but the professional knowledge of the salesperson is not enough to dispel the doubts of the customer, it is a headache. In the same or at a disadvantage, it is likely to be robbed of customers ~ In short, objective problems need to be viewed objectively, and each brand should have its own professional trainer, adjust the market regularly, find disadvantages and learn from each other ~ ~ ~