The plan to improve employees' ability is unpredictable in today's social workplace. Although there are countless opportunities, the pressure of competition in the workplace is also great. If you want to gain a foothold in the workplace, you must make a plan to improve employees' ability. Let's share the plan to improve employees' ability.

Staff capacity improvement scheme 1 Good sales performance comes from excellent sales staff and sales team. Excellent salespeople need a combination of innate advantages and acquired abilities. The sales team needs an excellent team leader, good sales eloquence, excellent organizational skills, overall situation awareness and team awareness, and a platform for display. Therefore, the company needs to train its own excellent sales staff and build a platform to achieve mutual * * *.

Due to the differences in age, education background, family background and work experience of the sales staff in our company, employees with furniture sales experience have already had their own sales models and skills in the sales process for several years, but there are still differences in different degrees, such as uneven sales level, uneven comprehensive quality, insufficient familiarity with products, confused introduction ideas, poor ability to deal with problems, low efficiency, and occasional conflicts and mutual shirking due to commission distribution. All these show that the existing employees lack self-learning ability, strong self-awareness and lack of group awareness. On the other hand, it also shows that the store manager does not fully understand the responsibilities of the store manager, which is limited to the daily work (some even fail to do the basic daily work, with frequent loopholes and mistakes), and has not played a leading role in improving the quality of shop assistants and leading the team to improve their performance.

Therefore, in order to improve the overall quality of our sales staff, provide a platform for employees to exchange experience and skills, strengthen their sense of responsibility to the company and improve the overall cohesion, this plan is formulated.

The plan includes two parts: shopping mall training and group training activities. The cooperation of the two ways can mobilize the enthusiasm of employees and change passivity into initiative. Through group activities, we can strengthen the relationship between employees and stores, share the experience of old employees, spread the vitality of new colleagues, enhance the positive energy contained in the team and offset the negative emotions accumulated in daily work. Through exercise and physical contact, we can reduce work pressure, enhance the friendship between colleagues, and thus enhance cohesion.

Shop staff promotion and training section

Store training focuses on business basic knowledge and skills learning, such as product explanation, ordering, billing, judgment and handling of after-sales problems, packaging, communication skills, cooperation of team members, etc.

1, the purpose of training

-It is beneficial to improve employees' familiarity with our products.-It is beneficial to improve employees' cultural background and professional quality.-It is beneficial to effectively use employees' spare time.-It is beneficial to appease unstable employees.

-Improve the executive power of the store manager.

2. Training content-public basic knowledge-product basic knowledge-basic business skills

-Exchange and sharing of experiences among outstanding employees.

For the first two items, the store manager leads the employees to learn by combining the Internet, books, newspapers and other media, while for the last two items, the store manager appoints outstanding employees to organize learning.

3. Training schedule

Each project lasts for half an hour every day, and the specific time is arranged according to the situation in the store.

4. Store training assessment and reward and punishment assessment indicators include work log and monthly summary.

The work diary is compiled by the store manager every day (including the study report of each shopping guide on that day (the store manager can write the rest by the clerk), recording the sales situation, the number of customers, the products that customers browse the most, the problems and solutions encountered in sales, and the implementation and results of store training.

Monthly summary includes personal sales situation, personal sales task completion rate, reasons for changes in sales situation and comprehensive quality rating items.

Those who don't write the work log will be punished according to the regulations 10 yuan/time, and those who don't conduct training will be punished according to the regulations/time, and the company leaders will conduct spot checks.

Group training activities section

Group training activities refer to competitions, knowledge contests, actual combat drills, outward bound training, etc. , so as to test the daily learning of employees.

I. Group activities

Second, the purpose of collective activities

—— Enrich employees' spare time life, enliven employees' emotions and improve team awareness —— Test the training results in the store.

-improve employees' centripetal force and overall cohesion to the company-find employees with training value.

-Improve employees' proficiency in all necessary knowledge and skills-Run-in feelings in daily team training-Improve the execution ability of the backbone-Set up a flowing red flag to motivate employees' fighting spirit.

Third, others.

1, rewards and punishments for collective activities (to be determined)

2. Time for group activities

3, once a month group activities (competition or expansion)

4. Train the store manager and reserve cadres every Tuesday (with study materials)

Note: As there are many kinds of collective activities, rewards and punishments will be decided after the activity plan is adopted. collective activity

There will be a small fee for purchasing active materials and consumables. Festival entertainment and traditional festival celebrations will be added to group activities.

Various forms of activities (draft)

I. Skills Competition Time: To be determined

Duration: to be determined (suggested within two hours) Location: storefront meeting room on the first floor of Xinjinrui.

Entrants' scope: All employees of the company's stores must participate, taking the store as a unit and participating in groups of three in turn.

Competition content: The competition content is based on the basic business skills of the store, including: invoicing (filling in various documents), cleaning, arranging bedding, packaging, arranging the store, counting banknotes, calculating discounts, identifying products and materials, etc. Competition rules: Due to the different contents of the competition, the rules are to be determined.

II. Knowledge Contest 1 (Written Test) Time: to be determined

Duration: 1 hour (answer time) location: conference room

Content: Based on company basic knowledge, product basic knowledge, company system, collective training knowledge points, sales words, sales case analysis, etc. , by written test.

Three. Knowledge Contest II (Q&A)

Time: duration to be determined: 1, 5-2 hours location: storefront, conference room.

Content: Conduct activities in the form of question-and-answer, quick answer and mutual question, including basic knowledge of public affairs, basic knowledge of products, company system, collective training knowledge points, sales speeches and sales practices. Rewards and punishments: (to be determined)

Precautions:

1. Competition entry records (personnel, date, contents and results) are required.

All the contestants wrote down their feelings about the competition.

3. Inform the mall about the activities one week in advance.

Extended reading staff training focuses on improving five abilities!

In fact, for anyone, there is a process of learning and training, which needs to be summarized and improved through practice in order to truly improve the execution of the organization.

Generally speaking, we regard departmental training as business skill training, which is good to some extent, because we can attribute all the skills to complete business work to business skills. In fact, for employees in many departments, their abilities should include the following aspects: the ability to accept and understand tasks; Able to complete business work independently; Teamwork ability; Ability to summarize and improve; Ability to lead and organize team work.

The employees around us are very few new employees, so how to carry out internal training for employees who have worked in the department for many years but have never been promoted? We might as well analyze the above abilities to see what abilities our employees lack, and then implement corresponding training for specific problems.

Ability to accept and understand tasks

This ability can be tested and trained through daily work arrangements. At first, retelling was used, and over time, a kind of * * * knowledge was formed between the main management and employees, which made employees get used to the expression of the supervisor, thus helping employees understand the tasks assigned by the supervisor quickly and correctly. The supervisor should also pay attention to the expression of homework and try to be concise and clear. If you feel that you are not clear, you should put down your face and repeat the explanation until the employees understand.

Ability to complete business work independently

For a given task, most employees have the ability to complete it independently. This is especially true for old employees who have worked for many years. If the department staff do not have this ability, the supervisor has the responsibility to strengthen the training in this area. On the one hand, employees should be encouraged to improve their working ability through self-study; On the other hand, a technician should be assigned to lead their study and help them answer specific questions in practical work.

Ability to work as a team.

Although we say that managers should be responsible for their own work, it is difficult for managers to achieve their management goals only through themselves. Only through communication and cooperation with other employees and other departments can the ultimate management goal be achieved. The work done by employees in more departments requires teamwork. In the typical working group system of electric power department, it needs the cooperation of the person in charge of the work, the members at the working level, the publisher, the licensor and the guardian. , in order to play the role of security and mutual insurance. Learning teamwork needs guidance. Through the case analysis of teamwork every time, we can find the problems in cooperation and improve them in time. This process does not need to pass the so-called outward bound training, but the supervisor should pay attention to carefully observing the behavior of employees and patiently guiding them until they grow up.

The ability to summarize and improve

The initial growth of employees needs constant guidance. Only when employees have the ability to summarize and improve themselves can they achieve self-improvement. Therefore, supervisors should guide employees to sum up themselves, find out their own problems, find out the root causes and propose solutions through the previous training process, so as to improve their own abilities. At this point, the supervisor has completed the basic process of employee training.

Ability to lead and organize a team.

As a supervisor, you need to do the final training work to find and train successors from the department employees. When you are on a business trip or going out for something, you can safely hand over the work of the department to employees; Find someone to take over as soon as possible. The ability to lead and organize a team needs to be discovered and cultivated through the completion of actual tasks. As such personnel, they must have the first few abilities, and then through the continuous project implementation process, the supervisor will guide them, gradually form their team command ability and cultivate their authority among employees.

Clear responsibility is the premise to ensure the execution in place. The organization must implement the duties of its members at all levels in a clear way and give them corresponding powers to ensure that they perform their duties. As a member of the organization, we should clearly understand the connotation of our responsibilities, not just the superficial tasks. Through the analysis and understanding of their own responsibilities, learn and master the ways and means to implement their own responsibilities, and make clear the differences between leadership, supervision, arrangement, implementation, execution and analysis.

In the process of understanding their own responsibilities, the following phenomena are easy to appear: leaders neglect their duties and directly participate in specific business work such as scheme design; Dereliction of supervision, failure to publish the results in time or feedback to the relevant departments; Insufficient organization, relying too much on their own strength; The analysis is not enough, the implementation of analysis is a mere formality, and the existing problems have not been improved for a long time.

On the whole, there are also corresponding problems, which focus the attention of the organization too much on specific formal objects and ignore the cultivation of the growth of organizational members. We can't look at the influence of organizational training on organizational execution from a long-term perspective, but we just take it for granted that we should be clear about our responsibilities and take responsibility seriously. In fact, for anyone, there is a process of learning and training, which needs to be summarized and improved through practice in order to truly improve the execution of the organization.

Scheme for improving employees' ability 2 I. Analysis of their own present situation

(A) Advantage analysis

1, proficient in power industry quality management and project management, and proficient in ISO quality management system.

2. Strong team organization ability and cross-departmental communication ability, and strong overall view (everything is based on the principle of company interests first, based on maintaining company image and company system).

3, proactive, who found their own shortcomings, do not shirk, have the responsibility.

4. Strong ability to handle customer complaints and rich experience in handling overseas customer affairs.

(2) Defect analysis

1. Insufficient quality publicity, insufficient quality training and insufficient implementation of the company's system.

2, patience is not enough, sometimes the plan can not be implemented from beginning to end, resulting in imperfect results.

3. The expressive ability needs to be strengthened.

4. The process supervision is not thorough, and the standardization implementation is not enough.

5. The problem tracking is not thorough, the implementation of quality correction and preventive measures needs to be further improved, and the execution needs to be strengthened.

6. The quality of departmental work needs to be further improved, and the improvement of personnel quality and work skills needs to be further strengthened.

Second, implement specific programs to enhance personal ability.

(1) Strengthen the quality awareness training at all levels of the production line, strengthen the quality skills training of the quality control department, and strengthen the comprehensive promotion of the company's quality system. After the Spring Festival in 20xx, the company will plan to arrange quality awareness training twice a month (including quality skills training and quality system publicity and implementation) after the personnel are stable.

(2) Strengthen the implementation of the company's quality improvement plan. Implement the company's quality improvement plan according to PDCA (Plan-Implement-Check-Improve) system, and ensure that all activities are carried out from beginning to end and improved in sequence.

(3) the improvement of expression ability. At work, I am more confident, bold and proactive in communicating with people, diligent and eager to learn, and humbly ask for advice; Master the programmed strategy of thinking skillfully, put yourself in the shoes of thinking in work and life, be good at finding problems, thinking more, summarizing more and using more.

Staff Ability Improvement Plan 3 Life without a plan is blind. Everything should be planned. Only in this way can things be done smoothly and orderly. It is necessary to make a personal development plan for myself to better adapt myself to my protagonist. As a personnel specialist, I am mainly responsible for salary accounting. Combined with the current work characteristics, I will talk about my personal promotion plan from the following aspects:

First, analyze your current situation.

(A) Advantage analysis

1, patient, persistent, able to deal with complex things in an orderly way.

2. Self-motivated, with strong learning potential.

3, calm and calm, strong anti-pressure potential.

(2) Defect analysis

1, time management potential is poor.

2, EXCEL office software proficiency is average.

3. Poor logical thinking potential.

4, the expression potential is poor, and the writing style is average.

Second, implement specific programs to enhance personal potential.

(a), reasonable arrangement of use time, improve work efficiency.

1, learn to make a list and write down everything you want to do. This will first let you know your task at hand at all times. Don't believe that you can remember everything with your brain. When you see a long list of yourself, you will have a sense of urgency.

2. According to the Pareto principle, we should prioritize what we have to do every day and make the following order for what we have to do every day: A is important and urgent-we must do it at once. B urgent but not important-only consider the important things first, then consider such things. C important but not urgent-as long as there is no pressure from the former, it should be done as an emergency, not delayed. This matter is neither urgent nor important-we will talk about it later.

3. Review and check the work list after work every day, and update it by reviewing and checking all the lists.

(2) About the improvement of EXCEL application skills.

1. Spend 1-2 hours every day downloading videos online to learn.

2. Learning materials include: quick operation and form design, common functions, search and comparison, statistics and summary.

3, practice at work, and constantly test the learning results.

(3) About the potential of logical thinking.

1, improve memory

(1) In work and study, all kinds of information and knowledge are stored in an orderly manner (short-term memory becomes long-term memory), and knowledge is arranged regularly and systematically, so that knowledge can be firmly memorized and stored in an orderly manner, and problem information and background knowledge needed in specific thinking processes can be quickly retrieved and effectively activated.

(2) On the basis of analyzing the materials, organize and systematize the knowledge in the form of list and outline tree diagram, so as to strengthen the understanding and memory of knowledge.

2, in terms of thinking process and strategy improvement:

Mastering thinking programming strategy skillfully, putting yourself in the work and life, being good at finding problems, thinking more, summarizing more and using more.

(4) Strengthen the expression potential and improve the writing level.

1. In our work and life, we should be confident, bold, attentive and active in dealing with people, be diligent and inquisitive, and be humble and ask for advice.

2. Read all kinds of useful books extensively in your spare time, learn knowledge in various fields, enrich your knowledge structure, combine work with thinking, and work creatively as much as possible.

3. Collect data with your heart, extract beautiful articles or paragraphs, accumulate, think, imagine, observe and write frequently, and constantly improve your cultural literacy.

In short, in the future work and life, we should be strict with ourselves, carry out the plan, and constantly improve our personal potential!