1. In jewelry sales, salespeople often use questions to understand customers' needs and hobbies, so salespeople must learn correct questioning skills.
2. Selective Questioning When asking questions to customers, salespeople should learn to design questions and try to avoid asking customers to choose answers between "yes" and "no", "buy" and "don't buy".
3. Sales staff put forward the leading idea. When the customer affirms this idea, ask questions for the purpose of induction, and the answer can be controlled.
When the clerk answers the customer's questions. Positive narrative should be used more often, and negative narrative should be used with caution.
5. When customers have doubts about the quality and style of a piece of jewelry, or are uncertain about their own purchase goals, salespeople can introduce and clarify the characteristics of two different commodities or the positive and negative characteristics of a commodity through comparative narration.
Key points of jewelry sales
1. Before selling, we must try to get familiar with the products we want to sell. Before selling, we can spend 2-3 days to get familiar with the products, such as product positioning, functions, advantages and disadvantages, etc.
2. When collecting certain customer resources, we need to consider the business development, whether it is direct home visits, telephone communication or online communication tools.
3. In sales, customers often refuse to buy your products, refuse to meet you, or refuse to communicate with you by telephone or online. This often happens, so before selling, you must be prepared to be rejected, dare to face rejection, and take rejection as the only way to sell.