If you want to shorten it, you can go to Pandora bracelet after-sales service to shorten it. They will be responsible for changing it to a smaller size, and sometimes they need you to provide maintenance fees. Please visit the official website for more information.

All products of Pandora Jewelry enjoy the 1 year warranty period from the date of purchase (except for glass string ornaments, wooden string ornaments, leather goods and braided ropes, which have a 30-day warranty period from the date of purchase), and the warranty scope covers all kinds of manufacturing defects. Wearing a fake or non-Pandora bracelet may damage the Pandora bracelet, and the warranty is invalid. We will not replace, repair or repair jewelry used with non-Pandora goods.

Extended data

Pandora bracelet maintenance:

Pandora link and bracelet extension are not manufacturing defects. PANDORA goods should not be exposed to fortified chemicals or harsh environment. Oxidation details are part of sterling silver jewelry. Pandora's products may be affected by exposure to chemicals or harsh environment. These include, but are not limited to, silver washing water, swimming pools, hot baths and hot springs.

General wear, misuse and loss of luster are not covered by the warranty.

References:

Pandora official website-after-sales service