Complain to the industry and commerce department.

The industrial and commercial department is in charge of market supervision and is responsible for supervising and managing the responsibility of commodity quality in the circulation field.

Organize consumer rights protection work in related service fields, and investigate and deal with illegal acts such as counterfeiting. Guide consumers to consult, appeal, report acceptance, processing and network system construction, and protect the legitimate rights and interests of operators and consumers.

Reflect to other functional departments. If there are other violations in the physical store, different functional departments will be selected according to different situations.

If the goods are on the road, complain to the urban management department; If the customer's privacy is violated, report it to the public security department.