Dear Gree users: Hello!
This is Gree air-conditioning maintenance service network.
If you have any problems during use, please call the 24-hour service hotline.
We will provide you with safe, fast and accurate on-site maintenance service, and provide follow-up use guarantee for your life!
Gree Gree official after-sales telephone 24-hour manual telephone after-sales maintenance telephone (unified network) 24-hour customer service hotline
Common faults and treatment methods of Gree air conditioning
1. What's wrong with Gree air conditioner e6?
1. Gree air conditioner shows e6, which may be a communication failure. When the black connecting wire between the indoor unit and the outdoor unit is loose, there may be communication failure.
2. Gree air conditioner displays e6. There may be something dirty in the indoor unit, such as dust or dirt. Too much dust will affect the size of the air outlet, leading to the decline of the refrigeration function of Gree air conditioning.
3. Gree air conditioner displays e6, which may be that the fan motor of the outdoor unit of the air conditioner is out of power. When the outdoor unit of air conditioner is damaged, there may be no power supply, and e6 will be displayed.
4. Gree air conditioner shows e6, which may be that the outdoor compressor is overloaded, that is, if the compressor is used for too long or improperly, it will be overloaded and the compressor will be stopped for protection.
Second, the simple solution of Gree air conditioner e6*
1. First, you can replace the signal connection line between the indoor unit and the outdoor unit. This is why e6 may appear. If e6 is still displayed after replacement, it is necessary to measure the power supply voltage of the signal port of the external unit board. If there is a voltage of about 5V, the voltage is ok.
2. If the voltage is ok, there may be something wrong with the inverter motherboard or module. You can measure the signal port of the external machine board. If the power supply voltage is about 0V- 1V, the indoor unit control circuit board is abnormal and needs to be replaced.
3. If the frequency conversion module of the outdoor unit of the air conditioner is hot or the power supply is abnormal, it means that there is something wrong with this module, and it can be restored to normal after replacing the module.
Gree air conditioner has been used for a long time, and the failure to clean the filter screen in time leads to the blockage of internal air circulation, which will affect the heating effect of the air conditioner to a certain extent. Excessive dirt on evaporator and condenser will also reduce the heat transfer effect, resulting in a decrease in heating capacity and an increase in power consumption; The heating temperature is set too low. Air-conditioned room door, hole is not blocked, or often open the door, resulting in indoor heat loss. , it will inadvertently cause air conditioning heating weakness. What is the official after-sales phone number of Gree Gree? What is the 24-hour manual after-sales telephone number? -National 24-hour after-sales service.
1. Insufficient refrigerant: a simple self-check can be conducted to determine whether there is fluorine leakage.
2. Four-way valve cross air: the heat pump air conditioner switches the cooling and heating states through the four-way valve. Some refrigerants that should participate in heat exchange directly flow back to the air return pipe from the compressor outlet pipe at the four-way valve, which leads to the decrease of refrigerants participating in heat exchange and the decrease of heat exchange efficiency, thus resulting in insufficient heating capacity.
3. Leakage of one-way valve (also known as check valve): the pressure difference between high and low pressure in refrigeration system decreases, the temperature of outdoor heat exchanger increases, and the heat obtained from the outside decreases, resulting in insufficient heating capacity. When testing the system pressure, it will be found that the low pressure side pressure rises and the pressure difference between high and low pressure drops.
Gree air conditioning after-sales process:
1. Users need to go to the special Gree air-conditioning after-sales service outlets for repair, and then contact the maintenance personnel. Note that if they are within the warranty period, they also need to provide warranty cards and useful purchase vouchers.
2. After the repairman comes to the door, he will check the defect of the product and then determine the cause of the defect. If the warranty period is right or wrong, then he needs to supply the charging standard to the user according to the regulations, negotiate the cost with the user, and then carry out the corresponding maintenance after the user agrees.
3. If there is a certain dispute between maintenance personnel and users during the maintenance process, maintenance personnel also need to restrain their emotions and respond to the company so that the company can handle it harmoniously.
4. After the maintenance is completed, the maintenance personnel need to repair and test the product with the user to see if it can be used normally, and also need to issue a formal receipt certificate after charging.
5. If parts need to be replaced for charging maintenance, special service outlets should use Gree Electric parts for replacement. Used parts should be left to users, and old parts should not be asked from users, and old parts that have been repaired with compensation should not be returned to the sales company.
6. For the loss of useful purchase vouchers, the date of product purchase can be calculated on the first day of the following month according to the factory date of the nameplate on the product body. For split air conditioners, the later delivery date in the internal machine or external machine should be considered. Perhaps the service network will check the actual purchase date with the sales company according to the barcode of the machine that the user reported for repair.
Gree Gree official after-sales telephone 24-hour manual telephone after-sales service telephone (national 24-hour customer service hotline center)
National after-sales service outlets:
On-site service areas: Beijing, Hangzhou, Suzhou, Shanghai, Nanjing, Chengdu, Chongqing, Guangzhou, Zhuhai, Foshan, Shenzhen, Zhongshan and Dongguan.
Nanning, Xiamen, Haikou, Huizhou, Jiangmen, Xuzhou, Sanya, Guilin, Qingyuan, Zhaoqing, Yangjiang, Ganzhou, Quanzhou, Wuhan, Huangshi,
Yichang, Tianjin, Hefei, Nanchang, Cixi, Yuyao, Wuxi, Shijiazhuang, Ningbo, Zhengzhou, Jinan, xi, Fuzhou, Fuqing, Mianyang,
Lanzhou, Changzhou, Wenzhou, Kunming, Taiyuan, Changsha, Guiyang, Shenyang, Luoyang, Changchun, Harbin, Nanjing, Wuhu, Yangzhou, Jiujiang,
Huaihua, Jinhua, Jiaxing, Cixi, Zhuzhou, Yuyao, Nantong, Anqing, Shangqiu, Kunshan, Shaoxing, Baoji, Liuzhou, Huzhou, Changde,
Zhangjiagang, Taicang, Changshu, Beihai, Jiangyin, Dazhou, Zhanjiang, Wujiang, Hohhot, Luzhou, Baotou, Zhoushan,
Urumqi and so on. , unified maintenance arrangement master home maintenance.
Address inquiry of national maintenance service outlets
After-sales maintenance outlets of municipalities directly under the Central Government ↓
Beijing: Dongcheng, Xicheng, Chaoyang, Haidian, Fengtai, Fangshan, Tongzhou, Shunyi, Daxing, Changping, Pinggu, Huairou and Shijingshan.
Tianjin: Hebei Heping, Hexi, Hedong, Hongqiao, Nankai and Binhai New Area.
Shanghai: Huangpu, Xuhui, Changning, Jing 'an, Putuo, Hongkou, Yangpu, Minhang, Baoshan, Jiading, Pudong, Jinshan, Songjiang and Qingpu.
Chongqing: Yuzhong, Jiangbei, Nan 'an, Beibei, Yubei, Banan, Wanzhou, Fuling, Qianjiang, Changshou, Jiangjin, Hechuan, Dadukou, Shapingba and Jiulongpo.
Scope of maintenance outlets in Guangdong Province ↓
Shenzhen: Luohu, Futian, Nanshan, Yantian, Baoan, Longgang, Pingshan, Guangming, Longhua and Dapeng.
Guangzhou: Tianhe, Haizhu, Yuexiu, Hengli, Baiyun, Liwan, Panyu, Huangpu, Huadu, Zengcheng and Luogang.
Dongguan: Guancheng, Chang 'an, Cheng Nan, Dongcheng, Humen, John Wan, Liaobu, Da Lang, Tangxia, Changping, Dalingshan, Zhangmutou, Shilong and Songshan Lake.
Foshan: Chancheng, Nanhai, Shunde, Gaoming and Sanshui.
Zhongshan: Shi Qi, East District, West District, South District and Wugui Mountain.
Zhuhai: Xiangzhou, Doumen, Jinwan, Function, Wanshan and Hengqin New District.
Huizhou: Huicheng, Huiyang, Boluo, Huidong and Daya Bay.
Shantou: Jinping, Longhu, Chenghai, Chaoyang, Chaonan, Haojiang and Nan 'ao.
Zhanjiang: Chikan, Xiashan, Potou and Mazhang
Maoming: Maonan, Maogang and Dianbai
Jiangmen: Pengjiang, Xinhui, Jianghai, Taishan, Heshan, Kaiping, Enping, Nanxin and Beixin.
Scope of Guangxi Maintenance Network ↓
Nanning: Qingxiu, Xingning, Jiangnan, Yongning, Liangqing and Xixiangtang.
Liuzhou: Chengzhong, Yufeng, Liubei, Liunan, Liucheng and Liujiang.
Guilin: Qixing, Xiangshan, Xiufeng, Diecai, Yanshan, Lingui and Lingchuan.
Yulin: Yuzhou, Fumian, Beiliu and Rongxian.
Wuzhou: Dieshan, Wan Xiu, Changzhou, Cenxi and Cangwu.
Qinzhou: downtown, Qinnan, Qinbei and Lingshan.
Scope of maintenance outlets in Hunan Province ↓
Changsha: Wangcheng, Furong, Yuelu, Yuhua, Tianxin, Xingsha and Kaifu.
Zhuzhou: Tianyuan, Tanghe, Youxian, Shifeng, Chaling, Truffle and Yanling.
Yiyang: Heshan, Ziyang, Yuanjiang, Nanxian, Taojiang and Anhua.
Changde: Wuling, Dingcheng, Jinshi, Lixian, Taoyuan and Anxiang.
Hengyang: Zhengxiang, Yanfeng, Shigu, Zhu Hui, Nanyue and Lixin Development Zones.
Xiangtan: Yuhu, Yuetang and Jiuhua Economic Development Zones
Yueyang: Yueyang, Louyun, Xilin, Mixiang and Luojunshan.
Scope of maintenance outlets in Shaanxi Province ↓
Xi 'an: Yanta, Beilin, Lianhu, Xincheng, Weiyang, Chang 'an, Baqiao, Lintong, Yanliang and High-tech Zone.
Xianyang: Qin Dou, Weicheng, Xingping, Sanyuan and Jingyang.
Baoji: Weibin, Jintai, Chencang and Qishan
Hanzhong: Hantai, Chenggu, Nanzheng and Yangxian
Scope of maintenance outlets in Sichuan Province ↓
Chengdu: Jintang, Wuhou, Jinjiang, Chenghua, Jinniu, Qingyang, Xindu, Qingbaijiang, Pixian, Wenjiang, Longquanyi, Shuangliu and Dujiangyan.
Mianyang: Fucheng, Youxian, Jiangyou and High-tech Zone.
Deyang: Jingyang, Shifang, Mianzhu, Luojiang and Zhongjiang
Nanchong: Shunqing, Gaoping, Jialing, Langzhong, Yilong, Nanbu, Peng 'an and Yingshan.
Yibin: Cuiping, Nanxi, Jiang 'an, Changning and Yibin counties.
Zigong: Daan, Gongjing, Yantan and Ziliujing.
Luzhou: Jiangyang, Malong and Tanna
Dazhou: Tongchuan, Wanyuan, Daxian, Xuanhan and Kaijiang.
Suining: Chuanshan, Anju, Pengxi and Shehong.
Panzhihua: East District, West District, Renhe
Scope of Hubei Maintenance Network ↓
Wuhan: Wuchang, Hongshan, Huangpi, Jiang 'an, Jianghan, Caidian and Dongxihu.
Yichang: Xiling, Dianjun, Xiaoting, Yiling, Dongshan, Yidu, Dangyang, Gezhouba and Wujiagang.
Xiangyang: Fancheng, Xiangcheng, Xiangzhou, Yicheng and Laohekou.
Jingzhou: Shashi, Jingzhou, Honghu, Shishou and Songzi.
Shiyan: zhang wan, Maojian, Danjiangkou and Wudang Mountain.
Huangshi: Huangshi, Gangxi, Saishan, Xialu, Tieshan and Tuanchengshan.
Xiaogan: Xiaonan, Xiaochang, Yunmeng, Yingcheng and Dawu.
Huanggang: Huangzhou, Wuxue, Macheng, Xishui, Huangmei and Qichun.
Jingmen: Jingshan, Shayang, Zhongxiang and Dongbao.
Scope of Shandong Maintenance Network ↓
Qingdao: South District, North City, Sifang, Licang, Laoshan, Chengyang and Huangdao.
Jinan: Huaiyin, Lixia, Tianqiao, Shizhong, Licheng and Changqing.
Yantai: Zhifu, Fushan, Mu Ping and Laishan.
Weifang: Weicheng, Hanting, Fangzi and Kuiwen.
Linyi: Lanshan, Luo Zhuang, Hedong, Tancheng, Feixian, Linshu, Yinan and Mengyin.
Tai 'an: Mount Tai and Daiyue
Heze: Peony, Yuncheng, Juancheng, Cao Xian, Dingtao and Chengwu.
Scope of Jiangsu Maintenance Network ↓
Suzhou: Wuzhong, Xiangcheng, Gusu, Canglang, Jinchang, Industrial Park, Gaoxin and Wujiang.
Nanjing: Gulou, Xuanwu, Baixia, Jianye, Xiaguan, Jiangning, Pukou and Liuhe.
Wuxi: Liangxi, Binhu, Orfila, Huishan and Xishan.
Changzhou: Tianning, Paris, Xinbei, Wujin and Qishuyan
Xuzhou: Xinyi, Gulou, Quanshan, Yunlong, Jiawang and Jiuli
Nantong: Chongchuan, Tongzhou, Gangzha, Rugao, Qidong, Haimen, Rudong and Hai 'an.
Yangzhou: Guangling, Weiyang, Hanjiang, Jiangdu, Yizheng and Gaoyou.
Yancheng: Tinghu, Du Yan, Dafeng, Funing, Sheyang, Binhai, Xiangshui, Jianhu and Dongtai.
Huai 'an: Qinghe, Qingpu, Huaiyin, Huai 'an, Lianshui, Hongze and Jinhu.
Lianyungang: Xinpu, Li Anyun, Haizhou and Ganyu.
Taizhou: Hailing, Gaogang, Xinghua, Jingjiang and Taixing
Scope of maintenance outlets in Zhejiang Province ↓
Hangzhou: West Lake, Gongshu, Jianggan, Xiacheng, Shangcheng, Yuhang, Xiaoshan, Binjiang, Jiande, Fuyang, Lin 'an, Tonglu and Chun 'an.
Ningbo: Haishu, Jiangdong, Jiangbei, Yinzhou, Beilun, Zhenhai, Yuyao, Cixi and High-tech Zone.
Wenzhou: Lucheng, Longwan, Ouhai, Yueqing, Ruian, Yongjia, Dongtou, Pingyang and Taishun.
Jinhua: Yiwu, Dongyang, Lanxi and Pujiang
Jiaxing: South Lake, Xiuzhou, Pinghu, Haiyan and Economic Development Zone.
Taizhou: Jiaojiang, Luqiao, Huangyan, Xianju, Tiantai and Sanmen.
Shaoxing: Yuecheng, Jinghu, Paojiang, Binhai, Ke Qiao and Shangyu.
Huzhou: Xing Wu, Nanxun, Changxing and Deqing.
Yiwu: Choucheng, Beiyuan, Choucheng, Jiangdong, Houzhai and Chengxi.
Scope of maintenance outlets in Henan Province ↓
Zhengzhou: Zhongyuan, Erqi, Guancheng, Jinshui, Shang Jie, Huiji and Zhengdong New District.
Luoyang: Jianxi, Xigong, Laocheng, Chanhe, Luolong, Geely, Yiyang, Yibin and Yichuan.
Xinxiang: Hongqi, Weibin, Quanfeng, Mu Ye and Weihui.
Nanyang: Wolong, Wancheng, Oilfield, Zhenping, Neixiang, Xixia, Xichuan, Dengzhou and Xinye.
Anyang: Wenfeng, Beiguan, Yindu, Long 'an and Anyang.
Jiaozuo: Jiefang, Yang Shan, Zhongzhan, Macun, Gaoxin, Mengzhou and Qinyang.
Shangqiu: Liangyuan, Suiyang, Yongcheng, Ningling, Yucheng and Quan Min.
Kaifeng: Gulou, Long Ting, Shunhe, Jin Ming, Tongxu, Weishi and Yuwangtai.
Zhoukou: Chuanhui, Shangshui, Huaiyang, Taikang, Lu Yi and Xihua.
Pingdingshan: Xinhua, Weidong, zhanhe and Shilong.
Scope of maintenance outlets in Anhui Province ↓
Hefei: Shushan, Luyang, Baohe, Yaohai, Economic Development Zone, Hi-tech and New Station.
Wuhu: Jinghu, Jiujiang, Wuwei, Yijiang, Sanshan and Nanling.
Bengbu: Bangshan, Yu Hui, Huaishang, Huaiyuan, Guzhen and Zi Long Lake.
Anqing: Daguan, Yingjiang, Yixiu, Tongcheng, Huaining and Buried Hill.
Lu 'an: Jin 'an, Yu 'an, Shucheng and Lu 'an.
Maanshan: Huashan, Yushan, Hanshan, Dangtu and Jin Jiazhuang.
Scope of Liaoning Maintenance Network ↓
Shenyang: Heping, Shenhe, Huanggu, Dadong, Tiexi, Dongling and Yuhong.
Dalian: Xigang, Zhongshan, Lushun, Jinzhou, Shahekou, Ganjingzi and high-tech parks.
Anshan: Tiedong, Tiexi, Lishan, Haicheng, Qianshan and Xiuyan.
Jinzhou: Linghe, Guta, Taihe and Songshan.
Yingkou: Zhanqian, Xishi, Laobian, Gaizhou and Bayuquan.
Panjin: Panshan, Dawa, Xinglongtai and Shuangtaizi.
Scope of maintenance outlets in Jiangxi Province ↓
Nanchang: East Lake, West Lake, Xinjian, Nanchang, Wan Li, Qingshan Lake and Qingyunpu Scenic Resort scenic spots.
Ganzhou: Zhanggong, Nankang, Ruijin, Ganxian, Xinfeng, Dayu, Shangyou, Chongyi, Anyuan, Longnan, Dingnan and Quannan.
Jiujiang: Lushan, Ruichang, Wuning, Xiushui, Yongxiu, De 'an, Xing Zi, Jiujiang County and Qingcheng.
Yichun: Yuanzhou, Fengcheng, Gao 'an, Zhangshu, Wanzai and Shanggao.
Scope of Hebei Maintenance Network ↓
Shijiazhuang: Qiaoxi, Qiaodong, Yuhua, Chang 'an, Xinhua, jingxing mining area and Zhengding.
Baoding: Gao Kai, Xinshi, Beishi, Heather, Anguo, Dingzhou and Gaobeidian.
Tangshan: Lubei, Lunan, Zunhua, Qianxi, Guye, Fengnan, Feng Run and Kaiping.
Langfang: Yang Guang, Anci, Bazhou, Gu 'an, Xianghe, Yongqing, Dachang and Development Zone.
Scope of Shanxi Maintenance Network ↓
Taiyuan: Xiaodian, Yingze, Xinghualing, Wanbailin and Cao Jian.
Linfen: Du Yao, Houma, Huozhou, Quwo, Yicheng, Xiangfen and Hongdong.
Datong: Tianzhen, Guangling, Lingqiu, Datong, Yanggao, Zuoyun, Hunyuan and urban areas.
Scope of maintenance outlets in Fujian Province ↓
Fuzhou: Taijiang, Gulou, Cangshan, Jinan, Mawei, Minhou, Changle, Fuqing and Pingtan.
Xiamen: Siming, Huli, Jimei, Haicang, Xinglin and Tongan.
Quanzhou: Luojiang, Quangang, Hui 'an, Anxi, Yongchun, Dehua, Qiaonan District, Nan 'an and Taiwanese Investment Zone.
Scope of Maintenance Network in Heilongjiang Province ↓
Harbin: Nangang, Daoli, Daowai, Xiangfang, Jiangbei, Development Zone and Yilan.
Daqing: Sal, Tulang, Hulu, Longfeng and Honggang.
Jilin Province Maintenance Network Scope ↓
Changchun: Chaoyang, Nanguan, Lvyuan, Kuancheng, Erdao, Shuangyang, Economic Development and Hi-tech.
Jilin: Chuanying, Changyi, Longtan, Fengman, Huadian, Panshi, Lan Shu and Jiaohe.
Siping: Tiexi, Tiedong, Shuangliao and Lishu counties.
Scope of maintenance outlets in Guizhou Province ↓
Guiyang: Yunyan, Nanming, Huaxi, Baiyun, Xiaohe and Wudang.
Zunyi: Huichuan, Chishui, Nanbai, Tongzi, Suiyang, Zheng 'an, Meitan, Fenggang, Qing Yu and Honghuagang.
Liupanshui: Zhongshan, Liuzhi Special Zone and Panxian County
Scope of maintenance outlets in Hainan Province ↓
Haikou: Longhua, Xiuying, Qiongshan and Meilan
Sanya: Hexi, fenghuang town, ji yang, Tianya and Haitang.
Scope of maintenance outlets in Inner Mongolia ↓
Baotou: Kundu, Lunqu, Qingshan and Donghe
Scope of maintenance outlets in Yunnan Province ↓
Kunming: Panlong, Guandu, Wuhua, Xishan and Anning.
Qujing: Qilin, Zhanyi, Xuanwei, Huize, Luoping, Fuyuan, Shizong and Lvliang.
Scope of Gansu Maintenance Network ↓
Lanzhou: Chengguan, Anning, Xigu, Honggu and Qilihe
Tianshui: Tianshui, Qin Zhou, McKee, Qingshui, Qin 'an, Gangu and Wushan.
Scope of Ningxia Maintenance Network ↓
Yinchuan: Xingqing, Jinfeng, Xixia, Helan and Lingwu.
Wuzhong: Litong, Qingtongxia, Yanchi, Tongxin, Hongsibao and Taiyangshan.
Gree Gree official after-sales telephone 24-hour manual telephone after-sales maintenance telephone (national 24-hour service center