However, the dispute over the guests taking photos in the photo studio belongs to the dispute over the rights and interests of life consumption. Consumers can complain to the administrative department for industry and commerce and advocate that operators provide negative films.
Consumer complaints shall meet the following conditions:
(a) there is a clear respondent;
(two) there are specific complaints, facts and reasons;
(3) Belonging to the scope of responsibilities of the administrative department for industry and commerce.
Extended data:
Law on the Protection of Consumers' Rights and Interests Article 39 Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:
(a) negotiated settlement with the operator;
(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;
(three) to complain to the relevant administrative departments;
(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;
(5) bring a lawsuit to the people's court.