Summary is to review the past and reflect on the work of the previous paragraph, with the aim of drawing lessons from the past and doing a good job in the next stage. The following is a summary of my personal work in the sales position. Welcome to read!
Personal Work Summary of Sales Position 1 Time flies, and a year has passed in a blink of an eye. On this day of saying goodbye to the old and welcoming the new, I can't help feeling a lot when I look back on my work this year.
Although I have not made amazing achievements this year, I have a deep understanding of the twists and turns. For people with certain sales experience, sales is really not difficult, but for those who are not very experienced in sales and have just been engaged in the sales industry for less than two years, it is challenging. Up to now, I no longer call myself a newcomer to sales, because I have been in the sales industry for almost a year and a half, and I talk about it for about _ _ _ days every day.
20__ years passed quickly. Although I haven't achieved remarkable results, I think I have done a good job for myself. I am not wasting my time doing nothing every day, but trying to make plans and quotations to meet more customers. It is an ironclad fact that a salesman can only be affirmed by the company. In order to achieve excellent results next year, we must make persistent efforts to challenge the limit and strive to exceed the scheduled sales next year.
This year 1 month, I just used the online sales platform of _ _ _ to upload products and write product descriptions in English. Because the understanding of the product in the first half of last year was not very simple, it took a long time in the product description stage. No one taught me at first, although it was not too difficult, but I still encountered a lot of trouble in actual operation. I had to figure out for myself how to write the product description well and set the keywords well.
In the last quarter, the number of inquiries was very small, and there was not much gold in the inquiries received. Even though I reply to the inquiry in detail most of the time, I find that the replies from potential customers are few and not very detailed. In fact, we can see from those responses that they don't want to buy. Maybe just to accumulate some quotations, or compare with quotations from other suppliers. This quarter's quotation is basically useless. In the second quarter, the product may be relatively complete and the description is relatively in place. Slowly, some inquiries with higher gold content came. Among those numerous inquiries, you can't know which ones are effective. Only by taking every inquiry seriously to guide potential customers, will they be interested in your reply and topic step by step, and then take advantage of their precious time in their busy schedule to start answering your questions day by day.
In fact, as long as most inquiries contain high gold content, customers are welcome to visit factories in China, so the chances of getting orders are higher. At the same time, there is also a situation where guests need more equipment and a lot of money, so they come to China to visit several factories, and we should stand out from them and let them choose the equipment we produce. There are many factors that affect the success of business, such as price, communication and other factors of the company. So success depends on strength. Don't be dejected and despondent if you don't get that order, and don't be complacent if you do. There are still many opportunities, but we must seize them every time.
The third quarter is basically a document for philology. In fact, these are not difficult on the surface, but they are all meticulous work. As long as there is one mistake, the customer can't clear it. Let's just say that if the documents are consistent, the company must have used them correctly. If the packing list, commercial invoice and certificate of origin are not used by the same company, then there will be problems. This is just an example.
In the first ten days of June of the fourth quarter, orders were received at 5438+065438+ 10. I originally planned to resign this year, but I can't resign in April next year.
Because I know that the shortest documentary time is about 3 months. To make a new sales plan for yourself, the most indispensable things are perseverance and diligence, as well as firm belief. I always hint that the next order is only a matter of time. Although there is not necessarily a great return for paying, there will be gains for paying. Pies don't fall automatically in the sky. Only by working hard can you have a chance of success. Success always favors a prepared mind, so as a salesman, you should always be ready to deal with the unknown.
This year is coming to an end, and I have had disappointments and rejoicing in this year. Fortunately, I can complete a small order without the leadership of other foreign trade colleagues. After making a small order, I have confidence, which is lucky. The disadvantage is that some technical questions can't be answered clearly to customers, because only by understanding the principle can we understand, such as the principle of those pipes, which pipes water passes in and out, which pipes are used to recover concentrated water, which switches to open to wash the membrane, which valves to open to wash the pretreatment tank, and what functions they are. When customers ask these questions, they realize that it is not enough to just understand the basic process. Up to now, none of the machines in a production line have been sold, and there should be more technical problems involved in the details, so no matter what industry you are engaged in, learning is endless. From these, I see my own shortcomings. If I want to make small achievements in the future, I must strive for perfection in this respect.
To sum up, I have little experience and introspection here, but I still have goals for next year. Thinking about moving towards that goal, my goal has always been to sell equipment for a pure water production line, hoping to achieve it in the first quarter of next year.
Personal Work Summary of Sales Position 2 It has been one year since I joined jewelry sales in 20__ and served as sales manager. In this year's work, I constantly challenged myself, worked diligently, strictly abided by the rules and regulations of shopping malls, honed my working ability in practice, and greatly improved my business level. I know that my work progress was distributed with everyone's help, which was highly recognized by the leaders of the mall, and I was appointed as the sales manager in _ _ _ _ _ _ _ _ _ _ _ _ _ _, which is an affirmation of my work. Looking back on the stormy course I have experienced in the past year, I have done the following work, which is summarized as follows:
First, moral cultivation and professional ethics.
Through the continuous study of newspapers, books and magazines, I love my job, have a strong sense of responsibility and dedication, have a correct working attitude, be serious and responsible, strengthen the study of professional knowledge and constantly recharge myself. This is a source of confidence in selling jewelry.
Second, the quality of work, achievements, benefits and contributions
Finish the work with good quality and quantity, and the work efficiency is high. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my work performance has been greatly improved.
Third, the experience in the work
Sales is an art. As a jewelry salesman, if you want customers to buy satisfactory jewelry, you should pay attention to language skills and several aspects that should be considered at all times. 1 Greet customers 3 meters carefully, 1 meter for inquiries. Smile service is the key to create a relaxed and happy shopping environment. 2 fully display jewelry, because most customers lack jewelry knowledge, so it is very important to display jewelry. The more customers know about jewelry, the stronger their satisfaction after buying it, as the saying goes; "Satisfaction |" is an advertisement for customers. 3 facilitate the transaction, because the value of jewelry is relatively high, before the final transaction, the customer's pressure is great, so the salesperson should take a distracting method to reduce the pressure on the customer. Familiar with the wearing, maintenance, use, origin and quality of jewelry. After-sales service, when the customer's work is not finished after purchase, it is necessary to introduce the knowledge of wearing and maintenance in detail, and finally say some words of blessing to make the customer feel happy. Enhance the feelings with customers and look forward to the occurrence of secondary consumption. Seize every sales opportunity, wait for the arrival of customers with a new mental state, pay attention to your appearance, wear clean and decent clothes, and insist on makeup every day.
Fourth, the shortcomings in the work and the direction of efforts
Summing up the work in the past year, although there is no small progress, there are still many improvements and shortcomings. For example, if you don't know enough about jewelry, you should strengthen your study, improve your sales skills and learn this knowledge. It is very important to learn from the successful experience of others. Sometimes bad sales can lead to negative thoughts, which is unacceptable. Negative thoughts are the enemy of sales.
The summary of sales failure is not enough. Every sales failure has its reasons, such as whether the jewelry recommended by customers meets the needs of customers, and whether the attitude towards customers is blunt and leads to customer dissatisfaction. Is the jewelry fully displayed to customers? Wait, these all need to be considered. As a sales manager, just like a squad leader who leads troops to fight, it is very important to rush to the front line to influence and infect members. As a cabinet director, we should first set an example and take the lead. A counter is a collective, and full unity can release energy. Learn from each other and make progress together.
In short, I am working and happy this year!
Summary of Personal Work in Sales Position 3 At the beginning of the new year, the first bell in 20 years rang. Looking back, 20__ years, all the gains and losses are panoramic. That's right. Twenty _ _ years have passed. At the end of this year, some people may be happy and others may be worried. But whether it is happy or sad, since we have an appointment with 20__, we must do it well.
No matter how much you gained or lost before, it's already in the past. So, from now on, plan tomorrow and do well today. "Today" is always the "tomorrow" that people who died yesterday hope for.
I joined the company in April, 20__, and it has been half a year. To tell the truth, I fell in love with this job and learned a lot of social knowledge and experience from it. In the past six months, I have grown from a layman to proficient in business processes, customer reception, negotiation and so on. Thank you, dear colleagues and the company for your strong training and support.
During the period, * * * received customer seats, including housing, and the transaction number was: unilateral buying and selling, unilateral leasing, and realized sales performance in RMB. The clients and houses received these days are ok, but the completion performance is not satisfactory. Therefore, the work itself still has many shortcomings.
I quarreled with the customer along the way and was scolded by the customer; Have had unpleasant experiences for customers and peers, and so on. However, none of this has affected my enthusiasm for work. Because "knowledge is not as good as action, action is not as good as love, and love is not as good as joy"!
To tell the truth, it is deceptive to say that the mentality has not fluctuated during the period. In today's market, many colleagues and peers have chosen to give up. As we all know, no matter what you do, "persistence is very important" and "persistence is victory"! Really, the sadness of life is nothing more than giving up what should not be given up easily and stubbornly insisting on what should not be adhered to! However, I firmly believe! My insistence is right and reliable!
20__ arrived as scheduled! So, no matter what _ _ did, it became a memory. From now on, meet 20__ new challenges with a brand-new mental outlook! Continue the good things in 20__ years, discard the bad things in 20__ years, and do your best to finish the work in 20__ years! In the new year, complete new challenges with a new working attitude!
After 20 years, I hope all my colleagues can earn money in their future jobs. If we all make money, the benefits of the company will be obvious!
Summary of personal work in sales position 4 In this short year, I also learned some knowledge. Although I haven't been in this jewelry industry for a long time, I gradually began to like this industry. Only when I like it can I do better, right? Teacher Zhou is right. This is a personal promotion. If the brand wants to develop, it will develop to a higher level, so we need to study hard to achieve this effect.
I am very happy to come to this place, and I have met many colleagues and sisters. It is a kind of fate to come here. I hope I can do this job well with you. Wherever I go, since I have chosen this job, I will be responsible for it.
First of all, as a shopping guide, you should be able to fully understand all the goods in the store. Sales is also an art, which can exercise a person's will. As a jewelry salesman, we should pay attention to language skills and let customers buy satisfactory jewelry. I can't say that I know it very well, but I will try my best to explain it to customers and let them choose better and more satisfactory products. Now the market is very competitive, so we should' deliver' ourselves with the best service attitude, so that buyers who can come in and buy can feel the warmth and atmosphere here, so that they can clearly understand the consumption and buy the desired styles.
I was not very professional about diamonds before, but I vaguely knew a little. After listening to the class, I suddenly feel that diamonds are rich and artistic, and it is incredible to compare the love between people to be so pure. When I didn't come into contact with this business, I only knew it was diamonds. In fact, there is a lot of knowledge in it, which needs me to learn slowly and actively through newspapers, magazines and online books.
This is my feeling for a year:
1, welcome customers with a good mental state.
When a customer enters or is about to enter the store, he/she immediately stands up politely and greets the customer with a smile, no matter what he/she does, so it is also a courtesy to the customer. When he/she sees your smile, you can give him a relaxed shopping mood.
Step 2 show jewelry
Many customers just look at it with a shopping mentality. As shop assistants, we should introduce jewelry to them. The more customers know about jewelry, the more satisfied they will be after buying it. Even if they read it, they should do our duty. Not buying this time doesn't mean not buying next time. He didn't mean that relatives and friends wouldn't buy it. We can't judge a book by its cover.
3. Promote transactions
There are generally tens of thousands of jewels, which is also a relatively large expenditure. When some people are hesitant, they often worry about this and that before the final transaction. We must make a decision for him and promote his intentions. Otherwise, if he looks around again, he may never come back. In this case, one order will be sold less. That step is a pity.
4. After-sales service
When the customer decides to buy and pay, our work is not over. The most important thing is to introduce the knowledge of wearing and maintenance to the customer in detail. For example, diamonds are light and oily, so try to take them off when doing housework, and don't put them with other jewelry when not wearing them. And customers will feel more comfortable after listening to some blessings.
5. Shortcomings in the work and the direction of efforts
After training, although there is some progress, there are still some shortcomings. As long as I have an enterprising heart, I believe I will do well and make greater contributions to the development of the company. About how to sell more jewelry, how to treat guests, and how to better improve their business level. These all need to be practiced slowly in the future. Finally, I wish the company better and better!
Generally speaking, there is still a lot of room for improvement, but there is only one goal, to make yourself behave better and help colleagues and superiors in the company again.
Summary of personal work in sales position 5 In a blink of an eye, I will wave goodbye in 20__. On the occasion of the new year, I think about the road I have traveled and the things I have experienced over the past year. I don't have too many feelings, too many surprises and too many achievements, and I have gained a calm mind. Now let me sum up my work this year.
First, the gains from work.
In this more than a year, there have been failures and successes, unfortunately; Thank goodness; Their business knowledge and ability have been improved. First of all, I have to thank the company for providing me with such good working conditions and living environment, and having such a good and experienced boss to guide me and take me forward; Their actual combat experience has benefited us for life. What we learn from them is not only the way of doing things, but also the truth of being a man. During this period, I changed from a newcomer who knew nothing about products to a salesman who could operate the business independently, and completed the transformation of my professional role and adapted to this job.
Second, the work details
When entering a new industry, everyone should be familiar with the product knowledge of this industry, the operation mode of the company and the establishment of customer relationship groups. In market development and practical work, how to locate the market direction and product direction, grasp key customers and follow customers, how to arrange off-season time and what products are available, of course, this is far from enough, and we must continue to learn, accumulate and keep pace with the times.
At work, although I have wasted time and working time, I am serious and responsible for my work. After the baptism of time, I believe I will be better. As the saying goes, only experience can grow. Nothing in the world is perfect. Everyone has his own advantages and disadvantages. Once he has more work, he tends to make a fuss, or he will be careless if he doesn't take the time to check. When there are many tasks, I just hope that each link can run by itself. I want to correct this mentality and give full play to my advantages. Constantly sum up and improve, improve quality.
Third, self-analysis
Judging from the current behavior, I am not a qualified salesman, or just a novice salesman. My own speech and eloquence are not good enough, and my expressive ability is not outstanding enough. My own shortcomings have not been broken, and my psychological quality has not passed. This is nothing like myself, and I am far from discovering my potential and achieving a leap in personality. In my heart, I always believe that I can become an excellent salesman, which is the driving force; This belief has been stored in my chest, ready to explode at any time, and my heart has been eager for success.
Fourth, problems in the work.
Unable to correctly handle market information, lacking the ability to grasp market information, in the modern society with highly developed information, there is a lot of effective information flowing around, but it is not grasped; Lack of ability to deal with market information, effective information depends on grasping, analyzing, processing and submitting, and information is grasped in time, but it is often lack of how to judge the correctness of information; Lack of information exchange makes a lot of effective information lost in vain. In the future work, we should take effective measures to give full play to the role of information, strengthen the ability of information processing, and strengthen communication, so as to correctly judge the accuracy of information.