Xiban flagship store is a merchant store opened after Tmall submitted real information and passed the official review of Tmall. Used to sell goods or services produced and purchased through legal and compliant channels.

The solution to the problem that the goods sold in Xiban flagship store are not authentic or have quality problems is to contact the customer service of Tmall Xiban flagship store to check whether there is any problem with the quality of the goods. After the merchants specified by Tmall support the return for 7 days without reason, they can apply for a return.