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Monthly summary of jewelry salesman 1 I remember when I was at school, I wrote in my diary: "The harder the place, the more I can exercise my will and make people feel full." That's what I said, but after I came to work in Quanfuyuan, the hardships of work and the monotony of life were unexpected. Basically, it is a posture for more than ten hours every day. In the face of countless customers, the hard work is self-evident. After work every day, I feel really tired when I lie down in bed and don't want to move. In the face of all this, I have wavered. Is my youth going to be busy in a busy supermarket? Shouldn't my life have as much free time as other girls? After a day's work, my bones are falling apart and I don't even want to eat in bed. At this time, kind and simple sisters bought food for me, teased me with a smile and looked at their tired bodies and amiable faces. I am very touched. Yes, although the work in the shopping mall is monotonous, our life is colorful; Although most of the customers in front of us don't know each other, the sincere feelings between people are real.

So I pulled myself together again, adhered to the tenet that customers are God, worked hard every day, took pride in fatigue and took pleasure in pain, all of which sublimated my thoughts. From then on, I realized that the monotony and hardship of work is no longer a burden, but a necessity of our life. In the ordinary position of shop assistant, ordinary you, me and him can also create a wonderful sky. People should be like this, no matter how ordinary the work is, how heavy the burden on their shoulders and how heavy the steps are, they should go on step by step until forever. People's life can't always be smooth sailing, and difficulties and setbacks are still with us. The flowing water is blocked to form beautiful waves, and life is more magnificent and colorful because of setbacks. This is what we do when we are in trouble. We fell down and got up again, recording our journey with failure. This is the real hero.

Later, I gradually realized that my post is not only the place where I perform my duties, but also the stage where I dedicate my love to my customers. So I cheer myself up every day: no matter how wronged I am, I can't let my customers suffer a little injustice; No matter what kind of face the customer faces me, I will always be a smiling face to the customer. Life is like a mirror. When you smile at it, it will smile back at you. When I see customers smiling at me, and when my work performance is affirmed by the leaders, I feel a kind of joy and pride that I have never felt before: I am dedicating my love to the society in this way. Love is our common language!

Facing the new opportunities and challenges, I want to set a higher goal-"to be the best salesperson in the industry"! The best salespeople are business elites with high moral character, sincerity, love, responsibility, excellent professional quality and leading professional skills! This requires us to insist that commitment is golden, persist in diligence and enterprising, and persist in learning and innovation. We know that a single flower is not spring, but a hundred flowers are spring. We are all excellent salespeople of Quanfuyuan. Let's improve our competitiveness with more advanced marketing concepts, more professional marketing skills and better service. Only in this way can Quanfuyuan develop steadily, healthily and continuously in a strong market, and create wealth and value for society and employees.

Monthly summary of jewelry salesmen II

It's been nearly a year since I was a clerk in the past and now I'm a new supervisor. In the past year, due to lack of work experience, I encountered many difficulties and obstacles in the process of internship. At the same time, I also got many opportunities to hone. These opportunities have benefited me a lot and I am deeply touched. Now I will summarize my work in the past year as follows:

First, based on their own duties, and constantly improve the sales level.

I don't know if you have seen If You Are the One 2, and if you were fascinated by the 2-carat diamond ring when Ge You proposed to Shu Qi. That's our Chaohongji butterfly series. It is this ingenious and ingenious design concept that won the recognition of director Xiaogang Feng and the crew. I believe that the most elves in this scene also won the hearts of the audience. Not only that, all the diamond ornaments in Fly 2 are from our Chaohongji brand, which is an innovation, a breakthrough and a good opportunity for the world to know Chaohongji brand again. Facts have proved and will continue to verify the strength of our Chaohongji, and our products are worth having.

At the same time, our group company was listed on the Shenzhen Stock Exchange on June 28th this year (stock code: 002345)65438, which greatly inspired the morale of all our employees, and showed that all our employees' Qi Xin has achieved good results in cooperation, and our future has a broader development platform. In the past year, with the joint efforts of all the staff in our Wangfujing store, the sales volume has increased significantly compared with last year. But we know that this year's sales volume is far from the requirements of the company and the needs of enterprise development, especially in marketing innovation and mechanism innovation. With the strong support and help of group leaders and store leaders, we should conscientiously sum up experience, learn advanced methods, improve management level, strive for better performance and make greater contributions to a new level next year.

Second, self-sharpening, and constantly improve the business level.

As a director, first of all, only when the professional level is high can we win the support of our colleagues and take good care of the people below. There are too many things to learn for a person who has just engaged in the department store industry. With the development of the department store industry, new requirements are put forward for the work of our general counter. Only through learning can we better complete our work and make progress with employees. Third, sincere cooperation and continuous improvement of communication skills.

Each sub-cabinet in the store is like a net, and each selling cabinet seems to be independent, but in fact there is an inevitable connection between them. Through dealing with various counters in the past year, I not only made many new friends, but also let me see the gap with all of you here, urging me to learn from you all the time and constantly improve my management ability.

Of course, while making achievements, we still don't forget to sum up our experience, hoping to take this opportunity to make progress together with Wangfujing Department Store.

First of all, we have to admit that the subway construction has had a significant impact on the sales of our stores, diverting a considerable number of passengers, but in terms of the total sales this year, we have surpassed Pinghetang, and the growth momentum of rising stars is obvious. In addition, the exterior wall decoration and storefront renovation of department stores make us more in line with the concept of May 1st Business Circle leading high-end consumption, but I think we can build a special parking lot for Wangfujing Department Store, which not only facilitates the needs of high-end consumers who drive to shop, but also improves the overall level of the storefront. Its economic and social benefits are long-term, lasting and visible.

Secondly, our counters have reported to their superiors many times, hoping to use the resources of Wangfujing Department Store's broadcast platform to scroll through all the counters' promotional activities. For customers, we get the news of commodity activities in time. For Wangfujing Department Store, it is a distinctive brand, and for our partners who advance and retreat together with Wangfujing Department Store, it is more concerned with direct interests. So I want to put forward this suggestion to Wangfujing Department Store through the platform of the year-end summary meeting of the head of the cabinet, hoping that our voice can be answered quickly and properly.

In the past year, due to your concern, we, Chao Acer and I have made great progress in the process of interacting with you and learning from you. Here, I would like to express my heartfelt thanks and wish the leaders of Wangfujing Department Store and all my colleagues here good health and smooth work!

Finally, I want to say, to make a vivid metaphor, our counters and Wangfujing Department Store are the relationship between our limbs and our brains. Only when all the counters cooperate sincerely can the coordination of limbs be achieved. Only when everyone makes suggestions for Wangfujing Department Store can we ensure the flexible operation of the brain and perform a more exciting tomorrow in the May Day business circle!

Monthly summary of jewelry salesman 3

_ _ years have passed quickly, and a new year has begun. As a jewelry store clerk in a department store, I summarized my work and experience as follows.

After working in a department store for several months, I learned a lot from my work and learned to use my own mind to expand my language deficiency. There is also an understanding that as a salesperson, if you want to improve your sales ability, you have to work harder than others. The following is what I learned from my work.

In the process of sales, salespeople play an incomparable role, and it is very important for salespeople to master sales skills. First of all, pay attention to the recommended buying skills. In addition to showing and explaining the product (Aiku: brand of shoes) to customers, salespeople should also recommend this product to customers to arouse their interest in buying.

As a salesperson, you can't recommend products casually. You should have confidence when recommending them. Because only if you have confidence in yourself can you make customers trust the products they need. It also taught me that it is not as simple as recommendation. Also learn to match the characteristics of goods. Each product has different characteristics and different prices. Such as function, design and quality. When recommending to customers, we should emphasize its different characteristics. While recommending, we should also pay attention to the other party's reaction to the product, so as to promote sales in time.

Different customers have different purchasing psychology. The same price is compared with quality, and the same price is compared. It is necessary to vary from person to person, and truly let the customer's psychology transition from "comparison" to "belief", and finally the sales will be successful. It is a very important link in the sales process to make customers have the belief of buying in a very short time.

Always maintain the quality that a salesperson should have. Be customer-centered, because only when customers are satisfied can things be sold, and quality and attitude also determine whether you will attract repeat customers. Everyone wants to buy it happily and use it with confidence. You must make customers happy and willing to buy your products.

The above is my experience in my work. In the future, I will make a good work plan, sum up the shortcomings in my work in time, and strive to make the business of Aiku counter the best.

As an employee of the department store's Aiku counter, I deeply felt the vigorous situation of the department store. The spirit of struggle and progress of people in department stores.

Finally, I wish the department store more prosperity in the new year.

The more customers know about jewelry, the more satisfied they will be after buying it. When a lady wears a newly bought diamond ring to work, she always wants to attract the attention of her colleagues. When others see this diamond ring, she will talk about her understanding of diamonds and fully enjoy the spirit of owning a diamond. At the same time, she is advertising for you. As the saying goes; "Satisfied customers are the best advertisements", "The most influential advertisements are the people around you". However, if you explain jewelry knowledge whether customers want to listen or not, it will also attract customers' boredom. Therefore, timing is very important, seize the opportunity in the whole process of sales, especially when customers question it.

First, guide consumers out of the misunderstanding of buying and skillfully explain the quality of diamonds.

Due to the misleading of some marketing units, many consumers demand that the origin of diamonds is South Africa and the purity is vvs, and the evaluation is excellent. When encountering such a problem, the salesperson can neither simply say no nor irresponsibly say yes. For example, when a customer asks if there are any South African diamonds, we can say yes first (otherwise the customer may turn around and leave), and then tell the consumer that the quality of diamonds is actually measured by 4c standard. South Africa produces a lot, not all diamonds are good, and most diamonds in the world are mixed by De Beers. Let's say our diamonds come from De Beers. As for the grade of diamonds, salespeople should first take the initiative when obtaining certificates for customers, that is, look at them before handing them over to customers, and make an affirmation of diamonds according to the grade. This is like introducing people, assuming that cleanliness is the figure and whiteness is the appearance, and combining the principles and conditions of diamond grading and price comparison to convince customers.

Second, promote transactions.

Because the value of jewelry is relatively high, it is not a small expense for customers. Therefore, before the final transaction, they are often stressed, depressed, indecisive, or even temporarily placed, saying "look again" may never come back. This requires salespeople to take distracting methods to reduce the pressure on customers, such as talking about jewelry fashion to colleagues or customers' peers, and taking out several grades of jewelry boxes for customers to choose from.

Third, after-sales service.

When the customer decides to buy and pay, the clerk's work is not over. First of all, you need to fill in the details of wearing and maintenance knowledge after sale, and at the same time spread some new jewelry knowledge, such as: "If you don't wear this jewelry, please put it alone and don't pile it up with other jewelry." This immediately caught the customer's attention: "Why?" "This is because the hardness of diamonds is very hard, which is 140 times harder than rubies and sapphires and 1000 times harder than crystals. If stacked together, it will damage other gems. " ..... Finally, it's better to replace the usual "welcome next time" with some words of blessing, such as "May this diamond bring you a bright future" and "May this diamond bring you a happy life". And the word "love" should be integrated into sales.

Fourth, summarize the sales process and experience.

Analyze and classify customers and reflect special problems in time. Communicate with colleagues, find shortcomings, help each other and improve together.

Finally, I would like to talk about professional ethics, that is, to be honest, and it is strictly forbidden to practice fraud, confuse the fake with the real, and shoddy the bad behavior. To treat customers as relatives, only in this way can we treat customers sincerely. Secondly, peers should not engage in unfair competition and slander each other. Some salespeople pull business by belittling others, but they don't know that they are belittling themselves. First, you may be belittled by many colleagues, and second, you may be belittled by customers. Therefore, honesty is beneficial to others and more beneficial to yourself.

Time flies, 20_ It's been a year since I joined jewelry. In this year's work, I constantly challenged myself, worked diligently, strictly abided by the rules and regulations of shopping malls, honed my working ability in practice, and greatly improved my business level. I know that my progress in work can not be separated from everyone's help, and it has also been highly recognized by the leaders of the mall. I was appointed as a supervisor in 20 years, which is an affirmation of my work. Looking back on the stormy course experienced in the past year, I made the following work summary:

First, moral cultivation and professional ethics.

Through the continuous study of newspapers, books and magazines, I love my job, have a strong sense of responsibility and dedication, have a correct working attitude, be serious and responsible, strengthen the study of professional knowledge and constantly recharge myself. This is a source of confidence in selling jewelry.

Second, the quality of work, achievements, benefits and contributions

Finish the work with good quality and quantity, and the work efficiency is high. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my work performance has been greatly improved.

Third, the experience in the work

Sales is an art. As a jewelry salesman, if you want customers to buy satisfactory jewelry, you should pay attention to language skills and several aspects that should be considered at all times.

1, seriously receive customers, say hello in three meters, ask in one meter, and smile service is the key to create a relaxed and happy shopping environment.

2, fully display jewelry, because most customers lack understanding of jewelry knowledge, so the display of jewelry is very important, the more customers know about jewelry, the stronger the satisfaction after purchase, as the saying goes; "Satisfied!" This is an advertisement for customers.

3, promote the transaction, because the value of jewelry is relatively high, therefore, the customer is under great pressure before the final transaction, so the sales staff should take the method of distraction to reduce the pressure on the customer.

4. Be familiar with the wearing, maintenance, use, origin and quality of jewelry.

5, after-sales service, when the customer's work is not over after purchase, you should introduce the knowledge of wearing and maintenance in detail, and finally say some words of blessing is the customer's mood. Enhance the feelings with customers and look forward to the occurrence of secondary consumption.

Fourth, the shortcomings in the work and the direction of efforts

Summing up the work in the past year, although there is no small progress, there are still many improvements and shortcomings. For example, if you don't know enough about jewelry, you should strengthen your study, improve your sales skills and learn this knowledge. It is very important to learn from the successful experience of others. Sometimes it is unacceptable to sell poorly and have negative thoughts. Negative thoughts are the enemy of sales.

The summary of sales failure is not enough. Every sales failure has its reasons, such as whether the jewelry recommended by customers meets the needs of customers, and whether the attitude towards customers is blunt and leads to customer dissatisfaction. Is the jewelry fully displayed to customers? Wait, these all need to be considered. As a cabinet leader, just like a squad leader who leads troops to fight, it is very important to rush to the front line to influence and infect members. As a cabinet leader, we should first set an example and set an example. A counter is a collective, and full unity can release energy. Learn from each other and make progress together. In short, I am working and happy this year!