2. Know that you are selling luxury goods, not ordinary consumables, so you should have strong observation ability and good communication skills, praise customers when appropriate, and take the initiative to find a topic to build a bridge of communication with customers. 3. The most taboo for salespeople is to be firm in words, and always leave a way out for themselves. For example, when customers choose accessories, they should tell you the advantages of the two accessories in detail and guide customers to choose. 4. broaden your horizons and understand the price, origin, characteristics and types of jewelry currently on the market. For example, the seven treasures of Buddhism: dragonfly, agate, coral, amber, crystal, pearl and musk; Crystal types: white crystal, pink crystal, topaz, tea crystal, amethyst, amethyst, various lecherous, etc. Only by understanding this can you interact with customers who wear this kind of jewelry. 5. When you meet a customer with a big order, the shopping guide will be happy from the heart, because there are many commissions, and even some shopping guides will secretly calculate how much money they can get, which may lead to running orders. (Example: A customer came to an optical shop and had a good communication with the salesman. He bought a pair of sunglasses at a price of 15000. When the customer went out, he turned around and found that the salesman was pointing at him and laughing. As a result, it is conceivable that the glasses were returned. 6. Ask colleagues questions you don't understand. If you can't find the answer, the best way is to ask your competitors. And ask a few more questions and share them with your family after synthesis.