Moreover, if a courier company knows that your goods are valuables, such as gold, jewelry, electronic products and so on. It will also require customers to purchase insurance services.
Recently, there was such a news that SF lost 20 grams of gold at 8000, and finally only lost 2000. The thing is, the sender placed an order and sent 20 grams of gold by SF Express, with a guaranteed rating of 8,000 yuan. I didn't expect the item to be lost. On September 1 1 day, SF Express proposed a compensation plan that was willing to pay 2,000 yuan, which instantly caused a hot discussion among netizens on the Internet. However, SF Express said that it had assisted customers to report to the police and entered the customer service claim process as soon as possible, and paid in full according to the insured amount of 8,000 yuan. In the end, through the efforts of the police and the cooperation of all parties, the gold lost by customers has been found, but the controversial point of the audience is SF. At the beginning, the quotation was 8000 yuan, but in the end, only 2000 yuan was compensated, which made the sender and netizens feel unacceptable, and even felt that if such compensation was made, what was the point of insuring the price? Isn't it a kind of loneliness?
Then the compensation method after the courier is lost can only be decided by the courier?
For this view, I think everyone should have a common cognitive point. Since I sent the courier to the courier company and bought the education service, I naturally have to pay compensation from the courier after the courier is lost.
According to the provisions of Article 20 of the Measures for the Administration of Express Delivery Market, in the process of express delivery service, if the express mail (mail) is delayed, lost, damaged and inconsistent with the content, the enterprise engaged in express delivery business shall make compensation according to the agreement with the user.