You can return it, because Lao Fengxiang has three guarantees: repair, replacement and compensation. You can exchange the diamond ring within three guarantees, and there is no artificial quality problem.

At present, gold jewelry products lack mandatory national "three guarantees" regulations, and there are no particularly detailed operational regulations for return and repair. At the same time, at present, the identification of gold jewelry in China is generally only aimed at the two indicators of gold content and harmful elements, so it is difficult to identify the real reasons for the fall and fracture of gold jewelry, and there is no corresponding basis for consumers to claim compensation or return, so such consumer disputes are difficult to deal with.

Extended data

Article 28 of the Three Guarantees Law also stipulates that three guarantees shall not be implemented:

(a) more than three packs of valid;

Note: In other words, it is usually over-insured. Of course, it costs money to repair it.

(2) Failure to use, maintain or keep the product as required, resulting in damage;

Note: it is difficult to judge who is responsible for the specific use requirements.

(three) the repairer is not responsible for the demolition of the three guarantees and causes damage;

Baidu Encyclopedia-Three Guarantees Policy