This business is Ms. Wang. She sent necklaces, bracelets and rings to customers, totaling 10, worth more than 60,000 yuan, and sent them by well-known express. Generally speaking, it's faster and should arrive around the next day. The next day, he looked at the courier and it showed that he had signed for it, but the customer who bought it said that he had not received the courier. Let's stop here. If a person buys something on the platform, if she doesn't receive it, then the consumer can choose to refund it, because if she doesn't receive it, the platform will choose to refund the payment to the consumer, then the next thing is Ms. Wang, the merchant and the courier company.
The consumer said that she didn't sign for it and didn't receive the express delivery. Why did she show that she signed for it? In fact, during the inquiry, she learned that the courier signed it by mistake. Ms. Wang was very angry at this time, and he also questioned whether the courier stole it. That's more than 60 thousand yuan of jewelry, and only a few tens of dollars of freight has been paid. Later, the merchant kept asking the relevant person in charge that the express mail was lost during transportation, and now it has been reported to the police, but still no reasonable solution has been given.
If you face such a thing in your life, you can call the national unified hotline to make a complaint. If not, you can complain to the State General Post Office. Of course, if you have certain conditions, you can ask the media to help you deal with this matter.